Wes’ Flowers

Called and ordered flowers. Great service friendly, and helpful. Flowers came the same day on time and in great shape.

I was in a huge hurry, called last minute, and the employee was able to pull together what I wanted, work fast, and get me out the door with a smile on his face! Sometimes «life» happens and this employee understood that and fully accommodated!

If I was able to give 10 stars I would have. I dropped in on Sunday, Mother’s Day to grab flower’s for me Ma. I had an idea with what I wanted and Laura came to help assist me. Within a couple minutes discussing, she had gave me some great idea’s that met my budget and provided an absolutely beautiful bouquet of Lily’s and some other flowers.
As a business owner myself, I appreciate good service and am a firm believer that your employees can make or break you. I was blown away by the enthusiasm, quick wit, creativity and just overall great experience that Laura provided for me,
Thank you

Had an amazing professional experience with Kyle, he was so very nice and easy to work with. I am a business owner from another Flowershop in New Mexico, and he made this direct order go above and beyond smooth. He worked with my budget and assured me they would take excellent care of my Order! Thank you again!

My best friend’s stepdad passed away and I had to make an out-​of-​state order for flowers over the phone from my car (hands free, of course). Since I was calling from the car, I didn’t get a chance to look over their website and select the type of arrangement I wanted to send.
The woman who answered the phone was completely sweet and compassionate and patient as I tried to place this order with no specificity over the phone. She first asked my price range, which I normally would hate, but really appreciated because I didn’t want to fall in love with something and find out it would be a mortgage payment. Then she provided me with a this-​or-​that option on the type of arrangement, color of flowers, recommendations for who to include on the card – again, I normally would be super annoyed, but having choices for everything made it go very smoothly.
My friend received the flowers today– which was 1 day after I placed the order (love the fast service!) — and texted me:
«A photo doesn’t do it justice. What a GORGEOUS arrangement. Whoever you sent it through did a remarkable job. Stunning and smells amazing! Literally the best and largest flower taht have arrived. Classy and on point.»
I cannot thank Wes’ Flowers enough for bringing a little bit of sunshine into one the darkest days of my friend’s life. I wish I lived in the area so I could hug them in person and order flowers from them all the time!

Kyle gave great customer service over the phone. I wanted to Surprise my Fiancé very last minute, and he was able to take my order and have it delivered all within a few minutes.

This is more a letter to the company because the email address for them doesn’t work. I am very disappointed in this company for allowing their drivers to use cell phones while driving. We didn’t get into a crash but the situation could have been much much worse.
To Whom It May Concern,
I am writing to complain about one of your drivers. My fiancé and I were riding home on our motorcycle around 3pm when we noticed a Wes’s Flowers driver pull out on Avenida De Missiones in one of your vans on his cell phone. Middle aged possibly Hispanic male with a white cell phone. This driver looked to his right, holding the cell phone to his left ear, and neglected to look to his left before pulling out almost in front of us while we were heading down the road. We did yell to him to get off his cell phone and pay attention to the road. We do not appreciate a company that does allow their drivers to talk on their cell phones while driving company vehicles. We would greatly appreciate if your company could enforce a no cell phone policy for your drivers to ensure safety on the road.
Sincerely,
A Veteran and his Fiancé

I have to take a moment to give this place it’s due. I was in need of a last minute arrangement and was kinda on the fence about where to go. I recalled using Wes’s in the past for work and figured I’d try for pleasure. Brennan was amazingly helpful when I called to order and was just as awe inspiringly helpful when I came to pick up. To the other guy in glasses that was just as suave as Brennan, don’t think I forgot about you. I just didn’t catch your name. Thank you for helping me knock the breath out of a woman that’s a former wedding coordinator (the things she’s said about other arrangements, let me tell you) and to start my anniversary night right. 5 stars earned guys and girls.

Do not buy from this merchant! The company claims it is local to Carlsbad BUT is based out of Michigan (blatent misrepresentation). We ordered flowers for a dear friend’s funeral and the company failed to deliver these flowers. When we tried to contact them to demand our money back it took 4 hrs to get a person to speak with us and they refused to refund our order.
Go TO PROFLOW​ERS​.COM INSTEAD! Trust me you will be glad you did.

Do NOT order from this rip-​off on line company. My charges were doubled with all the add ons. I called and called to cancel my order. I was put on hold for minutes at a time. They hung up on me, and when I finally wouldn’t stop calling, they took a voice recording promising to call back. What do you think my chances are of ever hearing from them again.
The flowers I ordered were 39.99 and my final bill was $ 94.00, including free delivery.
They added on a charge of $ 5.00 for a card, which is normally included for free.
HORRIBLE, CROOKS, DON’T BUY!

