Printmoz

Updating my review to say Printmoz went out of their way to fix my canvases! They called and apologized for the delay and said that the canvases I received had been missed by quality insurance. They called on Wednesday afternoon and my canvases were on my doorstep Thursday morning. Not only did they resend my order (4 canvases), but they refunded me as well. The new canvases look significantly better and are something I can happily give to my clients.

Absolutely fantastic job, great quality and good price. Also good communication
thanks from Chaube Coffee!

great people, quick service, quality product — simple as that!
Kelly handled my very small order just like I was spending hundreds of $$ with her! thanks!

Let me say this…
I am just so lucky that through a random google/​yelp search I was able to stumble upon this GEM of a printing establishment.
I have been searching for a place to print numerous photos for my game room (looking for canvas style prints) and the prices as well as selection were all turning out to be more than I had (hoped) for. I was going to bite the bullet and go with the more expensive canvas prints from places like:
VistaPrint
NextDayFlyers (who I like have done a lot of normal prints, flyers, business cards, etc)
Uprinting (who I found NextDayFlyers prints their canvas prints through for Los Angeles at least)
as well as others…
I printed out a canvas sample from NextDayFlyers (via Uprinting) and I just wasn’t blown away by the quality. It was ok… but before I dug in and printed the rest of my photos I wanted to keep searching. 16×20 inches i think ran me about $ 40 for one photo.
Printed some samples from VistaPrint that I just wasn’t too fond of (these werent canvas but some other style of poster)
Spoke to a guy off Unilocal who was pretty helpful but didn’t/couldn’t end up going with him.
***************************************
***************************************
ENTER PRINTMOZ
***************************************
***************************************
So I stumbled across this website and its presented very well and very easy to use. I had been going back and forth in my thought process of whether to use canvas/​foam board for my prints. I checked the site out and they have a crazy amount of options to choose from, pretty much ANY size /​cut you want… for prices that I honestly didnt believe. 12×15 inch prints a little under $ 7… the 16×20 was larger than I wanted so I didnt go with that but it was WAAAAAAAAYYYYYY cheaper than the same size in canvas.
Not only that somehow I stumbled upon their live chat help. I think I may have used it just to get some insight into the process and ask about document prep. Luckily I spoke to Ryan, who not only answered my questions but suggested that I use their Gator Board for printing… After I shot a few more questions his way I proceeded to print my first test print.
It came out PERFECT, it was delivered in packaging so well that you would have thought they were transporting priceless art! I felt like I unwrapped about 8 packages to get to the print but it was well worth it. The ³⁄₁₆ was great but I just recently put in my large order, about 18 prints and used the half inch Gator Board. I will update my review once I get this order in.
Right now I’m completely satisfied with the quality and BLOWN AWAY by the price.
Thank you Printmoz!

I always get great service and products from these guys. I was using 4over for large format prints, but printmoz quality and service is superior than theirs. Will keep using them.

I’m not a fan of giving 5 star reviews. It should really be reserved for the ‘above and beyond’ instances.
On a recent large order (over 40 separate items) Printmoz went above and beyond in:
(1) Expediting my order and getting items to me in a very timely fashion without trying to charge me more.
(2) Fixing a print mistake with no flack and incredible turnaround.
(3) Fixing another mistake that was MY error — again with no flack.
What has stood out is that their extra efforts have been offered graciously and without being solicited by me.
So that’s for the fifth star. For the other 4 stars? Very reasonable pricing, easy ordering process, providing informed answers to questions regarding file preparations and such.
If you are looking for art gallery level printing, this might not be what you want (and that is not what they are selling). That level of expectation aside, the quality of the prints have been consistently topnotch. Actually, we used our last print job for an art gallery and they looked great.

Excellent work! Super fast! Quality is great! Will find a reason to use them again! Ordered a poster that we made for my daughters first birthday, great results.

I am so impressed with the service I received!
I ordered retractable banners as well as custom sized vinyl signs, and everything went so smoothly. Okay, let me clarify… it wasn’t smooth at first. My computer was having trouble uploading to their website, so I called them, and they walked me through it. Real live human beings giving incredible customer service.
My signs/​banners look wonderful and far, far, far better than another vendor I used 2 years ago where I «saved» money. Note to self… saving a little doesn’t matter if you waste the rest of what you did spend! :oP
And when I had a small issue with the bag that my banner came in, they handled it within 24 hours!
Really… amazing service. I highly recommend, and I will be using them again!

I ordered posters for charity events 4 times from them and everything was perfect but to me the true test was today, the one time when something went wrong. There was a shipping problem which I discovered on a Saturday morning. I didn’t think the business was even open but I wrote to them to tell them about it. A short time later I received a message from them saying that they were rush printing a replacement and couriering it over to me as they knew that it was needed for today. I live 2.5 hours away and in LA traffic you can add a couple hours and a lot of grief, so needless to say, this was above and beyond the call of duty.
At this point I was convinced we’d all time travelled back to a time when people actually really cared about their customers. I was completely blown away with how, for a mere $ 50 order, they went out of their way to fix the shipping problem.
The friendly courier just arrived from Print Moz. The poster I ordered for the charity event is perfect, as always, and packed with care, as always.
Before going to PrintMoz I shopped around for other places that could print foam core posters inexpensively and quickly. PrintMoz beat every other price and time frame, and now I’m convinced their customer service also puts others to shame.

