Pei Wei

My husband and I ordered Pei Wei through the our delivery app. My husband got the lettuce wraps (you really can’t go wrong with those) and I ordered the steak Pad Thai with just a touch of spicy. It was DELICIOUS. My Pad Thai was a little spicer than I thought it would be but I can handle spice. It was delicious. I am always craving it! Favorite place!

I used to love this place, everything was fresh and delicious. At some point in the past couple years it went down hill. I can’t even get my wife to give it another chance. I know it’s supposed to be quick food but now is fast food. Not good.

The place looks very simple. The guy who helped us order was very friendly and personable. We had some sushi which was fried shrimp with peanuts, would recommend it.
I had the sesame dish and I got the fried rise with it, my friend got it without frying his rise. His was horrible and dry, mine was really good. If you decide to go, get the fried rise version of whatever you order.

Very disappointed in at this location and I’ve been coming here for months/​years. The Kung Pow chicken was not very tasty and part of the white rice was cold. Won’t be coming to this location again.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

The customer service has always been good but I have a concern with the ‘quantity or proportions when it comes to the food. Ordered a regular size plate of honey seared chicken along with a kids meal and when it was brought to our table, I wondered who’s was who’s… Same reoccurring issue, a plate (or a bowl when it comes to the kids meal) full of rice with very little protein. Disappointing as we really did like chain. Lettuce wraps didn’t really have a good flavor either.

I really like this particular Pei Wei as it easy to get into and I find it isn’t as busy as the other locations. I typically order the Honey Seared Chicken and it’s always fantastic though they could cut the rice in half and give me another piece of chicken, as I always throw about ¾ of the rice away, it’s just too much. My only reason for the 4 star instead of a 5 star? When you’re sitting at the tables it’s like being in a wind tunnel, the last two times I’ve been in it was chilly outside and I FROZE in there. I have witnessed many people picking a table and then having to get up and move to another spot when someone leaves as the «warm» tables are always taken when you go in.

always good and great service, even 30 mins before closing :)

Good food, just make sure you go early of you plan to go on a Friday night ! They get quite busy !

*** Gave them another chance yesterday… lettuce for lettuce wraps was still so small you cant WRAP anything! DId enjoy the Spicy Chicken salad… even though they still put the scallions on it when I requested none… guess I need to learn to cook at home! LOL! :) Will still go there coz I do love their food!!!

3^rd visit they told me my card had no money left. I was pretty sure it did but didn’t want to put up a fuss, I left the card with the cashier. I got in my car and then decided to go back in. I told him I knew I did and he tried to swipe and run the card manually. It still came back to zero. I called the number on the card. They fixed it. She talked to the cashier and handled it.
It would have been nice if he tried to help more.
2^nd visit. The wait was longer than the 1^st. Some how they mixed up my order. Eh
(Update) my taste buds enjoyed but my stomach — not so much. Could just be me though.
1^st visit Lo-​mein /​small= very tasty. Better after adding the spy sauce. The chicken is perfect. Veggies are fine. Portion is good
Potstickers = tasty but a $ 1 per potsticker is a bit much for their size.
Service = not a single issue. Very fast. Went in at noon. Friendly staff.
Would go again — not really. Maybe if friends were going.

Never disappointed here in the food. Quick service but not fast food. Love the crab puffs and lettuce wraps. Can make a meal on those alone. Also love the Coke machine with the variety of flavored. I need one of these at home!!!

I like that location. Anytime I ordered by phone they are very nice. Pei Wei is my second kitchen. My favorite are Kung Pao Shrimp and noodles

I like coming to Pei Wei for their Honey Seared entrees. The quality of their chicken is good. The tofu is delicious but it can seem too greasy at times. My only issue is that they give an immense portion of rice. It’s not MUST HAVE Asian food, but it something that is definitely satisfying when you’re craving Asian flavors. A great alternative to Panda Express. Their sushi is so-​so.

