Steven T Kelley, MD

After reading these reviews, I was worried but my experience was fantastic! The receptionists were all very helpful and courteous. The nurse was very thorough and Dr. Kelley was fantastic and spent a lot of time making sure I understood everything. The surgery schedulers were also very nice and courteous.

I would not recommend doctor Kelly. The office staff was nice and very helpful. I was taken in quite quickly. Dr Kelly came in and and was literally in the room for 5 minutes. moved my legs around and stated im going to give you steroids. I informed him both my chiropractor and primary physician wanted me to get an MRI. He stated maybe after the steroids. I have been in massive pain for the last 2 months and waited 3 WEEKS FOR THIS APPOINTMENT to get answers and all he could do was give me steroids. He seemed bored and uninterested in seeing me. we didn’t even do xrays. do not go here!

Well… the first impression was very bleak. My 14 yr. old son was a new patient. When we walked in, we were not greeted, even acknowledged when I stood there for over 3 minutes… I asked a question and was given a snarky answer with an eye roll. When we did finally get to see the Dr., Dr. Kelley acted uninterested and bored. WE had waited over an hour. WE should have been the ones bored. He did order a CAT scan for my son and we were to call for a follow up consult. I asked if we could just get a call from the Dr. with the results, and was an office visit necessary… they said absolutely, the DR. will want to see my son again. Okay… because really just to get results, doesn’t warrant another examination unless the results came back remarkable. No, he had to be present and we had to come to the office. SO we showed up for our 8:50 appt. at 8:37am. We then sat in the room until 9:35am. I had to go out and remind them we were still waiting. The Doctor comes in and says they found nothing remarkable on his CAT scan and that we need to continue Physical Therapy and to come back and see him in 4 weeks. THAT was it. He didn’t even look at my son… was in the room for 30 seconds. SO I suppose as long as you get your money for the visit… that is what is important. WE will be going to a new Ortho… the staff there are really the most unfriendly, unhelpful people I have ever come across in a medical environment. AND I am a retiree from the medical field. Do not go there if you are interested in any altruistic notions.

This review is directed mostly at the front office.
As a new client, we did not know the procedure for checking in. 3 ladies manning the front desk. We stood there patiently waiting to be addressed. Nothing. Not a peep.

In January, I injured my knee while training for my first marathon. I was unable to make an appointment until February– no fault of the office, I just had a pretty busy schedule. When I arrived for my appointment, not one person in the office introduced themselves to me, a new patient. When they were ready to see me, my first name and a room number was yelled from the hallway of the office; I didn’t even see who called me in, I wasn’t even sure if they were talking to me.
When Dr. Kelley came in to review my injury, he didn’t even ask what my training schedule is like, or what kind of running shoes I use, nor ask to observe my gait or anything. As a runner with a knee injury, it struck me as odd that he wouldn’t even have asked. After a few quick questions and palpations, he told me I definitely either had a stress fracture or a meniscus tear. Since he said both of those would rule out competing in the marathon I’ve been training so hard for, I asked if it could possibly be anything else. Nope, he was confident it was either the fracture or a tear. When he reviewed the X-​rays, he didn’t find a stress fracture, so I was sent for an MRI to confirm a tear. (I went to a different office for an MRI the next week and had the scans sent directly to Dr. Kelley’s office for review. I had an appointment scheduled back at Dr. Kelley’s office the following week to review them.)
When I returned to the office, (same unprofessional awkward hallway call-​out), when Dr. Kelley asked if I brought in the MRI scans, I was a little confused; I was assuming that they had already been reviewed since they had already been sent to the office the week prior. Turns out he hadn’t looked over them at all, and was going to view them for the first time at my appointment. He left the room to get the scans and threw them up on the screen to review them with me. As he was going over the first scan, one of the receptionists opened the door and told Dr. Kelley he had a phone call– which he left to go take. For 40 minutes. In the middle of my appointment. When he FINALLY came back, he quickly went over the other scans, said there wasn’t a tear, wrote a prescription for an anti-​inflammatory and left! He didn’t even ask if I had any questions, which I obviously did– how about, oh I don’t know, if it’s not a fracture or a tear, which you said are the only possible two things it could be, then what’s wrong with my knee? Or maybe what do I do for recovery? Will I have to come back in? Pt? When can I expect to go back to my training schedule? What can I do in the meantime?
I literally had to ask someone to get Dr. Kelley to come back so I could attempt to get some more information and ask the questions I had. When Dr. Kelley came back, he said nothing more than it was just a deep tissue bruise, stick to the bike, and to come back if it doesn’t get better in another week. Uh, the bike? When repeated bending of the knee is exactly what causes the most severe pain… Great, thanks for your vast knowledge and help. It’s now April, over three months after my injury and thanks to Dr. Kelley, now I’m not even able to walk comfortably, never mind train. So I’ve scheduled yet another appointment– but you better believe it’s not with Dr. Kelley. Definitely not wasting my time there ever again. I would never recommend him to any athlete, in fact, I would urge you to look to somewhere else. What a joke.

Dr Steven Kelly with orthopaedic surgery and sports medicine in Temecula is trully a wonderful physician, I took my daughter to him for a broken ankle, and another time for water on the knee. He is so good with teenagers, my daughter was very comfortable with him, and i was to. He was very informative, went over the xray with us explained in detail what he had to do with her ankle. I would recommend Dr Kelly to anyone without hesitation. We live in Murrieta and its very nice that he is so close, right across from the promenade mall.