Supercuts

I had a great experience getting my haircut here. The staff were friendly and the girl I got took her time and made sure I got the cut I was looking for. The place I used to go was closed so I decided to try Supercuts and I’m glad I did! I’ll be sending my husband and friends in to get their cuts here. Oh and I also found the shampoo I needed and their sales weren’t that bad.

I used to come here year’s ago and loved it. Lori, Jason or the manager would cut my hair and it was always fantastic. Lori had breast cancer and would come in after chemo and cut hair. She was an amazing stylist and person. Don’t be surprised when you get a bad haircut from here because from what the employees told me upper management treats them like dirt. First of all they make minimum wage to start with so tip well if you can. When Lori passed away, the district manager would not even close the store so her co workers could go to the funeral. How sad is that. When you see one or two people working, it’s not there fault that upper management doesn’t want to give anyone hour’s so they don’t get full time benefits. I used to get upset when I would see one or two people working but now I know why. I recently went in here and it’s not the same. It looks like they finally updated the place but you can’t polish a turd. R.I.P Lori, you are missed.

Don’t go. They will butcher your hair. The employee turnover is crazy. You will never see the same person twice. Only go if it’s your last resort. Seriously, the people here have no experience or commitment to the hair styling industry. They do it in the side to further their actual careers (if any)

Always get my hair cut here. Don’t try and get your eyebrows waxed. Two times so far I’ve been denied. Once I was told oh I don’t know how and another time oh the wax isn’t warm enough! If you offer a service it should be available or post times it is available.

This place is terrible. It was my only night off and I called ahead to see if they could get me in. They told me it would be 15 minutes before I could get in. Almost an hour later they still hadn’t said a single word to me. Thanks for wasting my only night off. I should have gone somewhere else. Now I have to do it myself! Just terrible. If you are understaffed and can’t fit me in then Fing tell me. Don’t make me waste MY time! I am furious.

Please don’t make the mistake I did and go here just because you see some (somehow perfect) 5 star reviews. I imagine those reviews were «bought» somehow. I went here after work today and had a terrible experience. I wanted about an inch off (I had very long hair) and now it is above my shoulder with sloppy layers (some so short they are probably 2 ½ inches in length). I will own up to my own error in this, as I agreed to a shorter cut but NOT this short as I explicitly said below the shoulder and was very reluctant about the layers.
Furthermore, I’ve always been outspoken about what I call «hair salon bullying». This is a hair stylist belittling your current style/​color in order to sell you a color or cut they envision for you (and potentially so they can make more $). «What is that crazy bleach job you have going on?» «So the last person who cut your hair, they obviously didn’t know what they were doing, did they?» My stylist did all of the above, making me feel like, «Oh nice, so you’re telling me I’ve been walking around looking like sh*t the last few months…» It puts me in a vulnerable place and I want to hear the professional’s opinion.
However, that said, I took her advice and went shorter than I planned but it still did not come out as promised which was supposed to be longer than shoulder length. And the layers are so inconsistent, choppy, and poorly done that a friend asked me if I had a mullet in the front. Just horrible. Stay away!

Absolutely amazing! My cut and the person doing it were great!!! I will only be coming here every time I need a cut. Great place and people.

Wouldn’t let me 8 year son use their bathroom, will never go here for haircut…,.
Ccxxxxxxxx cxxxxxxx.

First hair cut salon in Arizona for me and I’d say it went wonderfully. No one ever gets personal and asks that many questions to make sure you got the hair cut you came asking for. I would highly recommend it. Also try their green tea shampoo and conditioner. Just ask them about it. You won’t regret it. The price was decent but everything was to my liking.

RIP OFF and bad service. $ 65 later and they sent me out the door without even fixing my hair. I have NEVER been to a hair salon that doesn’t dry and style your hair after you’ve paid an arm and a leg for a service. Horrible.

Stopped by ASU to visit the boy and took him for a long overdue haircut. We waited about 10 minutes and the haircut did the trick.

