Tropical Smoothie Cafe

First time here the food had good ingredients but honestly I really came here for a smoothie and it was very delicious so as for juice and smoothies I will definitely come back. Good service and it’s very laid back and chill.

My first time here and not real impressed. The strawberry banana smoothie was very good but the chicken salad sandwich was disappointing! The chicken salad was very dry but the bread was worse. It was clearly very old bread or was left out so the air dried it out. I might go back for a smoothie but not to eat.

I used to come here for lunch and decided to get a Chai banana smoothie. The guy who was originally helping me, informed me it was a seasonal smoothie however could make a banana peanut butter smoothie. I was totally fine and happy with my order until the Manager comes to the cashier and makes a HUGE scene. He literally yelled at the guy making the smoothie, telling him he can’t make the smoothie and to drop everything. The Manager has no professional skills at all and made it EXTREMELY uncomfortable as he yelled at his employee.
I cancelled my order and left the place, never again! I take it making a banana + peanut butter smoothie needs to be approved by corporate in order for these guys to make it. The Manager at this location is totally rude and has no customer service skills at all. Seriously, what smoothie place doesn’t make or customize a smoothie/​drink to the customer’s liking? Good luck staying in business!
A few locations I highly recommend besides this place — Nekter Juice Bar, TeaStreet, Pomegranate Café, and Bahama Bucks!

Go to another location. Don’t eat here!
Literally the worst tropical smoothie location in Arizona. The cashiers must be from the Hills Have Eyes casting or they just are stoned beyond belief. They mumble and avoid eye contact every time I order.
I thought it was just the cashiers that were bad, but the management might be even worse. Aside from awkward jokes and taking 18 minutes to bring out my ONE sandwich, I now understand why the front line employees are like sacks of potatoes — they are trained by these God-​awful managers.
My smoothie tasted like ice with a splash of spinach. I ordered it from other locations and it was fine, but of course, this location messes that up too. I’m sad, since this is the nearest location to my home, but it’s worth driving a few miles to get away from this disaster. I really hope they can close down or change management FAST.

Food and smoothies are great, but I come on Saturdays and there is always one person working with a huge line. Takes 15 minutes just to get a smoothie. Saturday’s are pretty busy I’d assume, so you think they’d have an extra help.

We stopped here to cool off and grab a drink for lunch! I know they clean with bleach but as soon as you opened the door, you were slapped silly with bleach smell. The staff that took our order was nice. We stay there talking for a little. I don’t know if it was the manager or who, but he seems very unprofessional. Loud and a little obnoxious. But the smoothies were good.

Brandon is the best! Amazing smoothies and the entire staff always makes me feel special!!!

So since I am tired of being ridiculed every time I go in this place for ordering the Beyond Meat chicken wrap, I will not be returning.
The first time I laughed it off, but when it happened AGAIN, thats when I had it. Of course it was after I already had paid, so I couldn’t just walk out. The gentlemen there, one I am pretty sure is a manager, the other the cashier, calling my food, «fake, gross, rubber, smells weird.» Not only is it making your customer feel akward and embarressed you are making fun of them (for choosing to eat soy instead of animal flesh none the less) but it is incredibly unprofessional and odd that you are critisizing your own product.
One of the men had never even tried it but said it was disgusting. Well I find torturing, killing and the smell of animal flesh disgusting. I ordered the beyond meat chicken and he rudely said… «Oh yeah you mean the FAKE chicken?»
I didn’t ask for your input.
I will go to Green, 24 carrots or Pomegranite Café where there are nice, professional people there who don’t make their customers feel like shit.
You guys will go out of business eventually because you are horrible at your job.
Thank you guys so much for service beyond meat chicken for us vegetarians!
It can be vegan friendly if you remove all the cheese and sauces but then I imagine it would be very bland, just like chicken and a wrap with tomatoes.
But for vegetarians you can pretty much make any item that way by substituting the beyond meat chicken!
The buffalo chicken wrap is delicious and inexpensive.
I don’t recommend coming during peak hours.
The staff has always been pretty quick with my order but I don’t go right at lunch or dinner time.

