The Bicycle Cellar

This is a great place to find a family-​friendly bicycle rental. We rented a Yuba cargo bike to haul our son and a 3 speed city bike. The bikes were perfect and comfortable for exploring the miles of bicycle paths in the Tempe/​Phoenix/​Scottsdale area. I was so happy to find a rental that allowed us to bike with our child on the bicycle. I’m not a fan of trailers and that is typically all there is out there to rent. Rental included helmets and locks.

The Bicycle Cellar rocks. Friendly staff and they know their stuff! I purchased my bike here last year and have been here several times prior to that for service on other bikes that my kids and I ride. They have ALWAYS been helpful and fair.
They also offer bike rentals and bike storage and have shower facilities for bicycle commuters.
I would highly recommend this shop to anyone who rides.

We were supposed to rent bicycles near the Greenbelt. but decided to hit Tempe Town Lake instead. Based on the Unilocal reviews, we decided to visit this shop.
When we got to the shop, I asked if there were any bikes that would fit my frame. My dilemma is that some bike rental shops have limited options and I get a bike that I can barely ride and control. The guy decides to give me a bike and it looks like I would have a hard time getting off the bike, but that’s all he had. Oh brother… since we were already there, I didn’t want to leave and go elsewhere so I took the bike anyway. He charged our card first before even stepping foot outside. We asked for 2 hours — bill came to $ 43!!! That was pretty expensive, in my opinion. The last time I went to a bike rental shop, I spent $ 30 for two hours and they were two nice bikes (7 gears and fit my frame perfectly).
This time, my bike was not great. Three gears. Heavy and I barely could control it. It was pretty bad. We ended up returning the bikes in 1.5 hours. I probably wouldn’t come back.
Tip: Since it was early, I didn’t think to check the internet to see if there were any events going on. Before deciding to rent bikes or spend time at the lake, research first. The hawaiian festival was going on and it was giving me anxiety trying to maneuver my way in and out to not hit anyone especially since I had a bike that was a little too big for me.

Awesome and friendly service! Highly recommended.

‘Twas two days before Christmas and all through the streets, I was seeking for a bicycle for my awesome hubby. And the fact that he has not owned a bike in almost fifteen years made it the perfect gift. But where to go? The Bicycle Cellar, of course! From looking online, I knew I wanted to go to a place that was pocket-​friendly and knowledgeable. Well, we got that upon entering the place. Alex greeted us and made us feel like we were the only customers in the room. Well, we were the only ones there at the time but that’s besides the point! The price did not make my wallet tear up because it was reasonable for what we wanted and we got some bicycle knowledge while making our purchase. Firstly, we learned that experts call bicycles that are sold at chain stores like Target, Walmart BSO’s which stands for Bicycle Shaped Object. They are NOT real bikes because they break down real fast and most don’t make it past a year. And to think I almost got one there for the hub. Secondly, we learned that bicycles are a hot commodity out here. At least, 7 bikes go missing each day in the Tempe area. So, we got ourselves a nice bike and the mother of all locks!

I got a flat on my way home from work the other day and needed a replacement. I showed up at 5:50 p.m. and was unable to locate my debit card so I stepped outside to look through my backpack. When I found my debit card, I stepped back into the bike cellar at 5:55 p.m. and was greeted with «Sorry I already closed the register, we open at 7:00 tomorrow».
1. Your hours are 7a.m. — 6p.m., I arrived 5 minutes prior to six!
2. I was trying to give you my business during operational hours!
I was completely shocked at the lack of customer service as well as the lack of consideration.
My experience at your place of «business» solidified the fact that I will never be shopping at the Bike Cellar again.

The Bicycle Cellar is a bike shop/​membership facility that allows bike commuters to come in, lock their bike, shower, and head over to work in the nearby area.
My review is for the bike shop, not the commuter facility. I initially heard of this place via google as I was looking for a bike. There isn’t a huge selection of bikes here, but you’ll find some good used bikes, and some new ones in the store.
I was very impressed with the honesty and knowledge of the staff here. The most striking part is that they don’t try to push a sale. If they don’t have whats best for you, they’ll recommend someone else.
In my case, i ended up renting two bikes to get a feel for bike commuting — the rentals were ~30/​day, but that included helmets, panniers and whatever else was needed. The second bike I tried, I loved. I ended up buying that model (not that exact bike) from them.
They made great recommendations on tires, accessories, lights etc, at each stage offering me various options, and alternate ideas in case i didn’t or couldn’t afford purchase something. My point is that their attitude to the customer was — if you don’t want it, we understand. but here’s why it makes sense to have one. you can buy it from here, and we’ll give you discounts, or you can shop around as well.
all in all, some very knowledgeable folks in there, who love bikes, and really focus on customers. Highly recommended

I’m writing my review as an out-​of-​towner. I’m at ASU for a three week science teacher class, and contemplated bringing my bike on the airplane (Southwest is very bike friendly). In the end I decided to try to live without my bike. Two days after I got to Tempe I stumbled on the Bicycle Cellar, and discovered I could rent a bike there. They were very helpful, including providing a helmet and lock (and loaning me a three-​way allen wrench so I could make adjustments to the fit). The bike even came with a trunk bag that I keep the lock and other bits in.
After a week I got a flat and brought it in and they fixed the flat quickly. Then I asked if I could borrow a pump in case the flat happened when I wasn’t near them, and they happily loaned me one (I did pay for a patch kit, figuring I can always use more patches at when I get home). I had also broken the front fender (a stick got jammed in it when I was on a gravel road ride), and they didn’t hassle me about it.
When I first arrived at the Bicycle Cellar, I had been contemplating purchasing a cheap bike on Craigslist and selling or donating it when I left. While the bike I rented for 19 days cost me more than it would have to buy a one, I got a much better bike and the freedom it has provided me is priceless!
I’d be much happier to have my own bicycle, but the Bicycle Cellar gets me almost there.
Thanks, Bicycle Cellar!
PS. They also sell used bikes, repair bikes, sell lots of small add-​ons for your bike, as well as nibblies and water supplements (electrolytes, etc.). They also are open to members for 4am-​midnight for bicycle parking with lockers and showers (you are issued a membership «smart card» that lets you in when they are otherwise closed). They’re right next to the light rail, so you can ride to the Cellar, take a quick shower, and jump on the light rail to work. How cool is that???

This place is awesome!
Super early hours and really great employees…
They even carry hard to find bike lights and other accessories, and they have totally helped me out when i was in a jam and needed a favor!
Go here!

What a great shop! They made an emergency fix to my mountain bike with zero advance notice. The were friendly and professional, they did a great job, and the price was right. Thanks, Bicycle Cellar!