Jimmy John’s

It’s a Jimmy John’s just like every other one, fast service, friendly staff, and clean facilities. This one is in an odd location though, it’s in a busy ass mall with a dozen other restaurants, parking is tight, forget about whipping in and whipping out. Also, damn have their prices gotten high, $ 9.18 for a regular size sandwich and a regular size soda, I’m going to have to find a lower priced local option since I prefer patronizing local businesses.
Three stars… Good food, difficult location and high prices.

The staff here should ALL BE FIRED! They acted like they were inconvenienced by my presence as a customer. I’ve NEVER, EVER felt so poorly treated in my life! This location needs to be shut down… I’d hate for someone to judge the whole chain based on this horrible store!

Yes these guys are the awesomest shit ever. They gave my friend expert relationship advise as well as all having awesome hair. Specifically I’m talking about the overnight crew. They are awesome and the bread is the bomb. I can’t say enough good shit about them. Yes.

Make sure to watch them make your sandwich. they put tomatoes on my sub 2 different times when i asked for none. Besides that, the delivery bikers/​drivers are nice, and the subs are made quick if you walk in. sometimes too quick…

I NEVER post reviews like this but this location is HORRIBLE. SOOOOOO disappointing. RUDE management, completely incompetent staff (in person, delivery and management) and no regard for customer service.
LONG STORY SHORT — I used to order from here regularly. Called to order a mid-​day bite and was then told by someone that they’re no longer able to deliver to my house because the last 2 drivers had difficulty finding my place. I’m within their radius… a regular customer… but a pair stoned teenage drivers can’t find my friggin house so it MY fault!!! How TF can you be a delivery driver and have difficulty finding places??! I mean come on… you have GOOGLE MAPS IN YOUR F’IN POCKET!!! You literally have a computer IN YOUR HAND and can’t find my place but I’M the one in the wrong? Ok.
Got on the phone with someone who is purportedly a manager — who sounded like Mr. Cheezle from Grandma’s Boy — saying he needed his drivers to have a good vibe while they’re out delivering. AND trying to find my place caused them stress and his drivers logged complaints with him… dude, I live in a condo in East Tempe. WTF?!
I’ll eat JJ’s again, but not from this location. DONE!

I’m only 5 minutes away from this place yet they took over 20 minutes to deliver. I’ve never had that experience when ordering from another location.

I’ve eaten from this location and others a few times and this sandwich reminds me of why it’s been such a long time since I’ve eaten here. The only bread option is white and there’s only provolone cheese. The only flavour on my sandwich (Vito) came from the hot peppers. The steps they take to deliver are above and beyond, but this doesn’t make-​up for the lack of taste.

They bring us samples often and I always love them, so I decided to order today. ordered a veggie sandwich with alfalfa sprouts on it and it came about 20 min later. They asked me if I wanted it cut in half. .yes please. Open the sandwich. .no sprouts, not cut in half, I couldn’t even find the avocado at first but eventually did. Not enough to be able to taste it. So I called and the manager said they’ll send me another sandwich but to make sure I return the one they messed up. So. …I’m supposed to spend my entire 30 minute lunch waiting for a seconds sandwich and you want the messed up one bank so you can throw it away? I even had to go get the menu and read it to him the description. He said it must be an old menu. I guess it wouldn’t be so bad but it was trashy to all for the other sandwich back or not offer a credit instead knowing I only had 30 minutes for lunch. I won’t order again. I don’t know if he thought I was lying or is just short on sandwiches, but I don’t have time for this

Shouldn’t take 15 minutes to get a sub here when no one else is in line at the store. Employees were unfamiliar with how to make the sandwiches.

