Beverly Hills Hand Car Wash

Definitely overpriced. Customer service is pretty terrible. Didn’t clean my car throughly, especially for a $ 40 wash and wax. Won’t consider them ever again, I’ll definitely just go somewhere else.

I have been coming to BHHW for about two years now.
I normally get my truck deep clean washed every month or so, and the detailing that I pay for has progressively gotten a little worse.
For paying $ 45 for my truck to be cleaned, I don’t expect it to be immaculately cleaned, but I do expect for the surfaces to be cleaned, my windows to be washed and my floors and seats to be vacuumed.
This last time I took my truck there, it was clean; enough. It looked clean from the outside, but with further inspection, there was lots of streaks, and residue on my unclean windows. On the inside, my floors and seats weren’t vacuumed well, my cup holders and door handles were dirty, my center console was completely dirty, and there was a lot of dust on the inside.
Overall not really happy at all.
I probably won’t go back again after this time.

I agree with the previous bad reviews. First off this place is overpriced badly and the service is not up to standard. This place is a nightmare — they threw away items out of my car and then did not even address that issue when I tried to talk to a manager. I would never trust this place again especially if you care about your car or belongings. You are better off supporting a place that takes customer service seriously.

DON“T COME HERE!
i came her to have my car washed, the service people were great, very friendly. However, when i was telling the owner what i wanted done he offered me some services for free so i agreed. When the bill came it was 360 dollars for a wax/​restore and tire care. the restore and tire care i was told would be free. I ask them to stop and they said it was to late they had already started. I payed the 360 because i am an honest person and feel i should pay for what i receive. I was mugged and i will never return here, the owner did not even speak to me and seemed to disappear when all this started. When i got in my car the inside was still a little dirty the doors were not even whipped down. I am extremely disappointed with my overall experience here and the fact that i was tricked into paying so much. you think before a service is performed they would mention it is going to cost over 300 dollars. please do not get your car washed or detailed here.
I would like to be contacted by the owner and at least be apologized to or have a small portion of my money refunded.
I think i’ll just wash my own car for the next few years to make up for all the money i just lost.
Pedro

I have been coming to this hand wash store for years, they have best hand wash service in the valley！There detail service is very nice too!

My Fiancé and I won’t go anywhere else. They’ve done a great job. Very well done every single time.

Got suckered into an $ 80 car wash when I initially just went there for a wax. He told me I needed a leather treatment and tire rim treatment and they left so much grease on my rims! Left water spots all over the car and barely did the inside of my car. Go somewhere else!!!

I’ve been coming here for years and have been through a management change at least once. Current owners have been here for a while and I haven’t had any problems with service for a while. I normally get the middle of the road wash and it does the trick for me. Definitely feel like I get my money’s worth. It can get busy at times and in the summer the indoor seating is limited, but if your looking for a good hand wash this place it’s definitely worth a try.

So far I’ve come here twice, and it’s been great. The service is very cordial. I drive a hearse, which falls under the limo price, but I believe it’s worth it here. The crew had a better attention to detail that others I’ve been to. I strongly recommend them.

Suggest another car wash… Manager asked for my#… Workers hit my car with hose and owner said it was there before!!! I saw the whole thing… Better car places in the valley!!!

This is my second time here. I like the way they team up on my car if they have extra hands available and get it done fast. And they do a good job. I just got my car painted so I don’t want the high pressure hoses used on it. They gladly accommodate by using the regular hose. They offered to bundle and save me money when I asked for a detail on the inside.

