Starbucks

On 2÷13÷16, The air conditioning unit is placed way to cold. There is only 5 people in her, who would want to pay money, buy a drink and sit in this cold temperature.

This location is in a excellent location, right before the 15 freeway on ramp. When you initially drive up the drive thru, you might think holy Crap! Did I make a wrong turn and drive up onto a airline landing strip?! The drive thru is at least 70 yards long! There were a few cars ahead of us but the line flowed pretty quick.
We ordered 2 gingerbread latte. 1 regular & 1 decaf.
They did mess up on my beverage. They gave me caffeine instead of decaf, and since I only drink decaffeinated beverages my heart had a reaction pretty quickly. I called spoke to the manager RYAN, and he apologized emeditly and didn’t question the authenticity of my complaint credited back my gift card for their mistake.
You’re probably wondering why the 4 star if they messed up my order… Well because of the way the manager RYAN, emedit reactions to correct their mistake and his professionalism. You’re doing a great job Ryan.

This is one of the nicest Starbucks around. Large, spacious and a great place to hang, read or get some work done on the laptop. Lots of tables and comfortable chairs. Friendly staff too! Parking is best around back.

Horrible Service; this is the worse starbucks in the area. Do not use the drive thru, it takes forever even if they have to cars. Too many people work in this store, but the process to prepare the drinks is broken. Needs a new manager. Also manager seems racist. I heard this lady talking very bad to a Latino employee because was talking in Spanish. I spend more than $ 100 per month in starbucks products. I am Latino, if she refers to me in bad way, I will sue the store.

I ordered a black tea latte. Blank stare. I repeated myself. Blank stare. Then the employee asks me what this drink is. I tell her it’s black tea with milk and classic. Ummm, what black tea? Earl Grey or Royal English Breakfast Tea? I say that I would like the tea that replaced the Tazo Awake Tea. Blank stare. Ummmm, I’m new. Off she goes to ask someone in the back and comes back to tell me it’s the English Breakfast. Okay. I would like a Venti Latte please, with only three pumps of classic. Blank stare. (At this point I am wondering… doesn’t Starbuck’s have an Earl Grey Latte? If I wanted an Earl Grey Latte I would have asked for one, so doesn’t that leave the English Breakfast as the black tea?).
I really, just wanted to walk out, but my husband wanted a decaf coffee, and since they don’t have decaf at night we had to wait for a pour over. As I’m waiting with my husband I notice the girl at the register giving me the death glare. I looked over a short time later, and yep… she’s still staring me down. They finally give me my latte and we left. The latte’s are super hot when you get them, so we were all the way home when I was finally able to drink some. Guess what? They gave me the English Breakfast Tea and flavored it like the Earl Grey Latte which has vanilla syrup in it. There goes $ 4 down the drain.
Someone else mentioned this store seems to be staffed with space cadet millennials, and I think that’s a perfect description! I have to say that I have been to different Starbuck’s where they aren’t sure of what I am asking for and ask a fellow employee who enlightens them. This is not the issue here. The staff seemed very uninformed about which drinks were which, and thought it was okay to stare someone down. I’m used to going into a Starbuck’s and having very friendly service, and this is the second time in a month that I have gotten poor service with employee’s who don’t know the menu. I’m disappointed and unhappy I wasted my money yet again.

I understand that the drive thru customers are first priority but waiting 20 minutes for a bagel is really upsetting. I saw 5 customers get there drinks and food and I was yet to get called for my bagel. I asked the young lady over the counter what was going on and she was shocked on how long I was waiting. I usually don’t write Unilocal reviews but this experience with Starbucks was horrible.

Yep, I can see why this location has poor reviews. Space cadet millennials; I brought my own cup through the drive thru, told them I would provide the cup at the window, they had to ask twice how big the cup was with long thoughtful pauses in between (Apparently 16 oz does not compute because that measurement doesn’t conform to the Starbucks unit of measure i.e. Grande). When I do provide the cup my coffee was poor out of the paper up I intended not to WASTE & poured into my cup. When I asked for a ‘splash’ of half n half I watched 3oz whole milk get poured into my cup! ARG!

Really cool Starbucks in a great location!
Most Starbucks are pretty much a like, but this one definitely stands out.
Located right before the 15 N on ramp and right next to the park and ride. Easy to get into and out of the parking lot too. Very smart and strategic job location placement Starbucks! Very smart.
Waiting for your coffee? They have this really cool FREE WIRELESS PHONE CHARGING STATION! What!!! Super cool and works really well. I tried it out even though my phone didn’t need much charging just so I could try it out. I was surprised how great it worked out. Try it!
Free wifi and great for getting work on your computer done with a nice hot cup of coffee to keep you going.
The staff was also very nice and accommodating. Overall a great Starbucks to try out.

