Precious Memories

The women that work here are very nice and were very sympathetic with our current situation. When trying to find the perfect flowers for my grandmother’s funeral, the woman that was helping us made every effort in order for us to find the perfect match. There’s not many florists in the area so this is your best bet anyway! Highly suggest.

I’ve been in this store several times and I’ve noticed that the staff are unfriendly. No greeting, no smile. They can see me walking around the store, but I guess they feel that they are above anyone else being «flower arrangement specialist»…or whatever they call themselves. I even called once because I purchased one of their Bouquet Of The Month Club via a fundraiser event in Temple. I asked if it was possible that they can make an arrangement for me since I was 10 minutes out. I was on my lunch break, I didn’t want to waste my time waiting at their store just so they can make my bouquet. This way, when I got there, my flowers would already be available. The lady on the phone said that they are unable to do that because they want people to walk around the store to look at merchandise while they put together a bouquet for me. Are you kidding? How hard is it folks? Again, it must be above their pay grade to satisfy customers. Horrible customer service. To add to the insult, all six Bouquet Of The Month flower arrangements didn’t last but a minimum of 7 days. Thanks, but no thanks. I am extremely disappointed in this place and I will not be returning.

We have used Precious Memories for many years. They have handled weddings and four funerals for our family. They have always done such an amazing job. I always feel confident that I will receive the very best from them. Thanks for delivering such outstanding service year after year!

Our family has used Precious Memories for over 20 years. It feels lke they are a family member when we work together on a floral order. Their floral designer Norman has won many awards from statewide competitions. He has a unique touch at using unusual flowers and making original, graceful shapes with his arrangements.

I received flowers and toffee from Precious Memories in Temple, Texas from my in-​laws in Wisconsin. The delivery person set the arrangement in the sun on my front porch and did not call me at any of my available numbers (I checked all caller IDs). I was not at home and they baked in the sun all day until 7:00pm. The vase was so hot that I had to use a towel to pick it up. The flowers wilted and their petals fell off when I picked the vase up. The candy was melted into a big hardened lump. The whole mess had to be thrown away. Precious Memories has a FTD satisfaction guarantee on their website but the owner said that the people who sent it said they could leave it so they did. She refused to take any responsibility. I asked her why they did not put it on my back porch in the shade or at least put it behind a post on the front porch. She became very rude and argued with me that it was my in-​laws fault for saying they could leave it and then she hung up on me. I think my in-​laws purchase price for this arrangement should be refunded because I’m sure their purpose was not to send me expensive trash.