Landis Cyclery

Best shop ever. The crew here has an amazing staff. The service team is extremely knowledgeable and they always take good care of my wife and me. I could go on and on. I’ve always driven right past 4 – 5 other bike shops to take my bikes here for service. Amazing and very friendly people here.

Terrible staff at this location. They are not helpful and don’t have basic items in stock. «Oh our inventory gets updated at night, sorry». The Warner and rural location has been my favorite and are much more organized than this location. Caveat emptor!

Knowledge, friendly, helpful and honest. The only place I’ll go from now on for my bicycle needs!

They did this crazy thing where they walked up to me and tried to help me. I don’t know where they got this idea as no other bike shop really does that. Informed and helpful staff make this my favorite in Tempe if not all of Phoenix.

I took my bike in for service on some parts. Initially I was put off by the suggestion that I just replace the bike, but we pressed on. After a week, they called and told me the frame was damaged. It was permanently broken. They did not charge me despite ordering the parts. That showed some trustworthiness and I will return business because I know that the up sell is not indicative of any problem with service.

Landis Bike shop is flat out AWESOME!!! The staff (all stores) are so nice and knowledgeable! They’ve been around over 100 years-​must me doing something right!

Okay this is a long over due rating! I bought a bicycle from this shop earlier this year. Jen assisted me, she was super sweet and caring even when I flipped a very expensive bicycle. Wow, hydraulic brakes are amazing. Long story short, this shop is knowledgeable, professional and always ready to help a customer in need!

I had a bad experience here that has taken my business elsewhere. I brought my bike here for a flat tire and they repaired it just fine — a little pricey though. The tire went flat as I was driving it home in my back seat. Took it straight back to the shop to have them repair it again — tire went flat again before even riding the bike. I had Sonoran on Rural Rd fix it on the third try and it’s been great.

We’re considering a new bike for my wife and have been checking out area bike shops. Landis has a good selection of brands and the young gentleman that helped us was knowledgeable and patient with answering all our questions. He also helped answer my questions of upgrading components on my bike. Prices seemed in line with other shops.

I enjoyed my first experience here so I came back in 2013 to purchase a mountain bike for myself and my wife. same great service and I’ve since been back for random odds and ends. The staff is always helpful and anytime I have a bike maintenance issue, I’m able to bring it in and get it taken care of quickly. Love the service here and can’t say enough great things about Landis.

If you’re looking for quality products and good customer service, come here! I’m tired of those cheap bicycle shops in tempe so I’m glad to have found this one. Employees treat you kindly even if you’re just buying small maintenance things not like other bike shops that treat you like crap if you’re not buying a bike.

These guys know what they’re doing. My yellow Trek Marlin 5 acquired a broken spoke somehow while riding which then loosened all the other spokes, but Landis was able to fix everything and get the wheel true again. I think the knowledgable guy who worked on my rear wheel was named Phil. It’s nice to know that I have a good neighborhood bike shop. My brother was impressed with the service enough to say, «You know, that makes me want to buy a bike from them.» I’m sure he will.

I have been in this shop several times and always with such great service. Today I bought a new bike and again the service was awesome. Very knowledgeable and honest. Salesman didn’t try to upsell me. When I came to pick up the bike, the young men that helped me was absolutely friendly and great to deal with. He took the time to watch me ride, got my seat set, put new pedals on and got me set up with a great front and rear light set. I highly recommend this shop!

This place is amazing. First, let’s start with the obvious. This isn’t a big box store, so don’t expect big box prices, nor a $ 100 bike for you or your kids. This is a place to get serious bikes for all types who want high quality equipment and stellar customer service. There are some reviewers who haven’t had a good experience but I’m not sure how that could be. Here’s my story.
I went on last Friday night and met with Jim, the manager around 5pm. I told him what I wanted as a novice cyclist with my first bike. (I knew nothing going in, trust me.) We discussed how and where I wanted to ride and he agreed based on my wants a hybrid would be appropriate. Jim took plenty of time to discuss the differences in the bikes, how they worked, and 100 other questions I had, and some I didn’t. He patiently helped me out in the parking lot while I test drove a couple of bikes, and nearly wiped out on one with my hard braking. Over the course of the next 2 hours and 40 minutes, we covered EVERYTHING. He helped with accessories I needed, U-​locks, car carrier, helmets, etc. After all that, he proceeded to do the same with my almost 14 year old son by fitting him out right as well. He was patient enough to address every need, even though the store closed at 7pm and we didn’t leave until almost 7:40pm! We noticed at the last minute one of the bikes was missing the reflectors, so he quickly ran back in and grabbed the ones we needed and installed, after he took the time to install my bike rack I just purchased on the my car, and help mount the bikes. Awesome.
I came back in on Sunday and spent an hour with Jory. We discussed options for my wife’s new bike, as well as many additional questions about my own new bike, shifting, etc. We covered flat repairs, and other things not discussed the prior night. Even though we didn’t make a purchase, they still spent quality time with us knowing we would be back again for sure. I just love the time, attention, and sincerity we received from Jim and Jory and will highly recommend them to all. It’s great to find knowledgeable people who care so much — something you would NEVER get at a big box. Definitely worth the extra money. Thanks so much Landis for putting us on the road!

Newly addicted to cycling, I bought a couple of vintage Italian and Japanese road bikes that I wanted to restore and convert to single speed. I had gone to the 3 popular east valley bike shops to look around for parts and to get some work done. Not being super familiar with the difference in European/​Japanese/​American thread pitch parts interchange, these guys were very knowledgeable and were very willing to help out. I had them convert a wheel I had to single speed and also replace a tube on one of my tires on two separate occasions. Both times I had friendly and knowledgeable service. I was able to watch them work and get tips on other things I needed done. Their labor rate was less then anyone else and they did the work while I waited. Top notch service and price!!! I like supporting local shops so I will be coming back here often.

The staff is amazing. I had taken my bike to two other bike shops that were covered under warranty from when I bought the bike. There was a shifting issue and the claimed to have fixed it each time I brought it in and said it still was not working.
I then took it here and they had it diagnosed and fixed. They worked with the Specialized bike reps to help get the parts covered under warranty and also gave me an awesome rental bike to use for the weekend while mine was getting fixed.

Great group. Very helpful.

New to Tempe, I needed some help with brake parts for my old Cannondale Scalpel.
A friend from work recommended Landis and i was NOT disappointed.
When i entered the shop, there were mechanics working feverishly repairing bikes, salespersons helping customers with new bikes, and lots of customers.
I stopped in unannounced on a SAT afternoon, and they immediately fit my bike in for a quick minor brake caliper install and tune.
I ran a few errands and returned 45 minutes later. My bike was tuned better than expected and they only charged me a nominal fee–
Now, Tomorrow I can go take a ride as my bike is back on the road.
I RECOMMEND Landis Cyclery, they took good care of me…

Great customer service. Reasonable prices. Repair and Maintenance done well and reasonably priced. Love the Tempe north staff.

The staff here is very helpful!
I’ve taken my bikes in for minor repairs & purchased accessories.
They are a friendly & knowledgeable group.
There was no hesitation when I purchased a helmet & needed help with adjusting the fit.
I’ll definitely return for my bike needs and future purchases. I’m not going to lie, I prefer to buy used bikes only because they’re more affordable, but I wouldn’t hesitate to support this shop whenever!