Can someone please tell me why Tammy took liberties with my child’s hair? I said a trim not to hack it & shape it without asking first. She has curly hair that used to be allb one length. She went crazy with the clippers to the ends. My daughter’s hair isn’t what we wanted & we left with frizzy hair.

Fast and neat! Friendly staff. I get my hair cuts here regularly. Never had to wait for more than 5 mins. The staff is helpful and their suggestions on the products are really good.

My story goes like this. I went in and requested a simple fade and explicitly requested that it be at medium height. I even said «don’t give me a Marine hair cut». I took off my glasses and don the cape, the women (who happened to be the MANAGER) who was to cut my hair spun me away from the mirror and started to cut. About 3 minutes later (yeah seriously 3 minutes!!! WTF) she stated she was finished, so I put my glasses back on to see what the finished product looked like. How do you think she did, was she such a master that she could give a world class hut cut in record time? NOPE!!! She gave me a high and tight, seriously a damn hight and tight. The one thing I asked her not to do she did, and the shit eating grin on her face said «yeah I know what you said but I don’t give a crap, I just want to get back to Facebook». I was so pissed that I just bit my tongue and said nothing or else I’d have flipped out on this lady.
So, I get home and start to check out the magnum opus this Picasso of hair styling had created and I find a HUGE, make that RIDICULOUSLY HUGE chunk of hair the size of two thumbs uncut and sticking out from the rest of the disaster. Seriously WTF!!! I still to this day think she did that purposely because there’s no way to miss some shit like that.
I get back in my car and return to the store, I politely wait for another stylist (even though the hair terrorist was free) to take me back and do some damage control. I could tell she was having a hard time saving as much as possible because the blending was SOOOOO bad and uneven however, she did what she could and I appreciate that (oh she also told me that the hair terrorist doesn’t know how to do fades correctly because she is classically trained or some crap). This women knew she didn’t have the skill set to cut my hair and put me in a booth anyways. Way to go Supercuts, that’s taking initiative, after all it’s better to take someone’s money once and not give them what they paid for so they’ll never return than having them wait 10 minutes to get what they came for.
After this very pleasant and skilled young lady is finished fixing the debacle on my cranium I politely request a refund. I actually shouldn’t have paid for the hair cut in the first place but I wanted no drama. Nevertheless, I had to drive all the way back here to have someone do damage control so I was not feeling like I owned them any money for any of this fiasco. Of course I had to go through the hair terrorist to get said refund, and that went over like a fart in church. It was obvious that she really really really did not want to refund my money, why, I have no clue. After politely asking and explaining that the requested refund was based on principle, her retort basically amounted to the theory of using it to pay for the second haircut I got, yeah the one where they fixed what she jacked up in the first place. She wanted to keep the money and transfer the «credit» to the other stylist. Seeing how as I was going to use the refund to tip the second stylist anyways and that by this time I was immensely annoyed with the hair terrorist and could handle no more of her crap I just agreed and left.
Moral of the story: Don’t come here with any expectation because, apparently you don’t need to know how to cut hair to work at this Supercuts or for the matter to even manage the damn place. To be fair though there is at least one talented individual working here.

This place is excellent for haircuts. I was totally confused about my desired haircut. The professionals really helped me to get the one that I wanted. I highly recommend this place for everyone!

Always get the best haircuts. Been coming here for over a year now. Better than the asu barbershop behind circle k too

Love this place! Friendly staff, highly skilled people. Great location ! Whenever I have question about my hair I always get great answers! I only go to SuperCuts when I’m in the states. Other hair places always made a mistake on my hair but no not this one ever! Keep it cool !!

Waiting time isn’t that long! Lovely stuff, professional and the place is more than good.

Reviewed this place to get a discount. Yeeeeahhhh boiiii.

Waited about 10 – 15 minutes for a haircut. Not too bad of a wait time. Went by fast with all the magazines they have. Don’t know what my haircut style is called so it’s nice to know my name and specific haircut info is in their system. Jong is a very timely stylist as well and also professional. They do great work every time. I’ll be back without question!!!