Voorman Gary S MD

I made an appointment with Dr. Voorman on a Friday at 3PM. First thing they wanted was my money. I said shouldn’t it want till after the visit just incase you need to add to it? They said «no,» we must take your payment first and we will collect more later it need be. That for starters turned me off. It’s not like I was going to run out the back door after the visit. THEN, I say «I’m very nervous about the visit. Im not one to get sick and I don’t like doctor visits.» So they kindly put me in a room and closed the door and left me there for about 15 minutes. Someone nervous should not be sitting in a small room with the door closed starring at all the medical stuff in the room. It adds to the anxiety. Finally Dr. Voorman came in. We was polite and quick to say he thinks he knows what my problem is and it will require an Audiogram to confirm it. As he is walking out the door he looks back and says «the good news is, we can do the audiogram in office and Im going to get you feeling better!» I thought great! I like him and Im thrilled I don’t have to go anywhere else and can get to feeling better asap. So he walks out and says to a nurse“she’s going to need an audiogram.” So I sit in the room waiting and waiting. Finally after about 15 minutes of waiting I let out a big sigh and drop my hands in to my lap. I guess a nurse heard me because she popped her head in and said «are you alright?» I said «I hope so. Im just waiting for my hearing test.» She said «oh, you have to schedule that.» I said «he said it was a in-​office procedure and only takes 15 minutes.» She said «yes, but we have to schedule it.» When I stepped to the counter to schedule it I looked around the waiting room and there was not one person waiting. I said «can’t we do it now? Nobody is even waiting.» She said «no.» I said «why? So you can charge me for another visit? Because clearly nobody is even waiting in the waiting room and Im willing to wait. I want to get better asap and the weekend is here» She said «no.» Then she told me their schedule was «wide» open next week. So I picked 8am Monday morning as I had already been suffering for two weeks and needed to start feeling better asap. When I come in Monday a guy is at the counter. I had seen him sitting in his car out front as he showed up early like I did. He had forgotten his wallet. It had been a 55 minute drive for him. They said «sorry, you have to reschedule.» I thought, how sad! As if his day isn’t bad enough forgetting his wallet and now your going to turn him away for it. Sheesh! They could hand him a bill and trust he will pay it or, ruin his credit if he doesn’t! I felt so sorry for him! It just seems so wrong. I get my hearing test done lickty split and they charge me 230.00 for the visit. Imnd you I had paid 150. cash on Friday to be told to schedule the «in office» audiogram. The Audiologist tells me I should be hearing from the doctor that day. I couldn’t wait! I was suffering by now 3 more additional days after the appointment to get his call and hopefully a prescription from him. No call on Monday. No call on Tuesday. No call on Wednesday. I finally call today and get a receptionist that apologizes to me but has no answer. Says Dr. Voorman is out all week and the other Doctor is in surgery. This is after Dr. Voorman had said right after he sees the results of my hearing test he will likely call in a prescription should it turn out to be what he thought it was based on the test. So either he forgot me or, he planned on making me suffer another entire week before he looks at it. I have no idea! I can’t get answers. The receptionist said «do you want to speak with the Office Supervisor?» I said «yes please, she should know what’s going on and how Im being forgotten. This is not how any practice should operate.» After being on hold for 10 mnuntes Im told Sylvia must be in a meeting. This sucks!!! Im suffering and almost a week later have not heard from any doctor regarding my test results and problem. Yet I’ve been there twice and paid twice! This is just wrong! Let alone making a patient who forgot their wallet turn around after 55 minutes in traffic. Im disgusted in so many ways about this practice. I’d find another practice if I were you. I don’t write Unilocal reviews. This is my first because Im just THAT PISSED OFF about this place!

Dr. Voorman made the initial diagnosis and then brought in his partner Dr. Lee who, thankfully for me, had recently learned a new procedure that is much less invasive. Dr. Lee recently performed the procedure with Dr. Voorman assisting and all went well with no complications.
I have complete faith in Dr. Lee and Dr. Voorman. They made the right diagnosis, used a new procedure that save me a lot of grief and kept me well informed as we made our way through this process. Dr. Lee’s staff was excellent in the pre-​op process. They would make all the arrangements and keep me well informed.
My primary care physician referred me to Dr. Voorman 6 or 7 years ago. I’ve been told by several medical professionals since that Dr. Voorman and Dr. Lee are first rate. Don’t think you could ask for much more than what I’ve received from West Coast Ear Nose and Throat.

Saved my day pulling a ear bud from my canal. Thank you a million Dr V & Staff! The girls up front got me in right away as an emergency patient and build my insurance promptly the experience was wonderful this is a great ear nose and throat doctor. We have great doctors in Thousand Oaks

Dr. Voorman was able to diagnose a VERY rare genetic disease my daughter has. He took the time to listen to our concerns, read the previous medical reports and follow through with an MRI of her brain. I will forever be grateful!

I will forever be grateful that my family has been able to see Dr. Voorman. He performed a tonsillectemy on my young daughter, and a total thyroidectemy on me (for thyroid cancer), and I couldn’t be happier with the experience. Both of the surgeries went well. He also has a wonderful bedside manner, and he spends time with you to explain and answer questions. His office staff is wonderful, as well. I would recommend him to anyone in a heartbeat.

I had an appointment with Dr. Voorman today, 8÷9÷11, at 4 at his office in Oxnard. I waited an hour and decided that was enough so I left. The office staff didn’t want to refund my co-​pay but I told them I wasn’t leaving without it so then they found a way to refund my money. Completely unprofessional and very ghetto, but then, what would you expect in Oxnard. Don’t waiste your time with Voorman; go see someone else.