Panda Express

Kendra greeted me at the drive up window with the friendliest smile and best attitude I have ever experienced in a fast food chain. She was a pleasure and I hope Panda Express recognizes great customer service in their employees. Because if Kendra I will return to this location and refer friends… thank you Kendra

After a really long day at work and not wanting to go home and cook, Panda is the perfect «fast food» choice. There are so many options you can make it healthy like my brown rice with veggies and mushroom chicken. Yummy! And the best part of all they at have drive through at this location!!! I didn’t even have to exit my car for this fast and easy dinner

This is just quick Chinese like food. I had a craving for this at 930 on a Sunday. They opened at 20 so everything was super fresh!!! Satisfied my craving so all is good.

I have been here a few times when my service matched the one and two star reviews, however today the food was excellent and I was offered free samples. The restaurant was clean. My only gripe with today was the speed of greeting and I would really like to see some happiness to see a customer vs just someone politely doing their job. I would come again.

I wish i could give it a 0. Who serves burnt food and give no silverware with a drivethru togo?

The food at this Panda suck and they are suppose to close at 10:00 pm but they shut down at 9:30.

Food is ok but slowest drive thru ever. 20 minutes… really. And I was stuck in line so I couldn’t get out. Obviously not enough help.

My husband and I used to come here once a week without fail, not because they were great, but because it was fast and easy to grab dinner here before I had to head to work. Now that they have made the ridiculous decision to stop serving pot stickers, we won’t be coming here any longer, however. It was basically the last straw. They constantly burn my rice, give the smallest portions they can get away with, always had empty serving bowls around dinner time, and have crappy customer service. But no matter the quality of meal that day, they never messed up the pot stickers and I was always happy with them. Maybe if you focused on improving the dishes that you already have instead of constantly coming up with new dishes to charge extra for, you’d be better off. I highly recommend bringing back pot stickers or losing a good deal of business.

They messed up my order and told me they will give me a free 2 entrée and one side. They lied. I went in today and they told me no. Don’t go to the panda at this location unless you want to pay for a 3 entrée and only get 2.

Not so Dank

One thing is always consistent with Panda Express. It’s always bad. Why do I do this to my self?

Literally worst customer service ever.
My husband and I went through the drive thru. The woman asks if we want to try one of the chickens. We say no and say one moment to decide what to order. Once we have decided my husband starts speaking. Places the order & greeted with silence. He asks if she got all that. Still nothing. Then we reverse the car less than an inch and the woman says ‘welcome to Panda Express, how may I take your order?’. I am confused as to why she could not hear us when making the order the first time around but whatever. Midway through ordering she tells us to hold on then comes back and asks what we ordered again. Pulled up to the window to pay & get our food. The lady hands us our food and then walks away from the window. Does not say have a good night or even say good bye.
The food was fine. Seemed fresh and portion size was good. Obviously it’s fast food chinese so not the best thing I’ve ever eaten in my life or anything.
But due to the terrible customer service I will not return to this location ever. Seriously if you don’t like your job then quit. Is it really that bad to just be nice to customers? Obviously management doesn’t care because looking at the other reviews this has been an ongoing problem that has not changed.

Boy does this place suck. I am feeling good today so I will avoid giving a one star review. The food here is hit or miss. They totally jipped me on food portions. If I’m going to freakin pay this much for fast food Chinese food at least give me a decent portion. The only thing this place is good for is getting forks and spoons to put in my desk because my work believes in «going green.» This includes not providing utensils in the break room.

This is by far the worst Panda Express I’ve ever been to. I’ve been here a few time and every single time, it takes FOREVER to get the through the drive thru. I’ve literally sat in the drive thru for 20 minutes waiting to order then another 15 minutes to receive my order. I’ve ordered the steamed vegis twice and both times they were brown and soggy. Also, the rice always tastes as if it’s been sitting out all day. I would not recommend this location to anyone.

Pretty disappointed that I had to wait 5min to be greeted for my order because an off the clock employee with a book bag on had to make his plate first and take the last scraping of entrees from a few of their serving pans. What happened to the customer being first? Now ½ of their entrees are gone during dinner rush. When I went to pay, the cashier accepted my money and said she’d be right back. She took my ten dollar bill to the cash-​register by the drive-​thru window and brought me back change. I think they’re having an off day where anything goes!

Service & Food here NOT GOOD!
(and that’s an understatement)
The very few times I have been here the employees don’t seem to speak very clear english. I have to repeat myself several times before my order is understood. Then the people behind the counter are rude, they don’t seem to care about being polite, and have a «getto» type of attitude with customers. Instead of «Welcome» or «how can I help you» it’s «whaddu want» or «what u geddin?» If you ask about anything other than what is on the board like TV specials or special items — they have NO clue what you are talking about, and will stand their and look puzzled, then they will just tell you NO.
Worse Panda Express experience ever. I will not go back to this location, I will go to the other location in Chandler…
Word to the Manager — Teach your Employees that Customers Service is #1 Priority. Maybe even have them smile once in awhile, and say «hello» and «thank you sir/ma’am» would be nice… instead of the «getto-​fab» attitude.

The food at this Panda Express is fine but the rice? Not so good. They can never get it right. I’ve been coming here for awhile but the rice is always undercooked. Come on if this is an Asian restaurant, you have to at least cook the rice right. Some days it’s edible and some days it’s so hard it’s almost raw. I would give it 4 stars because they have great service but because of the undercooked rice I give it one star.

I’m still checking out the area around my job looking for fast lunch time eats, and this time I was craving noodles, chicken & pineapple, yes I know it’s a strange craving, but it’s one I knew Panda could satisfy!
Coworker and I got there at high noon on a Friday and there wasn’t a line in site, guess we are ahead of the lunch rush, which was fine by me.
I ordered a 2 item combo with chow mein, firecracker chicken breast & sweet fire chicken breast. I have to say the sweet fire chicken breast is my all-​time favorite; I have tried many times at home to recreate that flavor! Just delish!
I have to say that customer service was nice and friendly, and if you don’t want to get out of your car, they have a drive thru too!
I still have many places to try out for a fast lunch time eat, but I know when I have a craving for sweet fire chicken Panda is right there for me to run to!

Came here today to get lunch to go. They were busy, but not much waiting time. They are very well organized. The food just did not look so appetizing though. I did get 2 orders to go beef and broccoli and Orange Chicken. It actually tasted better than it looked. The Choices for sides are noodles, which looked over cooked, fried rice, or white rice. I choose the fried rice. Not too bad though i know it is loaded with too many calories. But, i was working hard today so i will burn it off. I also got pot stickers and egg rolls both good. Lots of easy parking in the lot, and they have a drive thru.

I don’t think I have eaten at a Panda Express since high school. I don’t think I need to go back unless I am in fact with someone in high school. Needing to grab something quick and get back to a hectic Monday at the office I was lured in by the drive thru… My food was edible, but very oily, lacking in any kind of distiguishable flavor and the meat was fatty.
On the up side my fortune cookie was tasty and entertaining. But, if you want quick «Chinese» in the area, be slightly less lazy, get out of your car and go in to the Tokyo Express down the street.