The UPS Store

I try to avoid the businesses on Main St while all the construction is going on but I needed documents to be notarized. I was in and out in less than 5 minutes. The staff on hand was nice and knew exactly what to do. Notary prices were reasonable and answered all my questions.

Clearly on the box it states KNOCK on door or RING BELL he did neither just thru the package and ran I know it is cold but come on. I get packages all the time and this is not the first time this has happened stop throwing my packages.

I’ve both shipped from this store and used it for last-​minute print jobs. It works for my needs. The staff is helpful and quick and I like that they’re open til 7 on weekdays!

Since the previous old reviews, this store has new management and staff. They are extremely helpful and it’s always fast. Over the past few months I have gone there at least once a week and have never had an issue. I highly recommend it. They even have a little play area for my daughter to keep her occupied while I provide info regarding shipping.

I don’t know what happened to this place. A few years ago it was fine. I called to see if I could have a package dropped off there for pick up since I didn’t want UPS to leave the package on my porch. The guy said as long as the package didn’t need a signature UPS would leave it on my porch. Hello? Did you hear anything I just said? Or do you just not want to do your job? This place is a lesson in frustration and a waste of time!

Since I’m sending a nice little letter complaining to UPS Corp about this store I think it’s safe to say I had a bad experience.
Short story, the store is run by terrible management who would prefer to be absent rather than provide the full scope of services or heaven forbid, customer service.
For over a week I tried at different times during the day to have my documents notarized there (I would have gone someplace else but these were specific docs that not a lot of places will notarize). When I finally did track down the manager who could provide this service, I walked in 5 minutes after confirming her whereabouts and was told she «clocked out». Even though she was still on site she refused to meet with me to reschedule.
In terms of the overall store, it’s run by a handful of high school kids who clock in and «hang out». They have no leadership and zero work ethic.
To put it in perspective, I WOULD RATHER DEAL WITH THE US POSTAL SERVICE THAN VISIT THIS LOCATION EVER AGAIN!
Avoid it like the plague unless you enjoy disappointment.