Computer Spirit

A couple of screws fell out of my laptop. I found one but I needed to replace the 2^nd. I brought in my laptop and he screwed in my original and gave me a new one at no charge. I know it’s something that is small and cheap, but I still really appreciated the gesture. The service was quick, polite, and friendly.

In a day and age where most big box stores are staffed by carefree youth that joke about «nah we don’t carry stand offs in the store, either buy them on line and you’ll get em within 48 hours OR you can drive all the way to Frys» As in Sorry old man your stuck with us. It was GREAT to happen across Computer Spirit. I’m helping my Nephew put together a new computer and at 5 PM we figured out all we needed were the stands. Pretty crappy way to start a build. 5:30 we hit the 3^rd big retailer with NO luck. Not only was I ecstatic to read that they were open till 6 but they were only a mile away. Not only did he have standoffs, he knew what they were, he had PLENTY in stock. Then to top it off he gave us the absolute best price I’ve ever seen on any computer item. It was like he was giving them away.
I know standoffs are a very very low dollar item, but they were crucial for what we planned to get accomplished that night. They had em, he obviously gave us THE BEST deal, FAR below what any other places were charging (Even Amazon). At this point we were willing to pay Radio Shack prices of $ 3.50 for four of em. NOT at Computer Spirit!
Fun likable guy too. I use to drive out to Westlake for similar parts. Now that I found a place a lot closer to home with a guy who actually smiles, they will be our first stop for computer parts from now on.
Its not often that my nephew heres me say much of anything positive, but as we were driving away I told him THATS how you do business.

Laurence fixed my lap top in one day! Yes one day! :) oh soo happy and a big shout out to you for getting it back so quick! Kudos for the lighting fast service when u need it most! Worked better than ever. Like new. Thank you your hard work does not go unnoticed.

DON’T DO IT! There are so many better places right around the corner, which I had to find out the hard way. PC Heaven has a ton of positive reviews and they are so professional … should have gone there first. I have long list of complaints but I will try and be brief. Brought computer in, first I’m told it’s a hard drive. That gets replaced. Still problems. Then he tells me it’s the power source. That gets replaced. Still problems. Then says it’s just the whole computer. Ok. Buy a new computer. Because I was leaving for out of town I left the new computer in the box for the owner Lawrence to transfer my data. When I get it back, it’s got all kinds of problems including a constant message that my Windows OS isn’t genuine. Return that computer, purchase a new one. Now I still need a new email system. So I try Thunderbird out, which is great, but the owner tells me my emails can’t be transferred to this email system I need to buy Outlook since I am transferring from Windows Mail. (Despite that all over the internet is says it is possible.) Ok so now I need to purchase Outlook in order to have my entire email files, folders, contacts etc transferred over. So I purchase Outlook and it takes the owner three days to transfer my email. He tried to charge me for this but I had to remind him this was still part of the data transfer onto the new computer. After I bring it home I realize my contacts weren’t transferred! So frustrated, I go back and tell him. He just looks at me and shrugs his shoulders, (something he does a lot,) and says he doesn’t want to work on my computer anymore. What?! Says he will send me a refund. Well it’s been 2 weeks, no refund. If you know a lot about computers then maybe you can work with someone like this, but if you don’t this is THE WORST place to go. He barely speaks to you, doesn’t explain anything, shrugs his shoulders a lot and clearly he either has very limited knowledge, or simply doesn’t want to spend the time to really fix problems. He’s worse than Geek Squad, at least there they can’t just refuse to finish the work because they don’t feel like it or are too lazy to. Lawrence is so rude and condescending, uncommunicative and has no customer service skills. And let’s not forget he lied about my refund. You have been warned. Don’t waste your time and money.

Lawrence at Computer Spirit was great! He turned around my computer in 24 hours. Thank you very much!

This place is under new ownership and boy are we happy… I could not imagine going to anybody else to handle the SENITIVE information contained of our computers, phones, Mac, tablets,…AND home Wi Fi and repairs… Larry does it all… it’s hard to trust someone nowadays… but we have had Larry take care of our Macs, phones, etc for years and years… he has knowledge and we would NOT go to anyone else… we strongly recommend him and we are glad he bought the business …, l

Bad… Just bad in general. I would give 0 stars if I could, he gets one for cable management. He charged 300 $ for the cables and 100 for windows 7 I never got the disk… And I pretty sure it is a trial version. Not to mention that he partitioned my 2 hard drives into 4 … I didn’t ask for that. I will re write my review of he fixes my partitioned drives. Besides that don’t recommend until then. Attention computer spirit if you want to get ahold of me email
Another this is his last name is nygu which is probably who left 5 stars a family member… Ridiculous.

Gary is extremely experienced and efficient when it comes to computer repairs. He’s extremely knowledgeble at fixing both Macs and Pc’s. I have been a PC all my life and he has always been around to fix my PC. Recently, I changed to a Macbook Pro and when I had some difficulties, he knew exactly what to do to fix it. Computer Spirit is always looking out for the best for their customers and I always come here for a computer fix. Great rates, great customer service, and I am always very satisfied witht he repairs! Highly recommend.