Temecula Valley Family Physicians

Just became a patient of Dr Combs. He and his staff far exceeded my expectations. The are extremely professional. Dr Combs was very thorough and patiently listened to my health history. I didn’t feel rushed at all.
Mark the office mgr introduced himself and Cristin and Alyssa were excellent.

Dr Combs is top notch and so is his staff. I’ve had the pleasure to work with Tyler as well. I’ve been going to different doctors for many years to find the right one this was a ten year process. As I went to 3 – 4 different doctors and was never satisfied with their services the valley should know about Dr. Combs and his staff.
First impression is always key especially in a field of sickness and diseases To walk in a Dr office that’s all nice clean and very up to date in style makes you feel that being there is the first right choice.
I came twenty min before my appointment and filed out all the new patient paper work was back in the room about five minutes after I turned my papers in By the way I was greeted by a nice young man in the front
Then Tyler came in talked to me seen what my issues were got me all set up for Dr Combs.
Dr. Combs was very nice and explained to me exactly what I needed to do and set me up to see a few specialist.
I’m writing this review today about a month later after my Initial visit because I came back in today for my follow check up and once again I was in and out in less then 35 min from checking in Tyler assisted me and went over all my blood work and results from lab. Very encouraging young man and knows how to talk to people and guide them in the right direction for a better life and health.
Dr. Combs then came in reviewed all the lab testing went over all my specialist reports explained to me how to better my self and health and set me up for another visit in 6 months.
I’ve never been so happy to find a Dr to be able to be honest with spill your guts and know that he will not judge you or treat you any different then trying to help you stay alive a lot longer with great health and lifestyle Once again thank you DR COMBS AND STAFF. ON A SCALE OF 1 – 10 YOUR STAFF IS A 20. AND YOU ARE AS WELL SUPER EXCEEDING AND SCALE. I WILL MOST DEFINITELY REFER ALL MY FRIENDS AND FAMILY TO DR. COMBS.
IF YOU WANT THE TRUTH AND A REAL DR COME SEE DR COMBS.

I have a spine injury from 2009, called the office on Jan 29 to tell the doctor that I have severe agonizing pain in my right hip and leg, a pinched nerve. i was told to go to the ER since he couldn’t see me today and scheduled an appt for Feb 1^st. I saw the Dr On Feb 1^st I was to be referred to specialists and for imaging and was given a sub par non-​narcotic called Tramadol. 50mg. Anyone who knows anything about that dose and drug should know that a person my height and weight needs a higher dose, I asked the medical assistant about this and he said to take the meds as needed. I was referred to pain management and for an xray to temecula valley imaging.
I got an xray on the 11^th at 9am, it took them til the 5^th to even send over the request for an xray to be done. I went for imaging and the test results came back inconclusive/​unreadable due to the xray techs error. I was told by the imaging regional manager that I can have them redone the 12^th. I called the doctors office and told them that. Instead, Mark, the office manager, took it upon himself to send me to Loma Linda University Medical Center Radiology IN LOMA LINDA. and refused to explain that decision. By this time I was still in severe pain and told them, they said if its that bad go to the ER or urgent care. so I did. the Urgent care told me they couldn’t do anything until the imaging came back. SURPRISE SURPRISE.
Being in severe pain I expected to be helped within a timely fashion. No. that was not the case. By this time I fully expected to be referred to pain management, come to find out they didnt even submit the request for it til the 12^th the day I was crying saying I needed help. I have not been able to walk, been crying hysterically from just the slightest movement. 4 days later. I called the office and asked for more pain medication as of the 16^th. I ran out. Mark told me he would send a refill request to the pharmacy, he didnt. I called the pharmacy all day til they closed. The next day I spoke with the pharmacy again, she said that it still hadn’t come and he needs to change the 1^st prescription order t due to the dosage increase and update t or else the 2^nd order will be rejected. He didnt, he just sent it over and it got rejected and I was told that I had to now wait for prescription authorization from the Doctor Mark was talking to me like I was some sort of drug fiend when I asked him if theres anything he can recommend for me to alleviate some of the pain he quickly responded I will not write you a prescription for anything else and stated that I was being TOO DEMANDING of him and his staff. Mind you we are now at day 17 of extreme nerve pain.
At this point I had lost all hope for getting help til i got a call from Referrals Dept at Dr Combs office on The 18^th saying I was approved for MRI, Pain Management, Physical Therapy, and Orthopedics. I was given all the information for all 4 specialties except with a hitch… the MRI phone number was wrong, the Physical therapy was the wrong location, and they gave me the wrong phone number for orthopedics, THEY GAVE ME THEIR OWN PHONE NUMBER!!! I felt totally humiliated and belittled for being stupid enough to write it down and say thank you afterwards. Like this was some sick game. I called the referrals dept back and spoke with Sandra, she gave me 2 numbers for LLUMC MRI, BOTH WRONG then gave me the number for orthopedics, i told her what had happened she brushed me off. I called the orthopedics doctor to find out it was the wrong specialty. I was to see a spine specialist not a bone specialist so they had to refer me AGAIN. I googled the radiology dept at loma linda to get my MRI scheduled. I called on the 19^th, no orders were sent, called the 22^nd, still no orders. so I called the referrals dept and spoke with Robin. She said it was «too confusing» the way LLUMC had their fax numbers so it wasnt sent. She then in the same breath asked me to call them back and get a fax number for her to send it to!!! I was shocked that I was being called again to do their job. I did so as requested, I called back within 10 minutes as I told her I would and SHE WAS GONE!
I received a phone call from Tracy in the referrals dept on the 24^th stating that the order for Spine Orthopedics came in and she wanted to provide me with the information, I asked about my MRI order as none of the other appointments can be completed without it. She said I was given that information and it was sent on the 18^th. she clearly hadn’t read my chart or notes so I filled her in on my experience with Sandra. Instead of helping me she said «Theres just no pleasing you is there?» Which I believe now the entire office was speaking negatively about me.
Today is the 26^th and I have ran out of medication still in SEVERE AGONIZING NERVE PAIN, was put down by staff by stating that I was «Too Demanding» and «Nothing will satisfy me», Mark called me today to say I was sent a registered letter firing me as a patient.

