I was completely not impressed with the quality of flower used in my wedding bouquet. When voicing my concern regarding the bouquet the owner was defensive and rude. She wouldn’t allow me to talk to explain my disatification with the bouquet. When attempting to fix the bouquet she only made it look worse. I have never received such poor customer service especially for such a special day as a wedding. There was no sympathy just blaming me, the bride for this bouquet turning out poorly. She was more concerned with telling me what I should have said verses trying to make the customer happy. It is the florist job to inform customers on the difference of flower size and quality depending on the season. When I expressed my dislike for the size of the flowers used I was told this is how they are during this season. That is information the average person would not know. This is information a professional florist provide to a customer so that an informed decision can be made not use that as an excuse when a customer is displeased with the flowers used. I would not recommend this floral shop.
Jennifer M.
Évaluation du lieu : 5 Tempe, AZ
Phoenix Flower Shops created our bridal bouquet and boutonnière and did an amazing job for our wedding. They were so great to work with. I had my heart set on peonies, however they were not in season in early February and the floral designer creatively designed something that was just as beautiful and colorful. Phoenix Flower Shops made our wedding day very special.
Lisa S.
Évaluation du lieu : 2 Eugene, OR
Went in for a simple bouquet of mixed white flowers. I stood out front, unhelped for too long. When I collected the bouquet, I asked if it could be bound as a bouquet and she said«no, we just wrap it in plastic»… The people behind us, in line… Said this shop has some of the worst service in town… The gal brought the flowers back out, haphazardly wrapped without any moisture wrap on the stems…
Eric H.
Évaluation du lieu : 5 Gilbert, AZ
Ordered flowers; delivered same day. Great service and the gal even offered me a coupon for my selection.
Ernest M.
Évaluation du lieu : 3 Phoenix, AZ
My rating is 3 stars rather than 4 because of their computer system, not because of their flowers. The flowers have always been decent and delivered on time. I’ve used Phoenix Flowers multiple times a year for the past 9 years to send flowers to my family and friends, spending between $ 500 — $ 1,000/yr. I know there are many good florists in the valley that are comparably priced; my reason for sticking with Phoenix Flowers for so long was because all of our information was in their system(mine for sending & billing, family/friends’ for receiving), which made it incredibly convenient. My billing address changed this year. When I called to place an order I was told that they could not just change my billing address. I had to create an entirely new account and all of my information and my recipients’ information had to be re-entered. I took this as an opportunity to try out a new florist, since I would have to recreate my account no matter who I used.
Chase H.
Évaluation du lieu : 3 Denver, CO
Just went in for my second time to pick up a dozen roses for Valentine’s Day($ 79.95 for roses in clear glass vase, arranged with baby’s breath and other accent flowers). The shop isn’t the nicest looking inside or out, but they have relatively good quality flowers and the staff is friendly. The prices are higher than you would pay at a standard grocery store, but the flowers are also better. I’ll be back!
Susanna Iris A.
Évaluation du lieu : 5 Mesa, AZ
My favorite flower shop! On Fridays– they sell all their cut flowers for ½ price! They’ve cut the hours and now close at 5:00 pm instead of 6:00(sigh) Very nice people and great service. They have a wonderful assortment of beautiful flowers and potted plants. Small and local ! Highly recommended.
Ambrosia R.
Évaluation du lieu : 4 Chicago, IL
I wandered in here entirely by chance — I was about to visit a friend in the hospital, and thought it’d be nice to bring her some flowers. I wasn’t picky about the size or content; I just wanted something simple and pretty and preferably not too expensive. Within ten minutes the woman behind the counter had me picking out a rose and a couple of other flowers, and did them up in a lovely little bud vase with a ribbon. She charged me a very reasonable price for them, too — well below what I expected to spend at a professional flower shop. And best of all, my friend loved the flowers, and even commented she liked the simplicity of the arrangement so they weren’t overpowering in her tiny hospital room. I probably won’t be back often, as I don’t spend a lot of time in Tempe, but based on the one experience I would absolutely recommend this place.