The place is a complete scam. I just moved out to the area and was looking for a good detail place. They ended up charging me $ 290 for a complete package. They did a good job cleaning the carpets that is about it. The wrest of the car was wiped down and with armorol that left a sticky residue. They placed some chemical on my steering where that made the buttons peal. When I asked them about it they told me I should not have asked them to detail clean the wheel … The outside is horrible did nothing but give it a basic car wash any self service pace could do. Said they would buff out the scratches, did not happen

HORRIBLE, HORRIBLE, HORRIBLE service! Regret not having read Unilocal reviews prior to going. Car was half a** washed. When confronted about not being satisfied with the service, the owner, who by the way is rude/​irate/​combative, spent 10+ minutes trying to argue with me about why my car was still dirty, and that it wasn’t his fault… vs trying to rectify the problem with a «re-​wash» or free wash for another date. I will never recommend this place to anyone. How are they still in business? Please take a class in customer service!!!

Just got the «diamond» treatment and the car was ready in just a few minutes. The staff were all cordial and car looks great. No complaints.

I have been to this car wash a few times now and am extremely disappointed at how this last experience went. I talk with the attendant for 10 minutes and finally get talked into the fancy wax job ($ 130). After waiting an hour n a half I decide to walk over to the car to do a little inspection before they were finished to point out the missed areas. Unfortunate enough I find a softball sized swirl scratch etched into my paint job right on the front end giving my car a perfect nose job (hard to miss). I call the seemed to be owner (Asian guy) over and after 30 minutes of «talking» with him I got no more than «that didnt happen here» and «we don’t put scratches in. We buff scratches out». No ownership to this incident was taken and my respect for this establishment is entirely lost. This is a clear indication of how business there is run and if you decide to take your car don’t expect it them to treat with care or take any liability for their negligence. NEVER going back

Jay is the best! I love this place and have been coming here for years. You don’t have to worry about anything being ripped off like Danny’s family. Best car wash in town!!!

I did not experience any of the customer service nightmares the other reviewers apparently did. I was told that I could not use my $ 10 off with Unilocal check-​in offer because the greeter had already given me a discount… which technically was true so I’ll give them that one. I drive a Mini Cooper and on the rare occasions I do get the top of the line wash with the hand wax I don’t think its fair that I pay full price because my car is like half the size of most other people’s. ;0)
They did a great job on my car so I will probably give them another try if I was in the area but overall this is not my favorite car wash since there is no real waiting area other than outside. They are right on a busy street and there is very little shade.

Wow, this place has quite a few bad reviews! I’ve been to this location a few times and I have always been pleased with the outcome. They provide a discount to ASU students, so that’s always a plus! Also, I have a truck, but they charge me for a standard size car. The first time I went, I was a little confused about all the packages, but the owner explained each of them to me and suggested which package was best for me based on what I told him I wanted done. I thought this was great customer service. My most recent visit, I purchased one of their frequent wash cards, which provides 10 washes and 2 waxes. It is a really big savings for those who cannot stand to have a dirty car.
I have recommended this place to a couple friends, who have also had good experiences. I’d much rather support this Mom & Pop car wash over Danny’s!

RIP OFF. SCAM. CR*P! I paid $ 300 for what was promised to be an absolute top to bottom detail. Here’s what I got: a glorified car wash. There was still dirt in the corners, the armor-​all stuff was sprayed on the instrument panel, there was debris around the edges of the side-​view-​mirrors, and nothing bore the evidence a genuine detail. I even told the owner how much sentimentality I had toward this car, that I was expecting it to *shine*. The jackass barely looked at me again once he got my money.
DON’T BE A SUCKER. DON’T FALL FOR THE LIES. I’m kicking myself for not researching better and being more careful with the businesses with whom I entrust my money. NEVER AGAIN! I will trust no one. Learn from my experience and DO NOT GIVE THIS GUY ONE RED CENT!!!

I get my Corvette washed here regularly and I would never trust my car to any other place. I know a lot of my other friends with vettes do the same. They pay attention to all the small details as I would if I washed my car myself. After going here about once a 1.5 weeks I can attest to the fact that their details are second to none. The detail guy actually takes A LOT of pride in his work. One of the best parts is that they have never tried to upsell me on anything. They do an honest service, and a damn good job at it. HIGHLY RECOMMEND!