The best professional service I have ever ever had at doctors office. They are actually care about their patients. Unbelievably organized and clean office environment.

I have seen so many different primary care doctors in the area and never had such a wonderful experience at the doctors, no one enjoys going to the doctors when you don’t feel well but dr combs and his staff did everything they could do to make me feel better ! They were all so kind and welcoming and were very helpful with referring me to the correct specialists. I highly recommend dr combs !! His PAs are wonderful as well !

Doctor Curtiss Combs saw me on a last minute same day appointment when I sliced my toe open. He treated me promptly and was gentle with my foot even though the pain was excruciating. I am happy I choose his practice and would recommend him to anyone. Thanks Dr Combs!

Dr. Combs has been our Dr. for years. In fact our whole family are his patients. From grandparents, great grandparent, and grandchildren. The office always have smiles, they are efficient and go out of their way to make you feel comfortable and welcomed. I have recommended Dr. Combs to all of our friends, and they are finally happy to have a great Dr. and office to go to. Thank you for caring for our family, to the whole Temecula Valley Family Office.

Dr. Combs and his staff offer great care and customer service. When I call into the office someone always answers the phone with a happy tone and helps to answer my questions. I am thankful to have found such an amazing place. Thank you Temecula Valley Family Physicians.

I have been a patient of Dr Curtiss Combs for several years and have referred countless friends as well.
Dr Combs and his staff work hard to see you in the quickest time possible and then spend all the time you need to feel good about your visit. His staff is exceptional and set the visit up for what I feel is the most thorough and in depth visit I could receive.
If you are ever feeling like you have been rushed in and out of a Dr visit, I would highly suggest Dr Curtiss Combs and his practice. You will receive the time, professionalism and treatment you expect from your Doctor.

My family has been patients of Dr. Combs for 9 years; I became his patient 5 years ago after retiring from the military. Our experiences have always been positive. I am very appreciative of being able to schedule same day appointments. Just recently my diabetes had progressed to the point where my current medication wasn’t able to control it anymore. I called the office and they fit me into their schedule for the same day. I ended up needing to start insulin shots. Mark explained everything in detail about the process I needed to go through to determine how much insulin I would need. He even called me on his personal cell phone to check my progress and update my dosing.
Today I called and spoke with Tyler at 7:50am about my son who has had a very sore throat for the last 4 days — he was able to schedule us in at 8:30am. First, Marijana took my sons vitals and noticed an elevated blood pressure and pulse. I explained that he sometimes gets nervous when the machine starts to tighten the cuff. After she finished entering his symptoms into the computer, she manually redid his blood pressure since the machine made him nervous; she got a better reading. Nurse Practitioner Rebecca then did a physical exam and narrowed it down to two possible causes. His throat was swabbed and a few minutes later Dr. Combs came in and told us the results came back positive for Strep. He also did a quick physical exam and explained the medicine he was prescribing. They sent my son’s prescription to our local pharmacy and we were back home by 9:00am.
These were just my last two visits to Dr. Combs but are examples of how all of our appointments go. His office is usually fast-​paced but he and his staff still take the time to answer all my questions while being professional and friendly. I would like to give a big thank-​you from me and my family to Dr. Combs and his entire staff for always taking great care of us.

