Alphagraphics

I’m a Graphic Designer and this is one of the best printers I have ever worked it, if not THE best. Not only are they friendly and incredibly professional, they do high-​quality work with amazing turn-​around speed. I had been searching for months for a printer to print our business cards on a specific stock of paper. I visited 5 – 6 printers in the Valley and contacted several online. Each printer could not offer me very much in the way of paper choices, and many were downright crabby to me for even asking! When I talked to Jeared from Alphagraphics I was pleasantly surprised. He was so amazingly helpful! And, best news yet, they have TONS of paper choices! My request was totally normal to them and they were happy to help. They even offer hard proofs (something that the other printers acted like I was NUTS for even asking!) which is something that to me, is essential when designing.
Flash forward to 3 months after I got the awesome-​looking, high-​quality business cards. I today unfortunately discovered a typo. I emailed Jeared and he replied almost immediately and was willing to help me fix the situation ASAP! I will have my new cards in less than 24 hours. Amazing!!!
I plan on using this location of Alphagraphics for all of our business printing needs as well as any future personal projects (even though I live in N. Phoenix! it’s WELL worth the drive).

A long time ago, in college, I lived with a guy who used to preach: Always give 110% at your job. The guys who own the shop must have heard my roommate because nothing they do is less than 110%. Well done and keep up the great service!!!

Scottsdale Aquatic Club has utilized AlphaGraphics for multiple projects and each time we come away thoroughly impressed with the AlphaGraphic team’s ability to produce a first rate product while consistantly expressing concern for our satisfaction. Highly recommended.

I needed something quite simple. They charged me $ 3.12 for a single color print. The shop looked very nice and they may do very well on commercial projects. But $ 3 for a single print is too much.

I’ve used this location since 2012 AD. They produce my Christmas cards and have handled my other special mail needs. I’ve also had them do some custom design & print work — they are fantastic!!!
Michael Sinkula has been the Account Executive that has helped me from the start. Mr. Sinkula is a terrific project manager and always gets me the best pricing and product!!!
This location has a large format scanner if you have posters or large photos you want to scan/​digitize. The mail services here are terrific as well. The design services I’ve purchased are first-​rate!
I will continue to use this location for my personal & business needs for as long as I’m in Arizona!
A solid 5 stars!!!

So let me start off saying that this review is 100% about an employee, one who in my opinion, is just amazing. I am a believer in letting people know when they have done an amazing job, and this guy did. His name is Jimmy, and I believe he is the customer service manager. I had an issue with one of my purchases (an issue that was definitely my mistake) and he was SO great about it. Like I said, it really was not a giant deal and I am aware he was doing his job, but he was so great to me, went above and beyond to help me out, and called me as soon as he got an update. Not too many employees will go to that length to keep a random customer happy (one who wasn’t in the least bit unhappy to begin with) and do it with a smile. I told Jimmy that he deserved a raise, and I sure hope his management recognizes him for his excellent work. Thank you again, Jimmy. Simple kindness goes a long way in my book.

My rep takes the time to discuss projects I have and offers her insight to help me meet project goals within budget and deadline, something my previous printer did not do very well with me. I trust the quality I am getting and feel like she is a partner in my business.

I’ve used them and never have had a problem.
Only odd thing that I’ve noticed in the probably 10 times I’ve been there is there’s never been a woman working there. At their busiest I’ve seen upwards of 11 men all behind the counters working at the same time but never a woman.

Had an issue with one of my holiday window clings and they immediately replaced it no questions asked i really appreciated that and have had nothing but great service from them otherwise.

Got some flyers done here recently. The same day I requested them, someone didn’t call me until the event I needed the flyers for was already starting, but to be honest it was a late order. However, I expected them the next day as the invoice said they’d be ready by 5pm the next day, which was right before our other major event (at 6:30) and the flyers could still be used.
I got there the second day after talking to Chase about them being done that day. It was 6:10pm and they still didn’t have them printed, and couldn’t even find the order for 10 minutes. I waited because they said it’d be 10 – 15 minutes to print them once they found the order. It was 6:50 before they were done, keep in mind they close at 7. They botched the order and did our separate flyers back-​to-​back. I told them that this wasn’t going to work but I needed to go because my event stared at 6:30 and I needed to be there. They didn’t give me the flyers they did double-​sided on accident so I went to the event without anything.
I sent a rambling email the next day. The best they could do was 35% off already overpriced flyers (they charged $ 35 to stretch a picture, I could have done that for them for free) that we really didn’t need anymore.
Despite the fact that the flyers actually look good, it was too little too late. Not going back for their business.
DOWNGRADE TO 1 STAR FROM 2 STARS: We realized they used an old version of our flyer (we sent one for an original quote, and another that was updated later) and therefore the information was inaccurate. I would not recommend them to anyone and I can’t believe we paid $ 120 for 100 inaccurate, untimely flyers.