Decent Starbucks, location is nice and convenient. Staff seems to not do very good under pressure or rushes. Mostly just attitude and customer service attitudes. My drink was messed up and workers attitude was for me to try my drink and see if I like it vs just remaking it, could be an issue with training on putting orders into the computer since the label was not correct for me or others at the time of getting my drink. Was not an issue with the drinks themselves.
We asked for a straw or straws so we could refill the bin with barista sighed and slid us a pile on the counter instead of filling it herself.
Coffee itself is decent, customer service is poor. General staff moral is very poor, so could be issues with management.

There’s nothing better than a Starbucks location that is conveniently located, clean, spacious, has plenty of places to plug in, has outdoor seating, has a drive thru option, and has a fun friendly staff. This location is one of my favorite’s which is why I’ve been here many times. If you are in Temecula or just passing through, it’s close to the 15 freeway making it easy to make a quick stop. 5 stars without s doubt.

This is one of the newer Starbucks in the area.
It used to be a Carls Jr. Its right next to the Frwy entrance, so the location is perfect to grab something before a comute. Its in the corner next to what I think is a Park N Ride as well.
The inside looks nice and more spacious compared to some of the other Starbucks around. The last time I came here there was a very friendly employee working the drive-​thru. I wish I had got her name, but cheers to you young lady.

I am an avid Starbucks patron and a fan, but this experience was more than horrible. It scared me. I wish there was negative points I could give. And in all seriousness I am considering hogging an attorney to deal with my experience. Yesterday morning I used the drive through to get my usual. Venti chai tea latte with soy milk and 2.25 pumps of vanilla. I like it around 120 degrees. Anyway when I noticed my tea was too hot I took the top off and low and behold I see a brown chunk floating in the liquid. I didn’t know What it was and figured it was a piece of tea or something. I took another sip an noticed a nutty flavor the was foreign to me. I sipped it again and tasted an earthy flavor. I almost thought that they had changed their chai when I noticed a piece of corn??? Well apparently the floating brown thing was a turd. I had been sipping on turd juice for ten minutes!!!
I immediately became sick and threw up
In my lap. This made my wife and son throw up as well. Now I have a $ 300 detail bill for my car and apparently the turd gave me
Hepatitis. Never again will I use the drive through.

The service was incredibly slow. After standing in line for what seemed like ages (only one person was ahead of me) Cathy Joe decided now was a good time to walk away from the register for 9 minutes to help another employee with something. After finally returning to take my order Cathy Joe decided to speak with another customer, in the MIDDLE of my order completly inturupting me, to help them with a USB stick someone left behind and reached across me to grab it from her. After that it took her forever to enter the order, one slow button push at a time, perhaps the buttons confused her. Oh let’s not forget her inability to even HEAR my order.
Coffee wasn’t bad though.
They also managed to mess up my order, espresso over ice.

Was bigger then I thought, very spacious. Lots of tables & chairs to sit at. Very clean. The barista was very nice and understanding. My order came out perfect. No problems here.
Also they have a table station where you can wirelessly charge your phone (that’s a plus for me!)

Speedy, and friendly

Friendly, clean, and fast! Not from the area but seems like a great spot to do homework or hangout. Largest Starbucks I have been to.
P. S. The hours for this location are wrong on Unilocal currently

Don’t get the low rating at all. Nice big location with plenty of seating. Drive thru can be long but what Starbucks line isn’t? They’ve never got an order wrong in the drive thru. I actually had one of the best Caramel Frappucino’s I’ve ever had here! And to the person who said they hate being involved in pay it forward? Wowwww. That’s just craziness!
I think it’s a very convenient location for when you need to get on the fwy with plenty of parking.

One star is for somewhat friendly staff
This is a slow drive through, gets my orders wrong, and has been out of stuff. I try not to dismiss places with only one or two bad experiences but I have yet to have a good experience here. I will not ever be returning

I don’t even want to give this place a star.
Great location but worst drive thru. I do NOT recommend this place. They messed up my order a few times in the past and I only noticed it when I was already on the freeway.
i HATE being involved in pay it forward. They should not even allow people to start it. I just want to get my coffee, pay for it and get my star, and get on with my life in the morning.

I honestly felt sad for the other Starbucks that closed due to this one opening up nearby. While I do feel bad for anyone who was affected by the move in a negative way I do like this new location a lot better.
I find the parking less crazy and the inside is so much larger. Before I’d have to hawkishly wait for a table. Now I don’t need to wait at all.
The staff have been really nice and warm. Even when rushed. It’s sorta a hassle that they have a restroom code but they are larger which means less wait.
My only gripe? In the morning they make it so cold! It is hard to enjoy anything shivering for warmth.