Allen Motors Inc

By far the worst car dealership I have ever dealt with. I spoke to a man named Gary who promised me a price on a Jeep. I drove 4 hours to acquire the vehicle and upon arrival at the dealership Gary decided to all of a sudden up the price $ 1,000 and refused to stick to the previously agreed upon price. So glad I wasted my time and took a day off of work. To top it off, he was extremely disrespectful to my girlfriend and his customer service skills were just plain pathetic. He should be ashamed of himself. He is truly the definition of a car salesman.

For all those skeptics out there…
All you have to know is you’re in good hands. I’ve know Jim (the owner) and his son (Garret) who runs Allen Auto Body for a long time. I not only trust them, but I can rely on them. Whether it’s buying a vehicle or customizing a vehicle they have it covered. Jim ensures that you get exactly what you want and will work with your budget, whereas Garret does the same thing but in regards to customization. I recently purchased a Mercedes e350 coupe, which Jim immediately sent to the body shop for customization. It’s a family owned business that has been around for over three decades. It doesn’t take a rocket scientist to understand that if you’ve been around that long you’re obviously doing something right.
If you don’t want to take my word for it, challenge my review and go in for yourself and see what kind of smile you have on your face when you walk out!

By far the best car buying experience I have ever had, new or used. Let me explain;
I purchased a 2000 Porsche Carrera Cabrilolet from Rick at Allen Motors in December of 2014. Negotiation and purchase went very smooth. Rick handled with exceptional professionalism. As part of the negotiation, Rick agreed to replace the rear window of the Carrera at no charge.
Fast forward 1 year. Through no fault of the dealer, I had not brought the Porsche back to Allen Motors to have the window replaced as they were over an hour away from my house (I live in Whittier). After contacting Rick this month about replacing the window per our agreement, Rick responded by saying «sure, no problem, bring it in!» Keep in mind that this was a verbal agreement. They could have very easily said; Too late, tough luck.
After dropping it off and having Rick’s guy work on it for a couple of days, Rick called and said, «you know, the window’s been replaced, but it really doesn’t look quite right, so we are going to replace the whole (convertible) top for you, no charge. Again, this is full year after I bought the car! Keep in mind that replacing the window was based on a verbal agreement!
The new top and window look beautiful, couldn’t be more pleased.
In summary, Rick and the owner Jim are gentlemen and scholars (this is the highest praise I could think of). True men of their words. I think it’s safe to say that they are men of integrity.
I’d buy from them again in a heartbeat. Even though they are an hour away from where I live.
Thanks Rick and Jim!

I have gone to Allen Motors several times to sell cars and once to purchase. Jim and Rick are very knowledgeable and great to work with. They got my Porsche sold within 2 weeks at a great price. I would recommend Allen Motors to anyone trying to buy or sell a car! Thanks Jim and Rick!

I cannot say enough good things about Allen Motors! Though the car I was interested did not turn out to be the correct car for me at the time, Rick was great to work with! He was very responsive, thorough, and attentive. I would not hesitate to purchase from them!

Love Allen motors Jim is the best and have been good to me and my wife nacoshima for many years. Number one spot for what ever you need. Thank you Jim.

This is a wonderful dealership friendly salespeople with knowledge of the vehicles they are selling. I went there because of their great reputation I was pleasantly surprised what they paid me for my car.

I was looking for a new car, due to an accident which totaled my car. Jim Allen helped me cut out all the haggling with dealers. He gave my wife and myself the knowledge about certain makes, for depreciation. He was given the down payment amount and requested monthly payment. We were not looking to purchase but to lease. We had gone to five different dealers to test drive cars, Lexus was the number one pick for our situation. Just to be informed we asked for a quote. Lexus countered us three different offers. The last offer still did not come close to Mr. Allen’s. I researched made sure the numbers were correct. He delievered the car to his dealership, tinted my window’s and delivered it to my work. BEST experience we have ever had with buying a new car. We would highly recommened Allen Motor’s.
PS we are not related, I actually went there becuase of the last name.

I purchased a car through Allen Motors, and I was pleased with the overall experience. Everything was done on the phone, through email, and via overnight packs. I dealt with Jim Allen and found him to be competent and thorough. Jim answered all of my questions, including the condition of the vehicle, in an honest and straightforward manner. He answered my calls, and was very prompt in his follow up. I had a perfectly good experience with Allen Motors, and would not hesitate doing business with them again in the future.

