ASU Bookstore

The staff is mostly college students that are extremely savvy with the computer checkout and return registers. I had two returns and had to wait about 5 minutes before they could find someone that knew how to do a return. The good thing was they were have a 25% off sale and I was just exchanged two shirts for different sizes so I got extra cash back! The book store is owned by efollet which is okay I guess. The clothes are reasonably priced and the books are expensive like any college bookstore. They do have a good selection of apparel and hats. It is a good place to start if you are looking for official ASU gear.

I always buy my textbooks at the ASU bookstore. I have always been greeted with big smiles when I walk in and there are plenty of employees that are more than happy to walk around with you to help navigate the maze and find what you are looking for, double check the ISBN numbers, etc. I also appreciate that at the checkout they are really diligent about offering the option to rent certain books (only some can be rented rather than bought), you can save a lot by renting books, just bring them back at the end of the semester.
I have also ordered items online before from the ASU bookstore and had them shipped to family across the country and found the process to be easy and everything arrived quickly and packaged nicely.

Horribly over priced, awful service. They locked my account for a book I allegedly didn’t return YEARS ago. They refused me service, and my money for something I had no idea about– and offered no other option for me to check out text books. I ended up renting ALL three books for a combined price that totaled under $ 30 dollars, elsewhere-​so it’s their loss!
In the past, service has been terrible as well. When I tried to return a book I didn’t need– their «no questions asked during the first week» return policy, mysteriously vanished and turned into a game of 20 questions before my return was processed.
Generally, I will never buy anything from them, not even a keychain. I will actively encourage my friends and colleagues to shop at local student stores where there are better prices, and better attitudes.

I really hate using the ASU bookstore! The have all these employees and everything is still crazy, hectic, and unorganized. To start, a bunch of classes have custom books that can only be found at the bookstore and of course, are extremely expensive! I ordered a book online and received an email saying it’s ready for pick up. I waited 30 minutes for them to find the book after I gave them my order number. Countless people had come and gone by the time I actually got my book. They made the process that is supposed to make the buy/​pickup of the books easier and made it such a hassle.

The organization & help of the staff is great. It’s a well oiled machine. Two thumbs up.

I’ve always had a positive and friendly experience here! I’ve bought or rented 90% of my text books here. Yes, they tend to be expensive, but college is expensive. It is what it is. Whenever I’ve returned my rented books I’ve had no problem and I’ve sold back every bought text book no problem. They even bought a book I purchased from another text book store because they carried the same one, I received about $ 5 but hey! The apparel can get pricey but they typically have a sale shirt ($ 10) or sweats here and there if you’re on a budget. I’ve never bought electronics. They also have a Starbucks which is convenient for overtired, overworked college kids! There’s always someone to help me find a book if I’m lost in the sea of texts. Minus one star for prices. Nice place!

Very unhappy with how I was treated at the Tempe Campus bookstore. Bought a USB to mini-​USB cord there two days ago. There was no sticker or anything on the packaging that said the product was non refundable. Well the cord sucks. Sometimes isn’t even recognized by my iPod and when it does it recharges at such an incredibly slow rate it’s laughable. So I take it back into the store and ask for a refund.
I’m told they don’t accept returns on these items. I ask where is that in writing, and the employee runs off to the electronic section of the store to go look at the product and talk to another employee. Later they both go in the back room. Then he comes back to me, points to the section of my receipt that says «Other restrictions may apply» and tells me that there were stickers on the packaging that said «No refunds». I reply «Really, can I go look?» and he’s just quiet.
Well his buddy is over in the electronics section putting the stickers on right at that minute!
I can understand a stores need to resell an item if it’s returned, but don’t lie to me that there was a no refunds sticker on the packaging when there clearly wasn’t. Extremely unhappy at ASU and their bookstore personal.
Manager offered to give me another cord, but would not give me my cash back. That makes NO SENSE. You’re still out of the money either way!
Not coming back.

Get all you need for the school right here. Weather its a shirt, books or other items. They have it all.

Went into the Downtown Campus bookstore today, and I was appalled at the lack of respect I received from not only an employee but the manager as well. I went in to return a book, and the receipt was with my mom in California. It was a cheap book, so not a big deal if it wasn’t possible. The manager was incredibly rude and felt the need to yell the bookstore policy to me in front of everyone in the store. In fact, the older lady in front of me was able to return her book without a receipt and nothing was said – I watched this happen, so I assumed not having a receipt wasn’t a big deal. I usually spend about $ 800 here each semester, but I will now be taking my money elsewhere where I am treated with more respect.

Great spot to grab Sun Devil gear and supplies while on campus. Books and school supplies tend to be expensive here, so if you have time and transportation I would suggest going elsewhere. The Sun Devil gear is priced about right. You can get less expensive clothing at other local stores, but the quality may not be the same.
I noticed that Unilocal said that it was closed on Sundays, but they are normally open.
During the Fall/​Spring semester… hours are:
Mon 8:00am — 6:30pm
Tue 8:00am — 6:30pm
Wed 8:00am — 6:30pm
Thu 8:00am — 6:30pm
Fri 8:00am — 5:00pm
Sat 11:00am — 4:00pm
Sun 11:00am — 4:00pm