Desert Rat Truck Centers

Went in seeking some spare gas tanks and water tanks. They acted as if they were too good to help out. Asked about suspension and lifts, I was ready to buy. They just recommended I go online and find another place.

I did a lot of research on lifting my 2014 Jeep Wrangler JK. I settled on Teraflex kit. Picked out my wheels and tires, shocks and all the options I wanted and started shopping for a place to have it done. I started calling around and found Desert Rat. I thought I was talking with one of the Phoenix locations but as it turned out I was working with Brett at the Tempe location. Brett was very helpful and gave me a lot of great advice. Living in Goodyear it couldn’t have been further from me without going to Tucson but I went ahead and made the drive out to Tempe because I liked working with Brett. I am very glad I did. They did a great job and the only oversight they made was resolved without any hassle and they made sure I was happy. I cant recommend Desert Rat in Tempe enough and really enjoyed working with Brett.

Had a leveling kit installed. Wanted a 3 inch kit installed and the guy at the front desk insisted the 3 inch kit was too much and a 2 inch would make the truck level. I took his advice as he stated they have installed a lot of these and know the two inch will level the truck. Took this location all day to install the kit and once I arrived the truck was parked out front of the store and the truck still drooped down in the front end. Told the guy at the front desk about it and he acknowledged that it still was not level but couldn’t offer to replace the unit or do anything about it. Do not trust the front desk guys. Do you research prior to purchasing and getting anything installed at this location. I did my researched but then let them talk me into changing.

DO NOT GO TO THIS PLACE! You’ll waste your time, I called them after I bought products here and I wanted installation on my leveling kit, they gave me a price, knowing what my vehicle was, and when I drove completely out of my way to come here they randomly doubled their price saying my vehicle was harder. They knew what vehicle I had when I talked to them on the phone and for that They have no excuse except they are pieces of crap for this, screw you guys.

These guys are the «BEST»! I had an issue with the first installment of my Roof Rack, but I brought it to Tim and his crew and boy did they ever take care of me. :) :) They went so above and beyond what they needed to to make sure everything was in order and better than perfect. My Jeep is looking sharp. Truly amazing service and people. I LOVE these guys! :)

I called on Monday morning and told them what nerf bars I was looking for. I was told they could have it later in the afternoon. I wasn’t able to schedule until today due to work schedule. I was quoted a price on the phone and made an appt. walked in today and was out the door in half an hour. Staff was friendly and professional. Very happy with the nerf bars and the look it gave my new truck.

I purchased a used Nissan Pathfinder and began to have some problems with the way it drove very early on. I bought the vehicle because it was already lifted and I liked the look. I did some research to find out where to take it and Desert Rat was highly recommended, so I gave them a try and man am I glad I did. I dealt with Brett and Tim at the Tempe location and not only were they familiar with the model vehicle, but they new exactly what had been improperly installed on the lift causing the handling problem, they even performed a four wheel alignment in house! In no time at all I was on the road with a vehicle that drove as good as it looked. I would recommend these guys to anyone for experienced and friendly service. Great job!

Stay away. Had them put a budget boost on my New Jeep Wrangler, day after i started having «death wobble». Darwin coaxed me into buying a new steering stabilizer to «fix» the problem. SS only masks the wobble from the driver until it’s severe. Went back in to purchase a new HD trac-​bar, again Darwin told me that’s not the issue and up-​sold me Into an AEV lift because he «guaranteed» it would fix the death wobble. Within two days I was still having wobbles. I finally went in and bought the Trac-​bar I originally had intended to get before Darwin led me $ 2500 down a rabbit hole. Sure enough trac-​bar significantly reduced the frequency of my wobbles, but hasn’t fully eliminated them. Darwin and his staff have been nothing but condescending when I’ve come in with my issues. I wouldn’t spend another dime with these guys.

Needed a new exhaust for the War Machine, so I went in and saw Darwin and the rest of the fun bunch over at Desert Rat.
For $ 400 they got me sorted, installed and back on the road. Best of all, they got me back on the road before noon even though I was over 2 hours late to get the truck dropped off.
Great prices, they know what they’re doing, and they’re easy to deal with. I need to get the suspension serviced soon, so I know where I am going to go back to.
Thanks guys!

No joke, the absolute best if you have a modified off-​road truck.
I have a mildly modified Toyota Tacoma and they have been my go-​to shop since day one.
I’ve had some repair work done at the dealership since I’m still under warranty, but even then I’ve had to bring it to Desert Rat to really get things sorted out. The level of expertise and attention to detail surpasses any other shop that I’ve been to in the Valley.
Most of the guys have owned and still own Toyotas so you know they are experts in that category.
Most recent experience involved a knocking noise that couldn’t be resolved. I’ve been running around the Valley having the truck looked at by several shops to no avail. Desert Rat figured out the problem within 10 minutes and fixed it in 5. It was so simple they didn’t even charge me. THAT is beyond good customer service.
I cannot recommend them highly enough. Ask for Chris or Brett.