I started as a new patient here today… I am quit sick and this whole office was beyond fabulous… from check-​in to check-​out the entire staff went above and beyond to make me feel welcome and put me at ease with all of my medical issues… the office manager Mark needs a gold star for all he does to keep everything flowing so that Dr Curtiss can get in and out (I don’t believe a doctor needs to spend an hour with you to be an amazing physician) his staff is there to do the H&P for him…
I actually got home and cried I was so happy to have found an office that truly cares what happens to me. Thank you everyone so much.

First off, I will start with saying Dr. Combs was very thorough and the MA helping out was very helpful! The experience after I got in the room was awesome…
Getting in the room was the problem. My family has been going to Dr. Combs, however I was a new patient. They told me it would be 4 weeks to see me because I was a new patient… I had an infected ingrown and there was no way I would wait four weeks. After arguing with staff over the phone, I was able to see Dr. Combs 5 days later.
Due to the holidays, I had to go in at 8am for a scan of my insurance and ID (lady on the phone refused to take it through email/​fax). I also had to come back at 6pm for my appointment. Why she didn’t let me fax/​email and verify and take a new copy later was beyond me. Plus, I waited almost 30 minutes before even being called back for my vitals.
Anyways, I know the majority of Unilocal reviews are quite negative but understand that DR. Combs was awesome! However getting to see him was not!

First off let me say I am very pleased with Dr. Combs, he has been spot on with my health. The problem that my wife and I have is with the staff. At the beginning the referral department would never call me would mess up all my referrals and I would get the authorizations in the mail before they even called me. I had an issue with an employee and complained to the office manager who was useless rude and has no people skills whatsoever. Today my wife and I went in again because she had to have a b12 shot and go over a pathology report only to find out that they did not go over the pathology report because they are not specialist when the MA or whoever she was came in she was rude she was short with us and after giving my wife her shot that hurt she had a big grin on her face. I spoke once again with the office manager to complain about why they would schedule an appointment to go over pathology report if they’re not even going to do it he ignored me did not answer my question made my wife feel belittled because we are medical patients and once again would not answer my questions and basically ignored me good thing my wife was there or I would have sent him to the ER. It is frustrating to see that we finally found the Dr that we like only two possibly have to leave now because his staff is incompetent too bad

All 6 family members and I have gone to Dr. Combs for over three years. We were all totally happy with every aspect of the office until recently. Recently numerous members of my family have had problems getting in to see Dr. Combs. My daughter had issues, so I called an got her in, but after having to be upset and argue with the staff to get her in, they were very quick to tell me to have her go to urgent care. We wanted her to be seen by her Dr., not urgent care… Then my son needed to be seen right away for a possible concussion, they of course couldn’t see him for 2 days so they referred us to ER. My other daughter went to see them, but was not treated very nice while scheduling her appointments and once there they rescheduled her for two days later where she then had to pay co-​payment again. I was not happy about that, she is 23 and works hard for her money and is in school. Then my husband needed to be seen right away and they were super rude to him when he called and could not see him for over a week. He came home very upset. Told me me they scheduled him for sometime next week for a problem that could not wait until next week.
I called, they were rude as heck to me as well. I requested to speak to Dr. Combs and to my surprise and shock the office manager said no, he would not call me, that is what she was for. The following week we received 6 certified mail notices stating they could no longer be our doctor and enclosed were medical releases to send to our next doctor. LOL… who would want to go back to a Dr. who after years of seeing us, could not longer make time to see us nor make time to discuss with us what was going on. Well if they are so big they don’t need loyal patients so be it.
The sad thing is for years they were awesome. Last several times in the office I had horrible wait times and phone gals have gotten progressively worse. So very sad but mostly so unprofessional. Way to send your patients running for the hills. Shame on you Dr. Combs.

