Jurassic Pets

Walked in by accident looking for the puppy store, and the place smelled really bad. I just saw in the new the owners were charge for animal cruelty this is just a bad place.

Went to the Lakewood location and absolutely disgusted. I have never been so offended with someone basically shooing me away with my concerns and questions. This place is terrible and I refuse to give this place business or anything nice to say. all the animals looked sick and on there last legs, it smelled worse than a pet store should. I will go out of my way to see how this place is open, who owns this, and thinking about calling the news about this disgrace of a pet store about pet cruelty. The owner would not even give me a second of the day to answer my questions about my sick turtle. Or give me the respect to call me back after I left numerous messages for the employees to pass on. 9 news here I come

Recently purchased a Russian tortoise from the Lakewood location. Spent 350.00 on the set up and the tortoise. Got him home and set up. The tortoise was very sluggish and wouldn’t eat. Called the shop twice was told he was hibernating and to by a stronger warmth bulb to wake him up. So I did. No changes called 2 more times and talked to them about him still not eating. Asked if I should bring him back and was told give us a call in a few days if there where no changes. He died a couple of days later. My husband drove there with the tortoise they didn’t even want to look at him and only offered to give us ½ off another purchase. No thank you. You are not selling healthy animals and only care about money.

This store is at the bottom of the pack when it comes to reptile shops in the Denver area. Don’t let their heavy presence at the reptile expos fool you; these guys have a TERRIBLE reputation amongst the herp community in Denver. There’s no shortage of horror stories regarding the way they treat the animals in their shop. Ask around and you’ll easily find somebody who can tell you the freezer story, for example.
The shop itself is very dirty. They do not clean their tanks as often as they should and several of the tanks are set up incorrectly for the species it houses (last time I went in there, a crested gecko tank was below temp and humidity). There’s better options in the Denver area to buy live reptiles if you are too impatient to wait for the next expo and buy directly from a breeder. There’s a few newer reptile shops in the Denver area that do it right — such as Nature’s Box and Parker Exotic Pets. Don’t risk it here. Give it time and this place will be forced out of business.

Smelly, filthy, and just overall unpleasant to be in.
The animals looked ok but the feel of the whole place was just unorganized and very dingy feeling.
The whole store stunk a lot more than other reptile shops I’ve been in. It looked like they were trying to clean, but it still had a very strong odor (like they hadn’t cleaned in a while).

Store is absolutely disgusting. The fact that they are still in business after the owners and their child have been charged with animal cruelty blows my mind.

I had a great experience! I bought a happy social Rosey boa and her entire home. I had never even held a snake until I walked into this place and the employees made me feel great about my first reptile. All the reptiles seemed happy and well taken care of. I do not agree with a lot of these posts. This place was bumping. A lot of friendly regulars came in buying feed and told me about their own great experiences with the pets bought from this store. There were grasshoppers everywhere, it was cute. This place was as clean as it could be considering it homes hundreds of reptiles and feeder mice. I loved this place, even if you aren’t looking to buy an reptile, it’s a great place to check out. Such a cool store!

Alright. I have been wanting to make a Unilocal account for a long time, and I never thought that a negative experience would be my motivation to finally start one.
I had looked at their advertisement for baby hedgehogs and wanted to see what they had. When I first arrived at this store, for some reason, I felt hesitant to go in.
I walked in and instantly felt that something was not right. I saw that the store was very unorganized. The whole store in general was very dusty and not clean. I felt very uncomfortable standing in the store. Rats were crowded into a cage. The cages looked as if they haven’t been thoroughly cleaned in a while. The environment that the animals were in were absolutely disgusting.
I came home and decided to do some research on this store and found this:
Overall, this was a very negative experience for me and I will not be stepping foot in Jurassic Pets ever again.

I went in and was surprised at what I found. I had read the previous reviews about lack of cleanliness and poor animal conditions. I was expecting to see filthy animal cages and dead or dying animals. I saw neither. There were a few cages that did have some feces, but one of the employees was cleaning the cages nearby so they were probably next. The animals looked to be in decent condition, I didn’t see any dead or dying animals. The employees were very helpful and friendly and answered all our questions. It was a little cluttered and cramped in the aisles, and there were some flies because the doors were open, but this wasn’t the pit of eternal evil and animal torture like some people are making it out to be. This place seems to have a bad reputation because of that news report, but I found no evidence of that being the case now. They seem to have cleaned up their act (and their cages). I would recommend that you go in and give this place a try first before making your final judgment.

I am so guilty of rescuing animals from this nightmare pet store. Why is this place not shut DOWN? I witnessed dead, sick, or dying animals each time I went in (twice). I saw drowned chameleons in FILTH, the kind of thing you see on pet hoarding shows. The 18 year old employee just stared at me as I was speechless. I immediately reported them. This was back in 2014. The owners now have upwards of 100 charges of animal cruelty against them. I think so many people do not know. I see these people at the Rocky Mountain Reptile Expo and Repticon with tons of people patronizing them, clueless. The Kubics should be in jail. They are either mentally ill or just greedy. Our reptile community is shamed by them. They should legally never be allowed to sell or be near an animal again. I am so passionate about this because I have simply never seen such deplorable situations allowed to persist. I will never forget scooping up a chameleon from the filthy bottom of this cage as it gasped and died in my hands. I walked out of the store with it (as others lay dying behind) and just cried.

