Ming Day Spa

ming & her staff are only concerned about the $$$$$$$. how dare you mistreat me when i pay whatever you tell me you charge. you make me wait an excessive long time & still want to treat me like crap, not happening! never ever to return! i will take my $$$$$$ elsewhere, where i receive better service for my $$$$. zero stars from me!!!

They’re absolutely horrible now. The place is cute and clean, which is so damn hard to find in the DMV. I used to enjoy going to the non-​acrylic side because I hate fumes and gel mani/​pedis are so simple. Well, staff constantly changes and the people are either inexperienced or really don’t care. There was an older lady who always had my hands bleeding. My hands are extremely delicate nor do cuticles need to be pecked at to death. Painful and embarrassing since I work at a front desk.
First of all, my eyebrows were jacked up by almost everyone in there except Michelle and Lisa. Michelle is too fancy (a b-​word) for anyone, but her regulars that come in and praise her (her loss because I’m a great f’n tipper with easy feet that I maintain myself). Then, Lisa disappeared and let me tell you how I found out.
Lisa turned out, after much trial and error, to be the only person who could do hands, feet and eyebrows consistently. Like she always had me right! Didnt use thinned out gel polish. Offered color recommendations. Conversation delightful. She was nice. Early this year, I called ahead and they said that Lisa was on vacation. Ok cool… I desperately needed a pedicure for an event and went in. The guy set me up. Gel cracked within two days. Blobs running off. I just wanted to be out and done ! Another time I called the owner says «oh yes Lisa here. Come on in.»
I walk in so excited to see my girl Lisa, but wait… Where is Lisa? After staring at me like they didn’t understand the name lisa for forever…“oh she don’t work here anymore,” the owner says assuring me that Michelle will take care of me. Of course, Michelle starts my pedi water with her usual stank-​ass attitude. Didn’t speak. Barely looked at me. When I said no eyebrows, she raised her tattoed one with an attitude. I just remained pleasant smiles and played on my phone. So, the guy that sets me up last time is just walking in and taking off his stuff. They exchange words and then he comes and sits down in front of me. I sit up like «hey, what happened»… He’s like «I’ll take care of you know. I’ll do good job.» I joked «ok, it’s my birthday. I need perfect,» but I really should’ve walked out then because my birthday nails were jacked up so badly. I hate exhausting myself with correcting people, drama, etc. especially in that environment. All they’ll do is start speaking Vietnamese all crazy until I’m done… Providing zero apology or customer service. I had to scrape them off and redo them myself at home.
Never ever going back!

FIRST time I have ever walked out of a nail shop with my nails incomplete! The experience was so bad it was almost laughable. To sum things up was there for like 20mins she got up 3 times to services someone else (I would have been understandable if I wasn’t a bee customer). Put my tips on crooked and said its my natural nail. Overall she seemed to have an attitude and I ended up walking out in the middle of service after giving her $ 20(the cost of minimum service). In total I currently have 4 crocked nails 2 abnormally short nails 1 thick nail and the rest normal.

I went yesterday…(9/18)/15)
I saw, Anna… she speaks no English which I don’t normally care about… so she PRETENDS not to understand…
However, she was rude when I told her I don’t want gel manicure… I guess because of the price difference… but for me, it makes my nails thin…
So, we get through a Reg manicure, and she proceeds to sit me under a regular 40 watt halo light to dry, no fan… I tell her I want a fan… and it was a big damn deal… reg lamp is the equivalent of siting in my kitchen, and holding my hands above my head… needless to say, my manicure is jacked…
She also didn’t cut in 1 continuous motion… just chopped away at my cuticles until I said (something)… stop.
Wtf…both salons on that street are owned by the same woman… Ming…
There is also a a shrine to her in the salon… tacky!k

They are very rude to their customers. Extremely loud and they over charge customers-​be aware– ask before you get any services done. The owner is not customer friendly at all. Please take your business where you will get respect and feel welcome.

Awful place. The owner is rude and talks very disrespectfully about the customers to her employees in front of your face. She lies about the wait time. She recently mistreated my Grandmother who is 85 and always tips well. My Gma said she was hungry. Her employee gave my Grandmother a fresh bag of Doritos. She rudely snatches the bag from my Grandmother, starts screeching in her native tongue, then opens the bag of Doritos and starts eating them herself. She is rude and undeserving of my business. Me nor any of my friends or family will ever return.

Don’t go here save your coins worst service ever ! I’ve been here four times and this time is my worst experience there’s a bigger lady that works there I repeat do not let her touch your nails. She did my nails three times and each time it got worse. I will attach pictures for you to see don’t get fooled by their deal it’s not worth it!