Very disappointed. Ordered a corsage and boutonnière for a Prom after
failed to deliver our online order. (NEVER order from them!). Although it was ordered an hour before they closed, I expected more than just a single rose for a corsage. I asked the guy who made it if he could add a bit more embellishment and he said NO. So, I asked if I could add some, «Just show me some stuff and I will add it myself!» «NO!» Please note: The store was FILLED to the BRIM with arrangements and it would have been easy to add SOMETHING to that terrible excuse for a corsage! I wish I could give this establishment zero stars. If I wasn’t so pressed for time and so desperate to get at least SOMETHING resembling a corsage, I would definitely have shopped elsewhere. Shame on you guys for offering such a poor product!

The selection is amazing. The owner was there and he is very knowledgeable. The young man that helped me was nice, hreat customer service and made a beautiful arrangement for my friend of a few flowers I hand picked myself. It is a little on the high end as far as price but the bouquets are original and the service is wonderful.

Wes’ delivered a BEAUTIFUL floral arrangement sent to me from friends. The flowers were fresh, colorful and smelled wonderful. I followed the directions for care and the flowers have remained fresh and have lasted for days. Wes’ Flowers will now be my go-​to florist for local flower delivery.

I do not live locally, however my grandma, recently passed away, lived in Temecula and instead of going through FTD or a similar service I decided to order flowers directly from Wes’ for the funeral service. I ordered a large (expensive!) display from my sister and I, and ordered a smaller display coming from my daughters and niece, for their great-​grandma. I also paid to have them delivered to the funeral home since I would be coming from out of town early in the morning.
When I got to the funeral home, I did see the large display, which was lovely, but did not see the smaller arrangement. I asked the director where it was and she said she brought in what was delivered. At this point the service was ready to start and I could not call Wes’. I did call them the next day, to find out what went wrong, and to get my money back for the missing arrangement.
They said that the second arrangement was delivered and signed for, so they would not reimburse me. I couldn’t prove anything since I was not there for the delivery, and I left town before I could talk to the funeral home again to confirm.
I am very disappointed in the way Wes’ handled my missing arrangement that I am stuck paying for.

WES’ Flowers has been in business for as long as I can remember… and ive been here since the early 80’s…awesome customer service and quality product keeps him trucking year after year. Thank you Wes’s Flowers for keeping me surrounded by beautiful plants and flowers! Supporting small local businesses keeps us going even in the lean years here!

I had never used Wes’s flowers before, so I went in there with no prejudgment. Needless to say it was nothing shy of a professional experience. Flowers were on a four hour delivery window but an hour and a half after leaving their establishment my wife was texting from home how beautiful the arrangement was. It was for our 10 year anniversary so I was pretty thrilled that it was an A+, from my personal service I got, to the timely delivery and finally a gorgeous arrangement that lasted almost a full week with all but 2 I think they were called «STAR GAZERS» having bloomed. Great job keep up that kind of work and have no worries!

My husband ordered me flowers from here for Valentines day, he had them delivered to my job the day before valentines day so I would get then at work. He seen the flowers online FTD. 1) the flowers he seen and ordered was not what they delivered! 2) 4 of the flowers were already dead upon delivery, one was broken. 3) my husband ordered the Art of Love a arrangement, this arraignment has all regular sized roses online. I got 3 regular sized flowers and the rest were all potted baby roses that you would by at rite aid on clearance. They looked horrible. He also ordered me sunflowers. I called right after they were delivered and was told I had to bring them back and they would «fix» the arrangement. I wanted my husbands debit card to be credited back as my husband by this time was in his way home from work and walked into another flower shop and bought me new flowers. The sunflowers look very water deprived and looked as if they would be dead by the end of the night. My husband paid $ 76 and I was told he would be refunded only $ 53 and I would still be charged a delivery fee. Two weeks later my husbands card was finally credited back $ 53. I’m the last two weeks I’ve called 6 times and asked a supervisor to call me back. Still haven’t revived a call back. I will be contacting the better business burrow to report this. This is not right on any level. Do not go here!!! You would be better off getting flowers at stater brothers.

I called in at 7 AM the day before my wife’s birthday. Not knowing anything about flowers I said throw some roses in there and some other stuff to make it look good. I ordered a box of chocolates with the delivery and asked that it be delivered before 11 AM the next day. Not only was the customer service representative on the phone awesome the delivery was on time arriving at 9 AM and my wife claims that this is the most beautiful arrangement she’s ever gotten.

I ordered a live foliage basket (complete with purple flowers in the foliage) for my mother-​in-​law for Mother’s Day. I was away during the actual holiday and wanted it to be a surprise, kinda like I forgot. Not only was the basket very purple and beautiful but my MIL was crying because I was the only one (not even her 4 kids) got her something… And they even delivered her basket in less than 2 hours!!! Thank you Wes Flowers! You made her day: D

I feel so bad after reading the other reviews, they’ll definitely be considered next time I need a florist.
However, my brother ordered me flowers thru. FTD for Mothers Day, and it sent the order to Wes. They delivered exactly what my bro ordered and delivered it on Sunday. They still look good a little over a week later.