Dr Combs has been my doctor for 3 years now. When i first went to him I was completely impressed by his staff and how much time they spent collecting history. But then Dr Combs would spend a decent amount of time with me and was very thorough. I was so impressed I had my whole family start using him as our regular doctor.
But over the last year the quality of service has gone down. Wait times have grown, the staff is not as precise as they used to be, and the doctor is very distracted and too quick with patients.
The waits times have grown by a lot. I used to wait around 15 – 30 minutes to see the doctor including the time in the room. Today I spend at least 30 minutes to an hour in the waiting area and another 15 – 30 minutes in the little room. I usually set my appointment 3 – 6 months in advance because I’m a diabetic. And sometimes I can get an appointment the same week but I think the doctor is completely overbooked these days and cannot dedicated the proper time for his patients.
Last 2 trips I took I had a ton of questions for the doctor. As I said i’m a diabetic and I need constant monitoring and I always have a bank of questions ready for him. This last time the doctor spent less than 5 minutes with me and did not answer all of my questions. He was called away from the room before we could finish and he said he would come back and never did. I’m left to wait another couple of months to get questions answered or pay a 2^nd visit.
I also find that the doctor does less and less. Unless it’s the Flu, he cannot do anything and just refers me to another doctor. What is the point of seeing him in the first place?
Lastly, his staff used to be really good and attentive. but recently I’ve had nothing but problems. They have put in medication amount in wrong doses or conflicting medications on multiple occasions, sometimes to dangerous levels that if the pharmacist did not catch could have caused issues.
If your looking for a good family doctor, do what I’m doing, and start looking for another doctor.

I made an appointment as a new patient. I was called a day prior and the woman specifically asked that I be on time for my appointment. I did show up on time, all my paperwork filled out. I checked in and was told they’d see me in a few minutes. Well, 45 minutes later and not one word was said to me about why I was still waiting. I saw numerous people check in and then be seen prior to me.
If you can’t handle new patients, then don’t take them. Simple as that. You are wasting my time and giving me a negative experience which will be passed onto others.
Also, the first appointment is for medical history only. They won’t address any medical concerns, provide physicals, etc, until a second appointment is made. I wasn’t about to wait around for another 45 minutes on another visit.
When I left, I told the receptionist to go ahead and cancel me. He asked me if I wanted my paperwork back, knowing that I’d never come back to that office. That just goes to show the type of experience a lot of people must have coming here. He didn’t even offer an excuse or explain what was going on, he just gave me a sarcastic «have a nice day» as I was walking away while I noticed the two women from the dermo office talking and shaking their heads.

Hands down, one of the best doctors I have ever had. Dr. Comb’s and his staff are truly outstanding. Having spent a good deal of time with doctors much of my life, Dr. Combs is considerate, compassionate, and take times to educate you and ensure all your needs are met. He is encouraging and inspiring. His staff is a great reflection of his care, very helpful and kind. My entire family is at this practice and I would recommend them to anyone.

I’m some what a new patient in Dr. Combs office and I have to say so far it has been outstanding !! The staff has been very helpful and very prompt in responding back and following up. With a BIG thanks especially to Tracy … I have had medical issues with hitting no’s and closed doors to specialist and other test etc. and she has been there to truly take the time, effort to make sure I get the care I need shes been my hero :) a huge thankyou to all of you in the office. :) dr. Combs and his staff is truly the very best out there !!!

I am new to the Temecula area and had not been a patient of Dr Combs for long when I started having worrisome GYN symptoms. From the first call to his office describing the symptoms, Dr Combs and his staff treated me professionally respectfully and also with great kindness. I was quickly seen in his office and by the end of the day, appointments for follow up testing and referrals to specialists were made. Eventually I faced a cancer diagnosis and surgery was scheduled and performed. I was one of the lucky ones, the cancer was caught early, removed and now I only face ongoing follow up care.
Dr Combs staff responsible for insurance referrals, authorizations and payments were professional and supportive to this confused and stressed out patient. The Insurance process can be overwhelming for a patient facing a serious diagnosis. Knowing that the process was being handled quickly and efficiently without the need for follow up on my part was a huge weight off my shoulders.
Though Dr Combs may not have performed the actual surgery to remove my cancer, I felt from the first call that he and his staff wanted me to get better and did whatever they needed to do to ensure that the process from diagnosis to treatment moved as smoothly and quickly as possible.
I highly recommend Dr Combs as a primary care physician. He did exactly what he was supposed to do in this situation — identified the problem and referred me to the appropriate specialists. His staff followed up with me, the specialists and kept the insurance process moving. Along the way he and his staff also took the time to smile and encourage this highly stressed patient. What more can you ask from your family doctor?

I have moved around a lot and has been hard for me to find a doctor who knows how to handles my medical issues. Dr Combs has helped me figure out a lot of my issues and has sent me to specialist in a very timely manor. The referral department is on the ball and I don’t know what other people have experienced but Jeff is amazing. I have been in there several times and yes it is very busy but Jeff has always been very helpful and courteous to everyone. Trust me I’ve seen situations where I probably would have lost it on some people. In my opinion it is that busy for a reason. Everyone there does an awesome job and it is evident that they all have the patient’s best interest at hand.