Agape Optometry Center

The team here does a great job and truly cares for each patient. I trust Dr. Mayer totally.

I love Agape Optometry Center! The staff is all very friendly and helpful and it seems that they really do aim to please. Dr. Mayer was very kind and took a lot of time with me to ensure that all of my vision care needs were met. I recommend them highly!

It is worth going to an optometry center where the personal attention and the knowledge of all the staff is so much higher than the larger chains. Last year they spotted that our youngest child had problems with his eyes that explained his difficulties with reading — something that had puzzled us and his teachers. With vision therapy he is now back on track and has caught up with his class. It saved years of troubles and we are most grateful. The patience the staff had while I tried several types and brands of contact lenses was also impressive and really shows how interested they are in getting it right. I have and will continue to recommend them.

I have been going to this office for years and am very happy with the treatment and service I have been receiving. I always get the feeling that everyone there wants to give the best treatment they can give.

I went here based on the positive reviews. Sorry, I just don’t get how this can possibly be anywhere beyond 2 stars. I worked with multiple people in the office and it was a train wreck. The exam was fine, nothing spectacular, but adequate. I needed new contacts and glasses since I have become farsighted as well as nearsighted. During my fitting for contacts in the office, I explained that my vision was blurred and double. They said, that’s OK it will get better. When I came back in two weeks later, I explained it didn’t get better, They said, oh it will, so how may boxes would you like to buy? I said, no, my vision is a mess, I need something different. Reluctantly, they gave me a second set to try (same contacts with a slightly different prescription. Same result and same push to buy multiple boxes despite the fact that they clearly weren’t appropriate. I’ve been wearing contacts for over 30 years, and I’ve never had this happen before. I went to a different Optometrist and immediately they offer multiple options which worked for me.

I have been going to Dr. Mayer’s office for so many years! The whole office is so friendly and nice and Dr. Mayer is one of the sweetest people I have ever met. In response to comments regarding up selling, I think it’s always good to be a wise consumer and ask questions up front. I appreciate going to a doctor who takes the time to answer my questions and cares about his patients.

Agape Optometry and Dr. James Mayer are the best I’ve ever encountered. I’ve been going to them about 10 years. The office is mellow and kid-​friendly. The staff is consistent (Kimber is a magician with finding frames that flatter and making them fit just right). Their testing room is filled with state of the art tools for eye exams (no dilation or puffs of air necessary!), and they even have a camera that maps the INSIDE of your eyeballs to be sure it’s all healthy in there. Dr. Mayer is kind and thorough, consistent with the Christianity he espouses, and I enjoy hearing his goofy laugh each visit. His personal story is inspiring, as well.
The only area I can see for improvement would be a selection of non-​designer (less expensive) frames. But there’s no pressure to buy them there, so if the cost of their frames/​lenses is prohibitive, take your script to Costco or an online retailer. Then again, if you do that, you won’t have the pleasure of working with Kimber!
Overall, I can’t say enough good things about Agape. I won’t be going anywhere else!

Dr. Mayer is one of the foremost optometrists in the area! He stays on top of the latest technology and is extremely thorough during his exams. The office staff is knowledgeable, efficient and friendly. I highly recommend Dr. Mayer to all!!!

Had an exceptional experience. All of the staff were thorough and friendly. I would recommend them highly.

I have taken my children to Agape for three years. My daughter is now five and my son is seven. My experience with Agape has been very positive. The staff is extremely professional and interact well with my children. Even when they were both very young, they felt comfortable with the staff. The optometrist took his time to explain the results of the eye exams, and offered suggestions to help their eyes develop properly (my daughter is slightly near sighted and my son is slightly far sighted.) These suggestions incorporated activities such as increasing lighting during reading, avoiding prolonged close range activities (taking breaks to ensure that eyes have time to refocus), increased time outside focusing on things in the distance, and ensuring adequate distance from the page while reading. Ultimately, we decided to use these strategies in concert with eyeglasses for both children. My children’s glasses arrived earlier than expected. My daughter even lost a lens (she tripped and hit her cheek on a foot stool, which dislodged her glasses causing the lens to fall out) in the first week of having her glasses, and the staff quickly worked to repair her glasses. Overall, we have been extremely pleased with AGAPE!

