Tutsons Landscaping & Sprinklers

Everything started off great with Tutson’s. I had them reroute a sprinkler line in my backyard. They were able to come out and give me a free quote on the work within a few days of calling which was much better than many other companies. Their quote was lower than I expected so I jumped at getting them started on the work. I should have known something was amiss when I came home to check on the progress and there was just one guy using a pick and shovel to dig out the new trench for the line. Tutson’s completed the work, but when I checked out the line I noticed that a couple feet of the line was buried only by the inch of sod that was removed for the hole. Over the next month as the ground settled, the pipe emerged from the ground. I have called Tutson’s numerous times, emailed them, and filed a better business Bureau complaint I order to try to fix the problem, but to no avail. Generally my calls aren’t answered, but in the off chance I haven’t called in a few weeks, I believe they forget my number and answer. Once I have them on my phone they give me the run around that someone will be by to fix it, but it’s been 5 months and still nothing. I highly recommend you avoid this company! They may be cheaper, but you get what you pay for: horrible customer service after completion and work that doesn’t meet code or is completed substandard.