To say I’m satisfied with Allen Motors would be a huge understatement!
I have been doing business with Jim and his team for over fifteen years, and each time I am more than impressed!
I think we’re up to our sixth car from them, with this latest acquisition exceeding all we could have hoped for. His inventory is stellar, and so even deciding which car to buy is a challenge! The car we did end up purchasing is so perfect we’re on cloud nine each time we take it out!
Then, when I decided to do some well deserved work on one of my «fun» cars I immediately thought of their very complete and well staffed service and body shop! Garrett, Luke, Chris and the entire team truly understand and appreciate those nutty people such as myself how love, love, love our cars! I had no qualms bringing this vehicle in and literally telling them «do what you think should be done». I have so much confidence in their abilities and how fair they are with their pricing that I had zero hesitation to not hover over the process! And, as a frustrated «car-​guy» that’s very difficult! When I got it back it drove and performed on a level it never has as long as I’ve owned it. Truly! It makes me think about picking up a project car and dropping it off and letting them surprise me with the results! On the other hand, the shop is the kind of place where when I did want to visit and hover around for a bit I learned many new things I never new from the staff!
Bottom line is that if you’re thinking about buying a new or «used» vehicle, or if you need any kind of service Allen Motors is the only place to go!
Thank you for reading!
Robb Weller
Westlake Village

Jim Allen’s team rocks! They’re ethical integrity of business was outstanding. We look forward to our next car purchase with them. If you want a dealership that takes the extra step to help you find a unique car, make sure you consult with Allen Motors!
They’re great!

If you go there know that you will be lied to and ripped off — they may sell you a vehicle with bald tires or they said tbe vehicle had a certain service but then you find out later, after it’s too late, that it actually didn’t
they are liars, no integrity w
IF YOU WANA BE
LIED TO AND RIPPED OFF
THEN BUY A CAR HERE

About two weeks after I wrote a Unilocal remove, Jim called me on my cell phone and said, «I got notice of your review and clearly you aren’t happy and I want to make you happy. I’d like you to come in for a full detail, as you know I wasn’t there when you came in last, so I’m not sure what happened.» I dropped my car off the following Saturday morning as scheduled, and picked it up 3 hours later… and the car looked amazing! It’s what I was hoping for when we originally brought in.
In conclusion, Jim made it right and made us happy, but I just wish this could have been the case the first time around.

Love this place! Great deals and a wide selection of cars from lower price to upper priced cars and everything in between. Jim is easy to talk to and a great guy to be around. Bought a Grand Cherokee from him 5 years ago and it’s running great ! Will always go back to him for used cars — also the body shop has done great deals for my paint job!

The guys here are great. Jim Rick and Gary know what they are doing. I have bought myself and my wife both cars within the last 3 months. Great cars at great prices. And they always have such a variety of cars. Keep up the good work guys.

We were here with cash in our pockets, ready to buy-​very serious buyers. we came in our normal attire, flannels & Adidas, driving our older model Honda –aka– the ranch cruiser and no one even spoke to us while we were there. not one single time. no one approached us. we would’ve purchased a car from that lot that we liked. It was right there! But they didn’t even talk to us so we left. Dummies

Jim Allen helped my son get an awesome car and was extremely professional. Nice to work with local business with good reputation. I highly recommend Allen Motors! Thanks Jim!

Jim Allen is awesome. Within a few short hours he helped me arrange the best Christmas present ever for my boyfriend.

Very condescending sales man. Just because I am young does not mean you can try to play games with me. I was firm about the price I wanted and he was so condescending to me.

THIEVES!!! I DON’T EVEN WANT TO GIVE THEM 1 STAR!!!
They sold my car 2 weeks before telling me it was sold!!! Allen motors gave the car to the new owner without a release of liability or transfer of title signed by us, or submitted to DMV. To this day I haven’t received my check for the sale of my car, and the new owner is driving my car, and I still own it! The bottom line is the new owner is driving a stolen car! WHERE IS MY MONEY FOR THE CAR YOU SOLD AND REFUSE TO GIVE TO ME? Do I call the police and report the car stolen??? MY SUGGESTION IS NEVER, NEVER DO BUSINESS WITH ALLEN MOTORS IN THOUSAND OAKS !