The smoothies are never a let down and I’m never afraid to try something new here. I love the Acai Berry Boost the best!
They need more people to work during lunch hours. No one should have to wait 15 minutes for a smoothie… I come here when I’m in a hurry and it defeats the purpose of a «quick trip»… Hopefully they’ll read this!

I come here because the food and smoothies are good and it’s close to work. But every time I leave I always say I’m not coming back. I have once to be greeted or have somebody say we will be right with you, even after standing in line for 5 + minutes without being helped. The chubby balding guy is always there, with his usual I’m to cool to be here attitude and no smile ‘what can I get you’ greeting. My sandwich always has tomatoes even though I ask for no tomatoes every time. My guess is they don’t read the reviews since this is the norm review for over a year. If they got it together I might come here more than once a month.

This is my go to place when I need a pick-​me-​up or a lighter lunch. My go-​to smoothie is the health nut, and my favorite is the Thai chicken wrap. Always consistent, always friendly, and while the lunch time crowd is a bit of a wait (¹⁰⁄₁₅ minutes), its worth it to me.

You’d be lucky to get a smoothie out of there in less than 15 minutes. The pre-​schoolers they have working there always looked confused and it’s super unnerving that it never gets better. Every other month I’ll stop in for a drink I actually really enjoy, but the service sucks so bad or they take too long to take orders and I just leave. That’s unless the line is so long I just drive right by with parking or getting out.
Hint to owners — fix the problem. «It’s lunch time» doesn’t count for a valid excuse. K?

The chicken Caesar wrap is good and the smoothies are okay. They are very icey, rather than creamy, almost like a slushy. They have some tasty flavors but do not offer any size other than huge. I would prefer to pay less for a size I can actually finish.
The thing that keeps me from going back to this location is the service. It is unprofessional and extremely slow. The owner’s son (I believe) is the worst. He is snarky and rude and talks/​texts on his phone while handling food and smoothie ingredients. The workers often shoot the breeze with one another instead of serving customers. Disappointing.

I used to really like this place for a quick smoothie after the gym but this time was crap. I’m pretty sure the cashier was high. She couldn’t take our order without giggling. I repeated my order, just a damn sandwich three time times and she looked at my boyfriend, laughed, and giggled that she didn’t know what I was saying. Then the service was slow as hell and we were the only ones there. Usually I wouldn’t write a bad review but seriously, you’re only as good as the employees you hire and this chick was a waste.

The smoothies are great but this shop is agonizingly slow!
I’ve come in here during off-​peak hours hoping for a decent turn-​around (under 10 minutes) to no avail.
I will not return again.

Always amazing smoothies, I haven’t tried their food but it looks awesome. At this particular location, Brandon was my server and he was awesome! It was super busy and he was as sweet and chipper as could be and I really really appreciated it! Usually smoothies take forever and a day to get made and they made mine super quick while they had a full house. Kudos to you guys! Thank you!

Good Food. Not so great service. I waited 20 minutes for a smoothie… and no they were not busy.
For some reason the food and smoothies during the day aren’t that great, however in the evening, everything is always better.
This place must have a very high employee turn over rate because every time I’ve visited, the cashier never knows how to run the register.

I work right next door and when I get a break I go get myself a smoothie they have a good variety of smoothies and other stuff like sandwiches. I’ve never ate here, just doesn’t look like a food type of place. But the smoothies are fantastic the workers need to work on their verbal skills. They don’t really know how to talk to people. But it’s okay I’d rather have you not talk and make me a good smoothie or talk and make me a shitty one.

Anna is such a sweetheart! We were thinking of trying something new and asked her about the avocado smoothie (which has avocado, coconut, lime, spinach, kale, and some other ingredients) and she said it is a must try. She even offered to make us another smoothie if we didn’t like it. Her customer service is amazing and we will definitely be back :) thanks Anna!

I seriously love coming into TSC. They make that other place (jamba juice) hang their head in shame. When I lived in Colorado and there were no TSC’s in the area, I ALWAYS tried to replicate the Blimey Limey somehow at JJ and they could never make it just right.
They also offer incredible wraps and sandwiches and great meal deals so that you get a smoothie with it! The prices are great and everyone is very friendly and helpful.