Teriyaki beef a shoe sole.
Shrimps mostly bread covered with sweet sauce.
Ordering from the website easy and food ready at pickup time.

Note to staff and management, maybe don’t package hot food with sushi for take out orders, leaving hot food containers with/​on top of the sushi while the order is all bagged up and waiting for pickup. This has happened to us the last two times ordering take out, leading us to throw out the sushi.

Note to employees of Pei Wei: when I order online and give an empty restaurant 30 min to make 1 dish don’t act surprised when I come in to pick it up and you clearly haven’t started it.
Note to management: to increase customer satisfaction you could teach your employees that when they forget to make an order they can offer something to the customer such as a free drink, a cookie, extra meat, etc. It would go a long way.
Why 2 stars? Because I love the food.

Not the best track record of being timely or accurate. I live a mile away and love the food. However, the staff regularly seems to fail to communicate together, orders take quite a while and getting an extra side of sauce always seems like a monumental task. Only leaving review tonight because an online order that said ready at 9 shouldn’t be ready 15 mins late when there’s two people in the place and at 10 mins late I had to tell the cashier that an order in the hot light looked like ours that’d been there since we arrived lacking one item that she called for to the cooks again and was ready in 5mins. Just can’t understand how 3 orders can be so tough to make happen…
Love the food/​wish the people would step it up

Hit or miss depending on what you order and who’s working. Classics like Mongolian Beef and Kung Pao chicken are always safe, but I’m usually disappointed when I try something new here. Stay away from the wonton soup — no veggies, just salty broth and wontons. Recently I tried the Thai style lettuce wraps and was not impressed. It was way too spicy for me, and lacked any real flavor other than being hot.
The woman at the counter was friendly and helpful, but when I asked an employee clearing tables for a fork, she told me to get one from the drink station. When I replied that there were no forks, she told me they were washing them all. What kind of restaurant runs out of forks on Friday at 130pm? There were two sets of plastic silverware at the drink station, but we needed three. Spoke with the same employee regarding the plastic forks, and she looked miserable dealing with my request, but went to get us another plastic fork. I’m sorry, two plastic forks doesn’t cut it when there are three at a table.
Not that big of a deal, but my dad’s fortune cookie didn’t have a fortune. I guess he wasn’t too lucky that day.

Now, I have finally had the worse Chinese food I’ve ever had.
I normally will not come to Pei Wai for Chinese food. I happened to be in the area and didn’t have anything for lunch. I was pretty hungry when I walked in. I was thinking … It has been a while since I’ve been to Pei Wei. Let’s see what has changed.
Apparently they change from bad to worse. I ordered a beef dish with dynamite flavor. It «looks» good until I took a bite in my mouth. The beef was fried so much that there was hardly any meat in it. I felt like I was chewing on rubber. The flavor is so soar that I could hardly bite into it. You wouldnt think they could mess up the white rice right? Wrong. It was dry and cold.
I couldn’t believe what I just ate. Unilocalers… if you want authentic Chinese food, please please go somewhere else. That isn’t Chinese food…

This evening I came for pick up. Decided a glass of wine and an appetizer to share before we would head home with dinner would be nice.
Apparently something went wrong in the kitchen cuz after about 20 minutes our appetizer was handed to us in the To Go container and the rest of our food order maybe five minutes to completion. I opted to leave them packed and just take home with the entire meal. Manager was quick to remedy the situation by breezing by and dropping off a couple of appetizers cards to apologize for the mishap. He really was apologetic and it was obvious he had the best intentions. They also offered a comp’d Lettuce Wraps for us to dine on while they finished our order but since that was my husbands meal I declined the generous offer and said no thank you.
Mgr did tell me our appetizer was redone and offered them to us again but I figured that since our meal was done I should just take it home so the family gets fed.
Was super delighted to get home and learn my husbands chicken portion of his ck wraps was not what it was supposed to be.
Ck chunks, bits of corn, and I don’t know what else.
So he basically didn’t eat Pei Wei tonight and decided or get himself a burger…