No. No no no. NO NO. NO. NO.
I love JJ’s sandwiches. I’ll give the god forsaken sandwiches 4 stars if I could. I’ve been to every JJ’s in town, they are spread on the Phoenix map like the plague after all.
The service at JJ’s is the worst thing I have ever seen next to Mcdonalds. For a sandwich place that pays their employees better than minimum wage, this is the most disappointing service and I am NEVER let down by it. I go in to JJ expecting the worst kind of service, and I receive exactly that. This location is one of the worst.
I’ve been here maybe 4 – 5 times, I love the sandwiches but I just absolutely dread going into this location if it wasn’t for the convenience. Scratch that, I actually hate all JJ’s. This is a long overdue rant.
On New years, after I got off work I decided to get a sandwich. The workers were too tired or something? To even notice me or get off the table to take my order. When they did, he looked annoyed, tired, and looked like he was hating his life. Look son, I just got off from an 8hour shift too. It’s almost 11pm and I just want a good sandwich and good service, is that too much to ask? I ask the worker if he could leave the bread in, and he takes the bread that he had in his hand (with the bread out) and tosses it with the most hateful expression I could imagine and grabs a new one. Sorry I don’t want some bread sitting out with the bread off of it. He throws the sandwich together and I sit in the dining area to eat, the workers look even MORE equally annoyed because it probably is in their company policy that they are not allowed to sit while a customer is eating in the restaurant. I ask for napkins, he looks at me like I have inconvenienced him. I ask for a cup of water, he looks like I just asked him to climb mt. Everest for him. THIS WASN’T SOME REGULAR EMPLOYEE. This looked like some kind of lead, the manager, or SOMEONE important. Screw this.
Two months later, I decided to go back because it’s just simply a convenient place. Again, I love the sandwiches, it’s just the service that sucks. I ask for the vito, and before I even finish saying it, the girl starts making it. I understand that you guys are FAST but let me finish saying «extra — » before you start grabbing the bread and slathering mayo all over it. Before I even finished the transaction, the girl gives me the sandwich. I didn’t even have time to tell her add extra oil. not even extra cheese. I couldn’t just open up the sandwich and tell her to pour oil all over it on the counter. What the hell.
A month later, I come back. Maybe it’ll be a better experience this time, I think to my self. It’s not.
I grab my waterbottle and I put it under the drink refill machine to get some ice and water. The worker immediately YELLS at me to STOP. I jump in surprise, and I look at him with confusion. This guy doesn’t even tell me to stop refilling nicely, he just yells at me with the rudest language like I just stole his grandmother’s money. He tells me that it’s unsanitary and that I’m not allowed to refill my drink with my waterbottle here.
Look guy, I work as a cook. I understand sanitary regulations and this is the first place I have ever heard of this. I UNDERSTAND for waterbottles that are extra elongated with small mouth openings that t will make a mess and it probably is unsanitary, but my water bottle was A LARGE OPENING SMALL CAMELBACK waterbottle that fit the refill machine PERFECTLY, and was a tiny 16oz thing that took up maybe half the space as a large JJ’s cup. If I were drinking out of the stupid machine with my mouth and salivating all over it, you could yell at me all you want. If I was using the machine to take a bird bath in the store, you can also yell at me, that’s fine.
HOWEVER, even if what I’m doing is against the rules (there was no sign or anything), it gives you NO right to yell at a customer who paid over $ 20 for a sandwich. If he used polite language, then I would understand. If he approached me saying «Ma’am, you can’t use this with the waterbottle» I would understand. Not, «STOP, YOU CAN’T DO THAT». Like I’m some 5 year old deaf child. Screw this.
I have tons more stories from other JJ’s as well.
This review is catered to this store specifically, but other JJ”s services are not worth it. I wouldn’t touch the store service with a 10ft pole. I don’t know how they get away with making such wonderful sandwiches and having such TERRIBLE service.

Last week I visited this location for the first time and I was very pleased with my experience. Extremely fast service; I was in and out in about 5 minutes. The staff were very friendly. As usual for JJ, the sandwiches were delicious! I will absolutely go back to this location when I am in the area.

I’ve been to some lousy chain restaurants but this place is in a league of its own when it comes to service. I ordered a turkey sandwich and asked to have mustard put on it. They forgot to put mustard on it and I was told they dont put mustard on the sandwiches and was handed three packets of mustard. This place also won’t give you napkins unless you ask.