My fish died this morning (4^th day after purchase), Chris at Jurassic Pets store discuss the details about when I bought the fish and how it was cared for, then he asked me to bring the fish and some of the water. He would test the water and if the water was OK then he would replace my fish. So when I arrived the same day with the fish in a jar with the water, Chis said the the water would test bad because the fish was in it the water and he would not replace the fish after our agreement. He would not test the water and said that it was to late to give me a new fish. I am bad because this is the same day we made an agreement. Chris would not test the water. My daughter bought me the fish for Mothers Day with all the stuff we needed for a good habitat for our new fish.
I am for helping small business usually I well never step feet in that smelly store again.
I had the recipe, we had an agreement. Chris broke our agreement.
Do not ever go to this pet store ever.

Worse place ever! The conditions they keep the animals in are horrid! You can see firsthand how sick and neglected the animals are. A truly sad experience with awful customer service. I am surprised this place remains open!

Thought people might want to know about this article. Please look at this article.
I would never ever do business with them again.

I’m not one to Unilocal about good experiences even though I should, but this place is the pits. Filthy and plain old unclean. A lot of the animals seemed to be crowded and or sick in some form. Please, as bad as it looks, don’t «rescue» or buy from them, just makes them get more. Took 20 minutes for someone to acknowledge my presence even though there were no other people there. Looks like they had a new shipment of product in that was being shelved, but in my eyes, should of been busy cleaning enclosures, dusting, or mopping (bleach water needed). Floors were disgusting, then I was offered 20% off when I told them I’m not going to buy anything. Desperate for sales perhaps? They need help or education. That establishment shows me they have neither.

Very cool place. I’ve been there twice. First time was to get crickets and a hopper. Ended up looking around for about an hour and talking to the young man that was working there alone. He knew what he was talking about, very knowledgable. I told him about a problem I had with my 40gal tank top, he told me to bring it in and he would look and try to fix it (for free). Upon checkout, he told us of a deal the have with meal worms and crickets. If you prepay for them in bulk, you get VERY good prices. I prepaid for 1000 so I saved $ 50 on them.
The next day when I went back to show him the 40gal top. He wasn’t working. Instead a younger lady was working. I told her about the guy, and how he offered to try and fix the top. She then proceeded to find a brand new top, that went to a broken tank that was being mailed back to the company. She just traded us the broken top for the brand new one. Free of charge. VERY COOL!!!
Now, you may be saying, if your experience was so good, why not 5 star?
Well, because it was dusty. Very dusty. I saw cob webs inside a lizard’s cage. There was plenty food and water and the temp was correct. But it had cobwebs in the corner, without a doubt.
Now, during my first visit. The young man was feeding an aggressive Burmese Python. He did NOT smash the rat over the head. In fact, he just tossed the rat inside the enclosure with the snake so he could change the water. So, in spite of what other Unilocaler’s reviews say. There was no abuse of the rat when I was a there.

Store is in constant disarray… staff isn’t knowledgeable despite their attempts to sound educated. if you’re buying crickets or live food for your pet BEWARE! They cheat you by shorting you in the quantities. I purchased numerous «40 count» crickets and have often come home with 25,29,30 etc. NOT COOL. You’re better off going to SCALES N TAILS WHERE THEY KNOW THE BIZNESS !!!

It is a new store so I think they are getting the bugs worked out but it is actually where I go when I need crickets or superworms. They just started a small saltwater fish area, kind of underwhelming but it is about the only saltwater fish store in Thornton.
Greg

Love my snake (curious George) and the help from employees
Dexter

I started going here because they were a little cheaper, every time I go in I have to wait forever and when I do get service it isn’t great. Today I bought a large rat and my snake wouldnt go near it it definitely had something wrong with it and it died in the cage before mu snake even had a chance to kill it. I will not be returning I will pay the extra dollar for healthy food.

There should be a choice for no stars or negative stars. These people are abusive. We will never go there again. We usually shop at Scales ‘n Tails but they are remodeling or something. Scales ‘n Tails has knowledgeable, responsible, helpful staff members.
We needed an adult mouse for our snake. I wish he didn’t need to eat mice, but he does. We try to do it as humanely as possible. The young man behind the counter removed the mouse from the cage and violently bashed its head up against the counter, apparently, just for fun, because «they’re going to be food anyway.» He and the two other people in the store just laughed about this. The manager or owner (not sure) proceeded to shared his own story of abusing the mice.
Okay, maybe these mice are going to end up in a reptile’s belly, but does that mean that they should be abused and traumatized first? I mean, they’re still living things. It seems completely inappropriate to me. You don’t have to be a tree-​hugging vermin fan to realize that torturing a living thing is wrong. Who gets joy out of abusing animals? They probably like to kick puppies too. This is no way to run a business. Not only is it cruel, it is completely unprofessional. I hope they go out of business soon. Sick. Never again.
*This review has been edited on 1÷31÷13 to include updated relevant facts and respond to the review comments of Mike W.
In response to the other review from Mike W., it is ridiculous to think I would make up a story such as this. If you look at my other reviews, they are mostly favorable and pretty much always understanding to the shortcomings of a business. Unlike, you, I have been a member of Unilocal for years. I would never go out of my way to unnecessarily disparage a business and I have nothing to gain by doing so.
So, «Mike W. from Tuscan AZ» who has two reviews on Unilocal,one in favor of Jurassic Pets and one negative review for Scales ‘n Tails, I think it is you who is telling stories. I don’t work for Scales ‘n Tails and have no association with them besides as a customer so I don’t really care if you post negative reviews for them or not. You stated in your review, which has been filtered I might add, that I must be part of another store because I know you posted a review on Scales ‘n Tails. It’s not about being connected to another store, it’s called looking at your profile, dude.
Lastly, we were purchasing an adult live mouse to feed to our snake. Whereas pinkies are probably gassed and frozen, live mice are sold live. This store may have healthy animals, I have no idea, but the behavior of the people who work there is not appropriate, ethical, or professional.