LabCorp

Holy hell! This review directly corresponds with the attitude and attentiveness of the front desk. IF YOU ARE THAT UNHAPPY WITH LIFE AND YOUR JOB, DO EVERYONE A FAVOR AND QUIT! Not one person in the waiting room wants to hear your backlashed attitude and tone, let alone the confused and usually misguided seniors whom require your services. I have listened to this employee belittle and talk down to different customers for two hours now. I am not a customer here but my mother is required to get tests from this lab. I will be finding another lab after today and inquiring about a higher authority to deal with this. I hope this review helps steer people away from the emotion abuse and disrespect that spews from these employees mouths. I understand the process of setting up an appointment and being punctual when arriving, plus having all the required information. With that said though, there is no reason for your blatant disregard of decency or respect for others.

I feel safer and more clean in a medical marijuana dispensary then I did in this place. I waited here for almost 2 hours. They had one nurse working who didn’t seem too happy. When I was finally called, I was told to take a urine sample. When I went to put my urine in the little door, there was already someone else’s urine in there. There was barley enough room for 2 containers, and my container was touching the other which really grossed me out! Not to mention, the bathroom was dirty and smell of stale urine! The only good part about it was the fact that the nurse was quick and gentle with drawing blood, but didn’t speak a word to me. What has health care turned into in this country? I can’t believe we are forced to pay for services like this!

I went in on a Tuesday and was in and out in literally 20 minutes. The staff is professional and quick. No complaints here!

They said results would be ready in 24 hours and 4 days later as well as a scheduled Dr. appointment it’s still not ready. Called «customer service» and there is NO service. The rep just talked over me and kept saying it’s going to take longer. Never tried to come up with a solution, just wanted to pass it along to someone else. Very rude!!! I think I would rather pay to use someone out of network.

Not sure what the point is of wasting time setting up an appointment. Git here at 12 and it’s 1230 still not called and only 1 other person had an appointment before me. Yet everyone else got called ahead of me not good business and waste of time

Four people in the lobby in front of me when I walked in (which is nearly empty for this location) an hour and ten minutes later I’m still waiting. Would’ve been better off driving 30 minutes to any of the other locations I’ve been to, where you aren’t left in a dingy lobby for basically infinity even when they aren’t busy.

I read some bad reviews & all I can say is «the people that gave them a bad review are nuts». I went there 11/​6/​2015. Staff was very professional, I had a 8:15 appointment. When I got there, there were approx. 15 people waiting. Take a guess when I was called, 8:15 .At 8:18 I was walking out. The wafting area was very clean & roomy.
So don’t believe all these whiners.
If I had to be picky, they could have some GOLF Magizines.

This place is understaff and needs more seating in the lobby. Labcorp in general needs more weekend locations to accommodate the overflow from this location. Let’s add unfriendly check in staff to the mix and horrible parking. They may be swarmed with patients but they could help make the wait better by at least giving a little smile or something. Don’t even bother with an appointment like I did, your still waiting a good hour or two regardless. And if you’ve tasted like me right now, you’d be all irritated as it is.

Super long wait, chronically understaffed. Expect to spend at least an hour here. Also, do not come anywhere close to lunch time. Better yet, just don’t ever come here.

The wait is always over an hour, today they didn’t even have a sign in sheet available and it was packed tighter than ever before. I had to just leave.

I want to know what is the purpose of making appointments when you still have to wait for everyone else that is there that didn’t make an appointment. This is the BEST way to create bad relations with the public. I guess due to the fact we have to be here gives the company to right treat people rudely and disregard if we took the time to do as ask be the company. This is terrible. I feel for the elderly that this is really difficult for. DOESN’T MATTER IF YOU HAVE AN APPOINTMENT.

The lady in the front desk very rude seems like she don’t like her job and when your try to ask her questions she says sign in sit down very rude doesn’t bother helping you at all. Save your self the time and go somewhere else

You ever want to know what the rude old Hispanic mom-​type women are like? Come here on weekends. I have been here twice on Saturdays, and both times the same lady is rude, condesending

I walked in with three different orders of tests and the woman named Lee Ann you could see her huff as she told me this is going to take a while I just told her Well I have a2 o’clock appointment and its 2 o’clock now would it be better if I came back another time its still going to take a while even if you come back she says I told her I would wait then she actually told the guy taking my blood that I was giving her a hard time screw this bitch I send these people a lot of business but not anymore

Run to Sonora Quest! Totally unprofessional and rude desk personnel. Takes 20 minutes for her to do one person’s paperwork. Sherry is awful!

I for years used Sonora Quest due to insurance. I mad appointments and was «always» in and out. Top wait may have been 15 minutes in all the times I ever went. THEN my insurance changed as did my lab. Now I have to go to Labcorp. These people are not friendly and despite all the times I have had appointments I always have had a 25 – 45 minute wait. I suffer from Anxiety and severe pain — so this is not a good situation for me. It makes me angry. This facility looks low income and they treat people like low income. People with appointments are not given priority — so why have an appointment system? Today I went and only had to pick up some test that I do at home. I had to wait 25 minutes only for them to tell me they didn’t have the test. Then they told me where I could go to pick it up (20 miles away) — I get there and the gal said they never called her and they didn’t have that test. She called the next closest (another 15 miles away and no closer to home) Labcorp and they had talked to Tempe — the girl highlighted the wrong location. Even though she told me the crossroads of the wrong one. I have dealt with this gal in Tempe before and she is rude and they all seem so unorganized. Shouldn’t appointments take priority??? I am so stressed every time I have to go get Lab work. I will drive farther and try another one and hope they are better.

If your doc wants you to go to LabCorp politely ask for Sonora Quest instead. Totally unprofessional. The place also stinks of urine. They also totally do not honor their appointments.
My wife had an 11:00 AM appt for a fasting blood test. She arrived at 10:50 AM with paperwork ready. They got «around to her» by 3:30 PM. Even then everyone tried to get «in front» of her as a «walk in».
My wife was fasting since midnight per doctor’s orders… C’mon! My wife did get her blood drawn, and I took her for food afterwards. She almost fainted due to a lack of food. She spent the rest of the day sleeping because of a headache due to lack of food. Honor your appointments, or else do not make it available.
Also, have more locations open on the weekends (specifically Saturday).
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My wife’s comments were something to the nature, when you go for labwork to Sonora Quest on a Saturday morning in Mesa, you never had this kind of wait, and it never stunk of urine in the place!!! I would go in as a «walk in» with no appointment to Sonora Quest on a Saturday morning.
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If there was a wait to give a «negative» rank, I would give this place a negative 3 stars. Not even a zero or one.
I will like to let LabCorp know that my wife will have a conversation with her doctor to ask for a change next time to something not LabCorp. She is ready to deal with Sonora Quest, or the competition to LabCorp.
CLEAN UP YOUR ACT!!!

I have never had to wait very long and I go there all the time. They are very good.

Slow slow slow, why in the name of god is a express lane not used for people simply dropping something off or taking a drug test… worst management of customer time I have seen. If you are coming here pack a lunch!!!

LabCorp, you know, the place where you get blood drawn. This is the Tempe location, notable because it is open on Saturdays. On Saturdays, they open at 9am and EVERYONE wants to be first. Get there at 9:05 and the place will be packed.
The guy who took my blood was relaxed, friendly, and very good at what he was doing. If you don’t mind a wait sometimes, this is a good place to go if you need labwork done.