Jacob H Chung, MD

I had a very good experience with Dr. Chung. He corrected an eye problem that I had and I’m very grateful for his help. He’s accommodating, kind and extremely knowledgeable. Five Stars *****

Dr. Chung was very accommodating and zeroed in on the problem is been having with my right eye. He corrected the problem and gave a correct diagnosis in a very polite, professional manner. I would definitely recommend him to anyone who needs a good eye doctor but beware of the Asian woman in the front, she has a nasty attitude that I did NOT appreciate in the slightest.

Dr. Jacob H. Chung is a brilliant, warm, ophthalmologist that communicated my healing scratched cornea very simply. He gave me some special eye drops at the office and suggested I uget some over the counter eye ointment. My eyes felt normal in 4 days. .He uses Zoom Docs which allowed me to fill out my patient forms online. I loved that. All I had to do was to bring my insurance card and my driver’s license.
When I got to the front desk, they told me that my zoom documents were not at the office. On my smartphone, I had a text message that showed they received my documentation 15 minutes prior to my appointment. They made me fill out the documents again by hand. I had the first appointment at 9:00am. I returned the 5 page document back 10 minutes later. I saw the doctor at 9:45am. Just before they were going to take me in at 9:40am, I wanted to cancel my appointment because I make it a practice not to wait for a physician more than ½ hour. I was further insulted and told that I had to cancel online. It was then an assistant pulled me into an examining room.
All in all, the doctor is very good, but the front desk is not. The wait time is unacceptable, but they thought they did not have my information (turned out they did). I’ll give them one more shot. Maybe it was an aberration. However, the other folks in the waiting room said that the wait time was typical.