TLDR: this company is amazing. Stop looking around, and just order already.
I was looking to print some large foam board photos to use as a display at some events, and was disheartened by the prices I found online. Somehow, I’m honestly not sure how, I stumbled on
and I couldn’t believe their prices. I thought, «There’s no way they have good quality products. These prices are almost half the other guys!» So, I submitted a question through the customer service about enlarging my photos. Within 12 hours, Travis had emailed me back with an answer and an offer to take a look at my photos before submitting them. We emailed back and forth a few times, he always responding quickly and helpfully.
I decided to order 8 prints through the online service on a Tuesday evening. The next day I received a note that they had shipped! And today, Thursday, I received them! This was way faster than I anticipated. I did not ask for expedited processing. I do live just a few hours from Temecula, so the shipping would take longer to locations further away.
Now, about the product: amazing work. It was packaged with care and arrived in perfect condition. The prints are beautiful and exactly what I ordered. I told my husband that I was so excited to find a high quality company with excellent customer service, and that I wanted to immediately go onto their website and see what other products they have. We will DEFINITELY be ordering more signs, pictures, and whatever else we can in the future.

Really like the quality and unbeatable prices of these guys. Your dollar definitely goes a long way here. I had backlit signs made for a retail store and it took about a week to get to me (to Scottsdale). The quality was amazing for the price, which was 30% lower than other places I received quotes from.
Initially, I was a little hesitant about going forward with these guys because of the super low prices. However, I loved the quality of the backlit signs and got lots of compliments on them from the client.
When printing, make sure your files are print ready (CMYK, 300 dpi, etc). This will ensure quality and is one of the reasons why I think some people had issues with them in the past.
Customer service was good with a easy live chat feature on the website. Leaving 4 stars instead of 5 because they seem to have some problems with their phones when I called.

Wow, I’m surprised to see anything other than 5 stars for these guys. I’ve ordered a few times now and been very happy. Great product, great price (less than half compared to others!) and outstanding service.
My first item (a large print on gator board) and it was exactly what I wanted, so of course I wanted more. Travis went out of his way to tweak the file a bit to make it even better. I’ve gotten nothing but compliments on it, very professional work.
My next order was equally good and Anthony was very helpful in giving me some great advice and explaining some other products I’d been thinking about ordering.
Reading through the other reviews, I see people who ordered the wrong thing but never called or bothered to ask a question about the product to get what they wanted.
I don’t know anything about printing (so I don’t pretend to). I just told them what I wanted and they made it into reality at a fantastic price. For that, I couldn’t be happier.

My order was printed promptly and came out great. Their price is well below the next-​cheapest online option I found for printing on Gatorboard. The only downside I’m aware of is that their online ordering system is a bit confusing. The instructions say to include bleed in your images, but the digital proof page warns you if your files aren’t the exact size you ordered (w/​o bleed). It took about a day to hear back from them when I asked about that, which I think was reasonable.
I can only guess that the bad reviews are due to the fact that unhappy customers are more likely to comment.

Ordered from this company online because of their decent pricing. Turnaround time should have been a few days via UPS, but the package never arrived a week after due to address issues. I contacted the company and they said they would immediately reprint my order once an 8 day UPS resolution was reached.
2 weeks later, I contacted the company and they said it was my address input issue that resulted in the shipping issues. Fine. The next email I received was literally: «This order is not qualified for a reprint. A new order would have to be placed online.» Really? Is this how you treat your customers? You didn’t receive your item from us because of an input issue, so here, order ANOTHER item from us!
Really a joke. If your company couldn’t find a resolution with UPS, get a better shipping service. I’m sure I’m not the only one on the internet with an address issue and I highly doubt that any respectable company would ask their customers to buy another one.
By the way, this whole issue took longer than 1 month, when the whole resolution should have only taken 8 business days. So much for communication.

I’m really shocked to read bad reviews. These people are literally ¹⁄₃ the price of anywhere else. We just got our aluminum outdoor signs in and they looked so great I thought I’d write a review. They deliver an awesome product. We run a bike shop and café and have ordered all our signage through them. They did get some window clings wrong and when I called they fixed the problem and resent ASAP with free shipping.

Terrible Service! They sent me the wrong material! Will never shop from them again, they won’t even give me a refund since they claim the picture evidence that I sent them is edited… what bigots…

Beware! They don’t honor their turnaround time. I paid for rush, and they did’t get it out until after their regular latest expected turnaround. My second order it took them well over a week to finally ship it when they advertise 2 – 4 days. If you need something in a timely manner, go elsewhere! Not only that, they never notified me it would be so late and they never update the job status on your jobs.
Edit: @Atira: Perhaps you should also address the other two issues I outlined in my review; If you had delays maybe someone should have contacted me or updated the status on my account so I could have cancelled my order and went with someone else who could honor it. Also, in reference to my first order with you, don’t offer rush if you can’t honor it. No one said anything to me about not being able to honor it and once again, it was really late — I had to specifically ask for my money back. People have deadlines and for you guys to completely ignore your customers and not inform them of anything is not professional in any sense.

Very poor communication. Spent a month and a half trying to get a product and still got the wrong product was offered 10% off my next order when the first one was a disaster and ended having to throw away. Called and emailed for a week after the wrong product came no return from their end.

Customer service is outstanding and very professional. My product arrived in very timely and exceptional manner and was beyond my expectations. Thank you Printmoz!