Sonic Travel & Tour

We took a trip to Hong Kong and Taiwan last year and it was the best trip ever. Brenda is our agent with Sonic Travel. We really appreciate her professionalism, honesty, and patience. We are using Brenda again for our next trip. We will recommend our friends and family members to Brenda. Keep up the good work. !!!

They tell A LOT OF LIES! Plus they charge some unknown fees after our first deposit, didn’t mention anything about that before. We went to ask another agencies and no others charge that. They are not ethical in many ways, and they are rude.

I called in inquire hotel and air, the woman answer the phone (I think her name was Brenda) was very rude and unprofessional.
My friend already told me this was what to expect.
They really wasted money to advertise, got people phone in but drop the ball at the door.
Of course, one person will tell 5 other people about their bad customer service.

CAUCTION! CAUCTION! CAUCTION!
Don’t trust the drama which played from the agents and their manager, and they just want to «juicy» their customers!
The way they run business is trick.
TRICK & LIER

My family and some friends were searching for an all-​inclusive tour package to Asian last year, because we have a one-​year-​old baby travelling with us, lots of tour companies we have talked to were not willing to offer any flexibility or even refuse infants join their tours. Luckily we found Sonic Tours and their owner Jenny who is very nice and warm. She customized a 11-​day tour to Taiwan just for us. We stayed in 5-​star hotels throughout the whole trip and all meals and transportation were included. She was so caring she even arranged baby crib, bottle warmer, and baby bath tub in our hotel rooms for my one year old. The food was amazing too, I end out gained few pounds after the trip. Because of the pleasant experience, we are booking another trip with Sonic again this fall, we are looking forward to traveling with Jenny again.

We made Taiwan trip with Sonic tour. Turn out its the best trip in my life. They been taking care of our group very well. I would like to say thank you to Jenny and Brenda. I also like to recommend to all our friends to use their professional service.

This is not a well run agency. What they said is not what they do.
I don’t even want to get into minute details of what they did wrong.
Ther are plenty of other travel agencies to go to.
Don’t do business with them.

Do not book with this travel agency if you do not want to be lied to and coerced into a package that you don’t want. Our agent, Cathy Tien, repeatedly says «Tomorrow» and then the next day, «Tomorrow», and then the next day «Tomorrow. We heard this — with ludicrous reasons of the time difference and the booking manager is out of the office and she didn’t know what we wanted and blah blah blah — for two weeks after we’ve lost our original hotel that we wanted. She wants us to settle for less because she wasn’t able to confirm anything for us.
We are scheduled to leave in less than 30 days and have given this lady three weeks to get an itinerary together for us. Booking with an agent should never be this difficult. I’ve done it many times to know for a fact.
I can’t submit my review without putting any star but they deserve NO STAR. Go somewhere else if you do not want an ulcer.