Yellow Cab

Good cab company just call ahead of time. Came a few minutes after but still made it to my job early. Have used this company a few times. Well worth the 23 dollars. Tony is a great cab driver. 5 star service and a good guy.

I left the bar at 2. I called the local cab company. Took a little while, they don’t accept cards! We were going to have to go get my ATM card and go get cash to pay the cab. However, as I was directing him, I explained that our turn was coming up. I said, «not that one, the next one.» He excelled a bit, was passing our turn. I exclaimed that we were at the turn. He makes a hard right and slams on the breaks! I fly from my seat into the passenger seat in front of me. At that point, I shouted and got out of the cab. I was not about to ride back to the ATM and back to my parent’s place with him after all that. He was either distracted, inexperienced, dumb or possibly impaired. I called the company right after that. Management is out until Monday but dispatch said that I didn’t have to pay for it, so what was the problem. I will offer to pay for the ride. However, I think I have a valid complaint and concerns, as well as some suggestions like using Square.

I had to use this cab service 4 times in the last week and I am very disappointed. First off, the vehicles were filthy! The drivers were eating in their vehicles and had trash in the seats. The vehicles were not safe. The back seat bench actually lifted up when I sat down (I’m petite) and looked like it was not connected and was just cushion. The drivers were smoking in the vehicles prior to picking me up. I left the cab smelling like cigarettes and I don’t even smoke.
The fare was $ 3.00 before we even drove away. I needed a ride that was 3 minutes away (couldn’t walk because of surgery) and it cost me $ 5.50 but when I was dropped off a couple miles further the day before that was only $ 7.00!
On average it took anywhere from 30 to 50 minutes just to get picked up. I was seriously disappointed. Not representative of a good company. Not clean, not punctual, pricey for the distances, and they have drivers who are not familiar with some of the public places like hospitals and clinics. If anything they should know those locations.

Don’t deserve any stars. Worst service I have ever experienced. Horrible rude and yuck. I called ahead to get a taxi ride from VA hospital to the Hampton Inn. They said they would pick me up at a designated spot in 30 minutes. So I got to the spot and sat down and waited. After 45 minutes I called again to check the status. They hung up on me. I called again and spoke to a very rude man. He said they were busy and would get there as soon as they could. I tried to ask how long it would be but he then hung up. So I waited another 30 minutes and called again. He said that they were headed to pick me up. So okay, finally. I sat and waited another 30 minutes. Now we are at over 2 hours. I called again and the guy said the taxi is just up the street and will be there in a few minutes. I contemplated walking but it was starting to rain and I didnt want to cross the 2 very busy streets near the hotel on foot. So I waited… and waited and waited. Finally as I was just about to call again I saw a yellow cab coming down the street. Just under 3 hours! The young man pulls up and I climb in the filthy, smelly, disgusting cab. I tell him where I want to go and mention that he must be busy (since it took nearly 3 hours to pick me up). This whack job then goes off on how his job sucks and the cabs are «death traps». This cues me to just get the ride back to the hotel fast. He then starts to drive to the hotel but stops right away and starts beating on the cb radio with the transmitter all while cursing. The duration of the ride comprised of this odd duck telling me that he hates his job, the cars are death traps and unsafe, the some days he feels like just pounding on whatever is in his way and how all his bosses are idiots. Once I arrived at the hotel I paid him with cash and asked for a receipt (for expenses). He then flipped out about «everyone wants an (expletive) reciept today». He scribbled on a pad, tore it out and threw it at me. I got the heck out of there fast.
If you are ever in Temple Texas PLEASE PLEASE make sure you have your own transportation. You cannot count on these jokers to get you from point A to B. Unfortunately (as of now) they are the only service in town. If ANYONE starts up a competing service in this town they will succeed with ease.