Got my nails and toes done by Annie this past Thursday evening. Although my pedicure was nice, my manicure was horrible. She ate up my cuticles I kept saying ouch, and she made three of my fingers bleed, ouch! She keeps going, uuummmm, not ok. I would’ve asked someone else to do it but because it was late we were literally the only two left in the spa besides a young man works there. I’m posting this terrible review today because here it is Monday and one of my fingers still hurt. I will be reaching out today and let you guys know how it goes.

Terrible service! I went for a full set and I am so not satisfied. Jackie did my nails and I hate them. My acrylic is so bulky. She clearly did a rush job. She even got up and walked off to do another customers eyebrows without saying anything to me and sent another girl to finish my nails. So unprofessional. I will never go back there!

They need to really invest in the establishment. The tech did a decent job but it’s not a place is make a regular visit to.

I hate acrylic nails, yet it always seems like area nail salons want to overcharge you to do minimal work on your natural nails. And while I think Ming’s does overcharge for manicures for those who love our natural nails (A basic manicure is about $ 17-​$ 18. Sue me. I’m from the South.), the service is exceptional, and the quality of their work is fantastic. For this place to be located in (what I consider) the hood, Ming’s is incomparable, and it by far beats out the majority of your high-​priced nail salons in the DMV. You definitely get your money’s worth here. Please note that there’s Ming’s I and Ming’s II (across the driveway from its superior), of which the latter is catered to natural nails.
Both salons are clean, and I love that they change the sticks after each and every waxing – Ya know, because that’s actually state regulation and a matter of proper sanitation and hygiene. Not once have I ever felt pressured to upgrade my services because I can’t stand pushy nail techs who begin speaking their native tongue after you sternly tell them you want nothing more than for what you asked (for the umpteenth time during your visit). The staff here will tell you the daily specials at the door and leave you alone afterwards.
I also love that they’re honest. When I asked for an eyebrow waxing once, whoever was about to do so could’ve easily ripped away (while ripping me off), but she thoroughly looked at mine, told me I didn’t need one, and only tweezed a few stray hairs without charging me. I even had some banged up nails that I knew I needed to get a gel manicure for, but I didn’t have the money for it. I opted for a regular manicure just to keep them covered, but the nail tech (same who did my eyebrows) looked and told me she’d only charge me the price of a regular manicure, yet I needed the gel to strengthen them.
Ask for Anna! I adore her! She’s never pushy, and she puts you to sleep during a pedicure and even a manicure. Tom’s good too, but Anna is the best. :-)

I love this place. My nails look great and the nail techs speak clear English. The price was awesome too.

I took my elderly mom to get her nails and pedicure, we qere there when tje shop openes at 10am, yet their were only 2 people there who could only do 1 thing… a pedicure. 4 people ahead of us, yet once the owner comea in and starts to randomly hand pick people to get service i have a big problem with that. after a 45 minute wait… just lost my hard earned dollars.
Thats not how you run a business at all.

Linda (owner) let me hold my «ladies day event» at her salon! We had a awesome time. && we all love Leo. Also the lady that did my facial was awesome! I can’t remember her name

After an awful experience at Ming’s 4209 Branch location, I came to this location because the owner was doing her best to make my bad experience better. The tech spoke English, her tools were clean and there were no crying kids so that was a HUGE improvement. I could relax and not worry that I was going to bleed to death through my cuticles. I got their spa treatment but for the price, I’d rather spend a little more and go to Escape in Waldorf.
If this review had been done shortly after the visit, I’d have given it a 3, maybe 4 stars. However, it’s been a few months since I removed the polish from my toes and discovered 1) way too much nail bed was removed with the drill and 2) the reason my toe nails kept breaking was because of a fungus. I assume the fungus was picked up at from the first Ming tech with the dirty tools but I don’t know for sure. However, the nail shaving happened at this Ming’s.
I went there early August. It’s mid January and I still have a good bit of thin, crumbly, splitting nail on my big toe. The nail beds of the smaller toes have recovered due to growth and regular application of anti-​fungal ointment. I’m waiting until the crumbly, thin part is completely grown out before I get another pedi … and it won’t be at Ming’s.

I’m very particular about my nails… EXTREMELY but I wouldn’t go anywhere else. Not only does Ming outshine some of those, extra facy, Tysons Corner area nail salons, the owner is a doll!
She has a keen sense on what women want and excellent customer service. She stays up to date on the trends and the staff is profession. Dion is the best nail tech, and I appreciate that all of the staff is skilled in every aspect, mani, pedi, wax, you name it.
Check it out.
Trust this «very particular» woman :)

Although I moved away Ming has always been my nail home. So while in town for a Homegoing I decided to destress here by getting guaranteed nail service. Yes guaranteed to be done JUST the way I like it!
Dan (my nail tech) was fantastic and didn’t try and make me/​persuade me into anything or other service sthey have. My sister also got hers done and we didn’t feel rushed or not important. I knowyou say Marlow Heights! Why would I want to go there… well if not for visiting the Giant than at least go to get your nails done… the RIGHT way.