Excellent service. Quality work. Leading technology. And they care about the world we live in. Seriously, does it get any better?

Mike Sparaco at the Tempe location has been our contact for many years. His team is quick, accurate and professional. I highly recommend them for your printing needs.

Got some business cards here. Fast and accurate. Good quality. Employees were very helpful. Would use again.

Okay, so they sell out of class packets, fine. But then they send an email informing you that the packet you ordered is ready and to pick it up at the express will call station which is reportedly open Saturdays. It is not. Super unhelpful, especially when you can’t even leave a message and are instead faced with an unending loop of ringing followed by a request to leave a detailed message which is followed not by a beep but another round of ringing followed by the same message… ridiculous.

Been working with the Tempe location for a few years now and they continue to over –deliver on our demanding orders! Thank you very much.

Really? I needed to scan my paper into my flashdrivie and the dude who works there told me that if I did it by myself it’d be 2 $ but if i wanted him to do it, it’d be 10 $. Rip off much?

I have been using Alphagraphics services in Tempe, AZ for the last 4 years and find that they, especially Michael Cash’s customer support, exceed my expectations each and every visit.
They help me with publishing our university’s retirees newsletter 3 times a year and, since the beginning, have gently guided me through the whole process. I had never published anything before and Mike is very knowledgeable about the process, very patient too, and has made this whole experience bearable for me.
Thanks and keep up the good work Alphagraphics and Michael Cash!

MIchael Sinkula at Alphagraphics does a fabulous job — he is pro-​active, personable and professional and has consistently exceeded my expectations in terms of delivering high-​quality products on very short notice. Plus they literally deliver, so I don’t have to leave my office at all and can handle everything via email and the occasional phone call. I look forward to doing business with them again.

I didn’t know I could get so excited about a print shop. Reminds of when I was surprised by the enthusiasm at Lighting Unlimited (
). I mean really how exciting can the printing business be?
«Alright ma’am, we will have your 50 Eric Estrada posters ready at 5:00pm.» «No I’m sorry we don’t carry I Heart Joe Arpaio stickers.» And «Yes, you can have the empty boxes outside for moving.»
Well, I’m not sure if it’s exciting, but I can tell you Mike and the gang at Alpha Graphics are top drawer!
I’m in constant need of printed materials from biz cards and menus to posters and marketing inserts. These folks have it all. And. They. Deliver. Yep. Deliver. Gotta love that! And with that Alpha Graphics smile and professionalism. And the prices are competitive!
Now. If I could just get them to deliver me a pizza next time too! Printed material and pizza… and…maybe light bulbs.

Sorry, this one’s a bit harsh for me!
To sum it up. one (just one) 8.5×14 text print cost me $ 30 bucks!
Since our office is practically next door, we keep going back to save travel time in tight pinches. Sorry Alphagraphics, I think it’s time for us to split up.
Print quality: Unpredictable. When I’m paying $ 30 bucks for a sheet of paper, it better be executed well. Use of «more-​efficient» equipment equals smeary images and inaccurate color.
Time to completion: Very good. Always on-​track with delivery estimate.
Customer service: Poor. Staff is unfamiliar with print industry demands. When calling, expect to be passed from person to person trying to find someone with decent work experience to talk shop. (Yes, I know it’s a «copy shop», but at these prices you’d better know your stuff)
Personality: Generally friendly young staff.
Pricing: Insane. Working in the industry, I know these prices are ridiculous. If I felt I was working with professionals with professional equipment, I would absolutely pay for excellent service. Sadly, I’ll have to look elsewhere.
I’ve sent dozens of jobs with a variety of specs through these folks. Each experience has been with the quality of collateral.