Very comprehensive, quality eye care!

I’ve been going to Agape for around 3 years now after having a bad experience at another optometrist’s office. The reason I’ve stayed is because I really appreciate the care and time they take during my appointment. They run more tests than most and compare the results with previous years to make sure my eyes aren’t getting worse.
I especially like how they take a photo of the inside of each eye (it’s a painless process) to ensure everything looks good.
My prescription hasn’t changed much so I’ve only ordered one pair of glasses, but I had no problems at all and the front desk person was very helpful during that process.

Don’t be scared away by the name or the way the answering machine talks to you! I almost was! But then I read Dr. Mayer’s bio and was willing to take a chance on him and his office… that and my previous eye doc recommended him. That being said, I went with my 2 kids and we all enjoyed our experience. The doctor and the staff are all very nice and friendly and good at what they do. I didn’t feel any extra pressure to pay for anything I didn’t feel I needed. They were patient and helpful.
I would not take a point off just because I couldn’t find the place! Just ask for directions! I did and found it just fine!
I would recommend Dr. Mayer to any of my friends!

Excellent eye care. Will allow you to choose the level of eye care you want. I usually only get what ins. covers and they are fine with that. They have great new offices: clean, efficient, great views, friendly staff. Have had to wait 1 – 2 wks for lenses/​frames but I considered that normal. Had trouble getting used to a new perscription on one pair. They replaced the lenses, no problem, no charge. The staff will allow you to select frame style, etc., showing all available lines with varying prices. Choose what you want/​can afford no pressure. Pleasant, convenient, I’ll keep cokming back.

As far as their tests go, I haven’t had any problem or think it is an out of the ordinary optometry experience. But that being said I am only giving a 3 star review so I have to explain myself.
First — Their new location is hard to find. I drove around and around till I finally found the place and was late to my appointment. No one even mentioned they had a new location when I spoke to their employees on the phone.
Second — The email notifications letting you know about your appointment are supposed to be correct. I had to call twice to find out when my appointment was because I kept getting the wrong appointment time in my reminder emails. That was how I found out they had a new location BTW.
Third — The first time I went I was quoted about a week for my glasses. Two weeks went by and I finally called and my glasses hadn’t come in yet. Another few days went by and I called again. Finally they had arrived but no one had called me. This is the second time I’m going in for glasses. It was about two weeks now and I still haven’t received an update on my classes. I was again quoted about a week on when they would be ready.
I’ve never seen many people in their office so I don’t know if it is just that they are busy or not but their customer service fails on follow up. Their staff is friendly though.

Our family has been seeing Dr. Mayer for our vision care since 2002. We’ve always been very pleased with his work and with the friendly office staff. Our original referral to Agape Optometry was for our daughter’s school difficulties. Her reading definitely improved — and she finally began to enjoy it– after a series of vision therapy sessions at Agape. Since then, we’ve all gone there for our routine vision care and been very satisfied. Our insurance covers all exam costs after a $ 15 deductible. There are some extra eye health tests offered; it is always made clear to me that these are optional. I generally do them every few years rather than annually, but could easily not do them at all if I so chose. When I turn them down, I am not pressured.
I have broken my glasses on several occasions (I never use a case!) and they’ve always been great about fixing them. I received a prompt call when the ones that had to be sent out were ready. I am honestly surprised by the other reviews!

Basically it boils down to this.
1. I cracked a lens in my glasses.
2. I go to Agape Optometry Center to get it replaced (very friendly folk/​service).
3. It takes nearly three weeks to receive and fix
3. For those three weeks no customer status calls, apologies, nada. I’m calling them and get the requisite double-​talk.
Verdict?
Fail!

This doctor is a rip-​off. He costs twice as much with insurance as my regular doc charges without insurance. A regular eye exam with insurance paying 20% was $ 500. Plenty of up selling with an expensive unexpected bill in the end. Pretends to have all the latest technology. Don’t buy into it.
While I appreciate the response from the practice, my wife wasn’t satisfied with the service as stated. Being a physician herself, she realizes the extra testing for a child was unnecessary. Feel free to contact us if you want to work something out. We never received numerous calls as stated.