Oncall Dental – Tempe

I can’t say enough good about this team, I broke a tooth on a Friday morning and had gone to a dentist near my house that evening around 4 pm and he
said it needed to be removed. I did not get a good vibe from place and got online. I found OnCall Dental and emediately called and explained my situation as well as the fact that I was in excruciating pain and frankly scared of the dentist.
A woman on the other end of the phone. (Shannon or Shanna either way was phenominal, words can’t describe) reassured me and scheduled me to come in, once there she must have seen the pain or fear in my eyes because she greeted me by name again reassuring me that i would be fine.
They took X rays and I met the doc who agreed it had to come out, I had some concerns about attempting to take it out but he explained the process and that he had a back up plan on case we had any problems.
I was so uptight and in so much pain that I literally passed out briefly and woke to one of the great nurses (obviously didn’t catch her name but thank you) patting my back and talking softly to me .
Within minutes the tooth was out and they were explaining how to take care of myself afterwards, that was over a week ago and I have felt great ever since. I needed no pain medication or even aspirin, I am so thankful I found these guys .
Thank you guys.

I am no stranger to dental work. Braces twice (3 years each) 8 teeth removed (4 incisors, 4 wisdom teeth). I’ve never had a cavity at age 31. I had tooth pain that a dentist in Fl easily dismisses saying it could be a fractured tooth up inside the gums. Dr. Smith at the tempe location was amazing. He took the time to do a thorough exam (even though I had one a week ago in Fl) his bedside manner was suburb. I’m a paramedic, I know about good bedside manner. He’s just an amazing, thorough and friendly dentist. I went for tooth pain but will be going back for all my dental needs to see Dr. Smith. One of the best dentists that I’ve been to. Friendly, knowledgeable, and thorough. Couldn’t of had a better experience :-)

I can’t say enough good things about On Call Dental. Back in November, they helped me when I had a dental emergency. I was so excited to learn they took my new insurance and we have been going there for our regular dental needs since.
Taylor is the bomb… I love Dr. smith and their flexible hours accommodate working families and individuals.
This is the best dental practice I have ever encountered in my 25 years in the valley.

I love this place. The staff members are all incredibly friendly! They are welcoming, caring, and kind. I’m a bit of a worrier and ask a lot of questions — they were nothing but responsive and sweet! I had a wisdom tooth removed. The process was fast and the technician and doctor assured me every step of the way. Even after the procedure, they were happy to answer any questions I had over the phone. I paid in cash so I can’t speak to anything about insurance, but they were very clear with their pricing and payment process. They are super flexible with their hours — scheduling is a breeze. I am so appreciative of the wonderful people who work here.

One call is awesome. They have excellent people workering for them. I have never received such genuine customer service at a dental office in my life. Angie my dental assistant was great. She treated me like I was part of the family. And my dentist Kathleen Conderato was genuinely concerned about me and went above in beyond. One call will be my dentist of choice moving forward.

Wouldn’t recommend this place to anyone who is has a true dental emergency. I called this place on New Year’s Day hoping to see a dentist because I have a chipped molar that has left me in excrutiating pain all night. Called this place after being referred by another dental office and the lady told me to come in the next day because they don’t have a dr available. So… Your an emergency dental service that understands when dental emergencies happen… Except on holidays. Then you truly do not understand what dental emergencies are and you should not refer to yourself as an emergency dental service if you don’t provide emergency services on holidays. I understand it’s New Years but people have dental emergencies on holidays too.

I recommended this place to my friend because his wife had a bad tooth pain yesterday Saturday. He wanted only extracting since she had a real pain. The dentist did not care about the lady’s suffering and he felt nothing about her pain.
All his concern was money up front. my friend did not have more than $ 200, the dentist wanted $ 270 up front! My friend told him this is humanitarian situation and my wife is in pain. No sorry $ 270 up front! On top of that he charge them $ 60 for the x ray. Wow! for $ 70 short you let a poor person suffer a bad pain through out the weekend!!!
No morals no feeling! I feel bad i recommended them.

I went in to this establishment because my husband was in pain. I informed them that there was a new patient referral where i receive 2 movie tix for referring him and he gets $ 50 off dental treatment. At the end of the visit. I was told the copay would be about $ 47. I asked if the $ 50 would be applied and I was told they would have to check with Joanne to see if the promotion was still going. I was asked to pay in the meantime. I paid and followed up the next day in which I was told that it could be applied to my account or I could be refunded via check the 47 and 3 added to my account. I followed up today and I was told by Joanne that it wa snot how it worked and that she could not refund me the 47 I paid. I explained 3 times the situation so she could understand why we were asking for the credit and that I was told it was being processed. Obviously there is lack of knowledge and communication on policies. It was ok for them to take my money when in reality, I should have paid anything as that credit should have been available immediately. I had to wait and now this is what I have to deal with. Truly unprofessional and not patient friendly. The only person that was pleasant was Taylor. Joanne was just not knowledgeable of office policy or patient satisfaction. I will also be emailing corporate office with my concern. No one should be misinformed this way.

Fraud! Complete Fraud! I was told that their doctors were in-​network with my insurance company and now I’m being billed triple what they bill for cash prices. I would NEVER recommend this place. Rude staff and supervisors too.

After having a wisdom tooth extraction I was in quite a bit of pain and being from out of town it wasn’t easy for me to just drive over to my normal dentist so I took a chance and visited Oncall Dental. It was one of the best dental experiences I’ve had. The receptionists were nice and made sure ahead of time that I had everything squared away with my insurance so there would be no issue when I came in. There was practically no wait and all the nurses and doctor were very kind and a plessure to be around. My doctor fixed the problem I was having and gave me a teeth cleaning and told me to come back if I was in any more pain, but there was no need. They took fantastic care of me at Oncall Dental and made me feel at home out here in Arizona, I would highly recommend this dental office.

My dental insurance was expiring in 4 days and I, like always, waited until the last minute to see a dentist for my yearly check up and cavity fill. I am prone to cavities so I knew I would need a filing or two.
I only had a few days to get in somewhere and I also couldn’t take time off work so it was a challenge finding an office. I called to about 10 other private practices in the area before coming across OnCall dental.
I was able to get an appointment the next day after work. I’m not sure of my doctors name, I know it starts with a B, I think it was Brennan. The doctor was very personable and down to earth. He didn’t try to do any unnecessary procedures or try to up sell me on deep cleanings like other dentists. He even told me that one of my cavities was so small and could go without being filled. I decided to get it filled and I didn’t even need a numbing shot! I’ve never had a dentist not give me a shot so it was great.
This was honestly such a good experience for me and like anyone else I don’t like going to the dentist. I’m actually looking forward to my next visit and won’t be procrastinating. It’s nice to have found a honest dentist. The prices are also very affordable. They were half of the quotes I was getting from private practices in tempe and scottsdale. I didn’t check the pricing before I went in so I was really nervous and wondering if they would charge more since it seems like an urgent care type of place but fortunately that is not the case.
The receptionist and techs were also great.
I highly recommend going here if you are looking for a better dental experience.