I moved back to Phoenix less than a year ago, and in the 5 years I was gone Jimmy John’s seemed to sprout up everywhere. I never tried it when I came back to visit, and when I moved back it took me awhile to finally stop in one. Well, I’ve now been to this location a few times and I like it.
Honestly, when I first stopped in I wasn’t all that impressed. Not by the taste of the subs themselves, but I didn’t realize the menu here is pretty limited. There really isn’t all that much to choose from. The toppings are pretty limited, and they ONLY have provolone cheese & white bread. That being said if you’re gonna have limited options do it well, and Jimmy John’s does. I would normally never order a sandwich on a white bread roll, but the ones here always taste soft & fresh. The sandwiches are also cheap, and the service is fast (like, REALLY fast). I’m not kidding when I say your order is ready almost immediately after you finish giving it.

Havent ran into a bad Jimmy Johns yet!!! Love love love it!

No more sprouts for the veggie subs, no substitutions or extra veggies in place of sprouts. :o (
Still yummy and fast.

I’ll try to keep this short enough so that you can read my review in the time it takes them to make a sandwich…
Super friendly (expect every employee to greet you when you enter)
Super fast (so fast you’ll freak, as they say). In fact I parked behind one of the delivery vehicles and my first thought was that I was able to be attacked when I heard this dude sprinting from the store to his truck.
Super yummy — I get the vegetarian sandwich, no cucumber. It has a nice zesty avocado spread.
PS. Minus one star as the Phoenix-​area locations don’t serve any of their sandwiches with sprouts (contrary to the menu).

Delicious! Great sandwiches and you can buy their «day old bread» to make you own sandwich at home.
The really do have «freaky fast service». Really reasonable prices on their sandwiches.
Add hot peppers to any sub for an extra kick!

I love a good sub, and since I was here today, I stopped into Jimmy John’s to grab some lunch after a hard day of shopping, slacking off, sleeping and overall counter productivity.
I went with the #2 big john, and it was tasty as always. Service was great, food is awesome. The only downside to this place is that the inside is really not set up for dining in. It’s painfully small, with one tiny side counter that you can stand at to eat. There is seating outside, but if the weather is uncooperative, you are seriously out of luck. (like in July when its 115, or if it’s raining, you’d kind of be hosed.)
Because of the seating here, I would say plan on taking it out. I mean, if the weather is nice, and you can find a place to sit, (which normally is easy to do) then you are in luck. If it’s hot, or extremely crowded, then you would be stuck walking around Tempe Market place looking for place to sit down.
Will be back in the future, as its always nice to have something different every now and then. Prices are fair, service is great, and its a great place to grab a quick bite.

As many of my friends know, I love Sandwiches… especially Jimmy Johns. I stopped by this location and ordered a #9 Italian Club (Genoa Salami, Italian Capicola, Smoked Ham, Provolone Cheese, Lettuce, Tomato, Onion, Mayo, Italian Vinaigrette, $ 5.25) and added Hot Peppers, Vinegar Potato Chips ($ 1.39), and Soda ($.99).
Of course the Sandwich was made within 2 minutes of ordering… I don’t know how they can make a Sandwich so fast, but they do!
The Sandwich was excellent… the Bread rocked of course and the Hot Peppers makes it so much better.
While I was there, I looked at the menu and the JJ Gargantuan Sandwich piqued my interest… I will try that next time.
Return Factor — 100%

Very fast preparation. Ordered the sandwich and it was ready by the time I made it down the counter. Regular subs are $ 4.25 for about 6″. Loved the crushed ice in the soda machine. Right on the end of Tempe Marketplace next to D’Arcy McGee. The bread didn’t blow my skirt up; a little stiffer than subway, but fresh.
I ordered the #5: Vito. Basic Italian sub. Good choice. Few seating options might be the drawback. Room for 10; otherwise it’s carry out