Third Generation Heating & Air Conditioning

They scheduled an appointment to service my heater and air conditioner for between 11 and 1 then called me at 12:56 to say they were still an hour away… I keep all my appointments and expect people to do the same. They get 1 star because at least they called in the time window.

In the middle of the worst CA heat wave I can remember, our air conditioner made a loud CLUNK, and would not kick on. I called our trusted plumber (Joe Hinzman of JJ’s Plumbing) to see if he knew of a good HVAC contractor who might be able to help us, and he highly recommended Third Generation. I called Sierra at Third Generation and she said a tech could be here within the hour! 45 minutes later, Lonnie arrived and discovered a contactor had gone bad in the condensing unit. 15 minutes later our A/​C was up and running! I can’t say enough about Third Generation’s quick response time in the middle of a heat wave where I know their phone is ringing off the hook. Thank you!

I LOVE these people. I had a water heater go out during a holiday and they came out that day. They replaced it for less than a competitor I had called by «mistake» for a bid. Last year I had trouble with my air conditioner. It was leaking all over the floor. Once again they came that very day. Jessie figured it out and fixed it. I am so happy to have found a company I can trust to do a good job and not soak me in the process.

Wow I thought I was going to have to wait several days to get my 3^rd floor A/​C back working. I had called a number of other shops and they were either into next week or not available at all. Called 3^rd Generation Air and they were able to make an appointment for me this morning. Jesse came out and was able to diagnose the problem quickly, which was a loose connection to a motor up in the attic. My office is once again hospitable. This all took less than 30 minutes and was very reasonably priced. Great service and I would highly recommend!

I called and made an appointment with 3^rd generation air conditioning and heating service for them to come out to my house and figure out why my air conditioner isn’t cold anymore the technician they sent out jesse was friendly and I felt that he was honest all I needed was a little bit of freon at a reasonable price my air conditioner is up and running it is 79 degrees in my house and a hundred and two outside he did an outstanding job and I recommend you ask for Jesse

I had them do an escrow HVAC inspection on a house I am buying. Rick did a very thorough job on the inspection. He was at the house for about two hours and appeared to check just about everything. He was able to give me an immediate estimate of repair costs. He seemed very knowledgable about what he was talking about and did not seem to be inflating the costs or work that needed to be done.
The only down side is that my copy of the inspection report is hand written on carbon copy paper which is especially hard to read. I would have preferred a digital report like most inspection companies do.
I will definitely give them a call to do the repairs once I close escrow.

I had this company come to my home in Palm Springs area, I needed to replace my ac & heating unit. I had 3 other bids from local guys & I was floored by the prices. Rick the owner from 3^rd gen. Was at least 30% lower then the other companies & he installed a better unit. I was a little skeptical at first ’cause they’re from out of town but, they were on time as scheduled, clean & it looks a piece of art work. They sheet metaled all of the wood where the inside unit goes & up the wall in case of leaks. I would & have recommended them to my friends & neighbors. Thanks guys!

My AC was low on freon and not getting cold and they came out the same day. Friendly and now my AC is working well.

Had them out for a routine maintenance of our air conditioner. Paid quite a bit of money for it. They didn’t complete the service although they said they did. They NEVER checked the primary or secondary lines to our main air conditioner. They didn’t check if they were clogged or there was any problem. Yes, there was a leak. Now 3 weeks later it has caused tremendous water damage. 3 weeks ago, it could have dried out on its own with minimal damage if any. Had they completed what we paid for, this would not have happened. We now need to replace part of our wall and ceiling. NOT happy. This could have all been avoided had they done what we paid them for and checked the lines.
The owner called me back after 3 phones calls to him and said he was comfortable with his employee NOT completing the inspection and that he had no obligation to check the lines from the main air conditioner. Ask ANY other air conditioning co and they will tell you that it is ALWAYS done. When you call them to set up an appt. they say they check everything to prevent a problem. He said he was «comfortable with the fact that his employee did not check the primary line». That says it all! No responsibility whatsoever. My advice, STAY CLEAR OF THIS COMPANY! There are many other reputable companies to use. They didn’t complete the maintenance plan we paid over 400.00 for and the owner was fine with that. Technically that would be fraud. Horrible company.
Update: we are paying for the repairs out of our pocket. Its not that much, about 1500.00. They refused to give us back the fall/​winter prepaid inspection money we gave them. I wouldn’t let this company near ANYTHING I have. Who knows if they did any of the inspection? They didn’t check the main lines which is on their list. What else didn’t they check? We will never know because they cannot be trusted or believed. Total fraud.

Just called for my Summer Service… Different tech this time but same great service and reasonable prices! The lady who answers the phones is always pleasant and as a mom on a budget I never feel like they are trying to get over like the company I was using before where even when it was supposed to be routine maintenance they always «found something». Honest, Reliable

Recently I had third generation come out to give me a estimate to replace my heater and air conditioner I was nervous because the holidays had just passed and couldn’t afford another big expense but to my surprise they gave me a great deal. They came out the day I called and was exactly on time couldn’t be happier

I highly recommend this company for your air conditioning and heating needs. I recently hired them to replace my air and heater. They were on time, professional, friendly, affordable, basically they were AWESOME! I will not use anybody else in trhe future!

I was having problems with my air conditioning and heating unit. I called third generation and they were great. Rick came out to my home and took care of my problem. There prices were affordable and they were very professional. My unit is running like new. I will be using them for any future needs.