Ace Car Reconditioning

Got a full detail on company car. Excellent job overall every inch was cleaned and detailed. Perfect job

I drive a family car a toyota highlander – nothing fancy and I usually get car washes and I vacuum it out every once in awhile. I had a sick kid in the car and it was bad and it smelled. I cleaned but couldn’t get it out. I called around for a car detailing for ODOR specifically to get rid of the odor in the car that I couldn’t find or get to. I got 3 quotes that were all within a $ 100 of each other but my issue was timing. I wanted it done as soon as possible! Ace Car reconditioning not only gave me a specific rundown of the work they would do that was quite thorough but they also suggested an Ozonator treatment. I didn’t know if this was a gimik or the secret to «New car smell» so I agreed to upgrade to add it. i was still in the ballpark of the other quotes, plus they could get me in right away. I turned up the next Monday at 7am for the drop off and accepted the Toyota Prius loaner for $ 10, that was a no-​brainer. The Prius was simple and clean but smelled strongly of «Carpet Fresh.» The shop was clean and simple. Many certificates on the wall but mainly Angie’s list participation and Rotary Club Certificates. Their license was up to date for an Oregon Business. Maybe they should take down the one for «Quoting for Profitability» though and the one for Las Vegas business seminar, but otherwise a good 2 station drop off counter work space. We did a walk through together of my car and the issue with the odor somewhere in the back. I was told to pick up my car same time tomorrow morning so they’d have maximum time on the Ozonator. EASY!
I received a call mid day they found the problem odor was under the far back jumpseats and would require removing the back row seats. I had their assurance they knew how to remove the bolts and then reinstall those seats. I agreed to the $ 90 upgrade understanding the extra work from what was originally described in detail. Ok so they found the problem and the cleaning and Ozonator would give me the new car smell. I turned up the next morning at 7am but the car wasn’t finished. He said he called my cell phone. There was only the 1 call on my call log. Anyway I was asked to come back at noon, and I verified I would not be charged more than the already agreed to price. Noon happened to work out ok with my appointments so I hit a gas station and returned at noon. The car looked great, It was spotless to the dusting in the vents and vacuum lines on the carpet. I walked the whole car to make sure no ooops happened while in the lot. None found. I removed the cargo mat in back and made sure the jumpseats worked properly. They did. But the seats were wet! That could have resulted in mold if I hadn’t checked. He grabbed a rag really embarrassed quick and wiped them. I left the seats up. At checking out I was asked to pay for an extra day for car loaner but I told them our arrangement was no extra charge. They agreed. I signed and left all in about 20 minutes. Done!
My car smelled Wonderful! Completely neutral until about the 3^rd traffic light. Then my car smelled strongly of «Carpet fresh» the kind hotels use. Weird! I left my windows down to air out the carpet fresh smell and to dry the damp back. I worried for 3 – 4 days that the car would still smell when the masking perfume was gone. But it didn’t! My car did NOT smell like new either. It did smell cleaned though, and the «Carpet Fresh» smell continued to linger. Ok so does the Ozonator thing actually work? Well when I first got in it did. I don’t actually know. If the «Carpet Fresh» wasn’t used would it have smelled cleaner? OR was it just the fact the carpets were cleaned and the odorous debrise removed from under the seats?
I waited until now to write this review, mixed feelings. I could tell if I had not been dilligent about my questions, directions, and quotes, it could have been a different review. The delay was small and no extra charge because I clarified that in advance. The guys were very friendly and caring of doing a good job. I didn’t feel anyone was trying to pull one over on me or anything. I will recommend this shop but I will say it is up to you to get cost info right up front and listen to details upfront that may cost you extra and figure that in. Follow up because I don’t think their followup was that great and could have saved me a trip. Still a pretty good experience so Four Stars and yes, I’ll go back.

The Ace team did an excellent job on the interior and exterior detailing of my car. They were courteous, professional, and had meticulous attention to detail. My 9 year old car looks new again!

I am so happy with the detailing work done on my car. My 2005 Dodge Magnum looks new inside and out. People so nice. Loaner car ready and even a little gift left in my car when I picked it up. Highly recommend

Ace Car Reconditioning goes above and beyond what is expected of them!
I’m returning today for another wash/​wax since I was so satisfied the first time. XLNT

Feeling happy. My 5-​year old Highlander with pet hair and crushed gold fish is looking BRAND NEW! These guys crush it every time. Worth every penny.

First of all, I have never written a poor review on Unilocal until now. Ace was recommended to me by a friend so I took my Scout International to these guys for several interior and exterior items. They replaced my headliner and did a great job, for a fair price. I returned the vehicle to them to do upholstery work, and to replace a floor liner, and also strip and repaint the exterior roof.
I was told 2 weeks for completion… they had the truck for 3 MONTHS. It was also broken into on their lot, tools stolen they were never offered to be replaced. When they finally did say the truck was ready, I stopped by to pick up the vehicle and the upholstery was work, including floor liner was extremely poor work (I’m paying nearly 900.00 for the interior work). They agreed the work was substandard and did rectify the situation by at least curing the major problems for the upholstery. The roof paint job was very well done so I have to be fair and that’s the reason for two stars. When I finally paid, I discovered they had broken a key off in the rear window hatch when I got home. They have not offered to fix it.

I have been going to Ace for years. They have done everything from detail my car to replacing bumpers. They have fixed things for free that they could have charged me for. They are quick and their prices have always been very reasonable.
This summer I was rear ended. Since someone else was paying for the repairs, I decided to try a different body shop who said they specialized in insurance claims. Leif’s told me that they had insurance adjusters with desks in their office which made the process quicker and more efficient. That was the first lie.
Leif’s had my car for 6 weeks this summer. Basically ALL SUMMER! When they finally gave me my car back because I was going on vacation and I needed to be able to take bikes on my bike rack, they had only fixed the back bumper and totally blew off the front. I took pictures and the insurance adjustor (who did not have an desk at their office and basically travels to all the body shops) agreed that the front also needed to be fixed. I told her I would not go back to Leif’s and needed to take it to my usual guys at Ace. The repair required a new bumper which Ace they had ordered, painted and installed in less than 48 hrs. I could have easily had my awesome car for the summer instead of a crappy rental if I just stuck with the good thing at Ace. I won’t make that mistake again.

There is both GOOD and BAD to this place. Yet, you’ll notice I provided a 5* rating. How can there be bad for a 5* rated place? Well I got in on their Groupon offer for a 2-​window car tint (just needed front windows tinted). But, relative to the price that I paid for the service provided, I give it 5*. If I had paid more, would I still have given it a 5* rating? Probably not. The GOOD: 1) It’s been a little over 2-​weeks now and the tint job looks fantastic. Obviously only time will tell, but happy thus-​far. 2) Website listed that they needed the car for 6-​hours. I was out the door in about 1.5 hours, so they were prompt and efficient. 3) Perhaps it was simply the date I chose, but scheduling was VERY easy. 4) All staff I interacted with were very friendly. 5) Website indicated they offer a rental car for the day for $ 10 — I didn’t take them up on the offer (instead just brought a Kindle to read), but seems like a good deal on a rental and their office suited my needs for reading just fine. 6) Free wifi (albeit took a little while before the person who knew the password came in). The BAD: 1) $ 5 charge per door panel to be removed. Not a big deal, but wasn’t mentioned on Groupon site and wasn’t mentioned when I made the booking. (I will add that their fee for door panel removal *IS CHEAPER* than other window tint shops… still would have been nice to know.) 2) They didn’t provide any after-​care instructions. Having had other windows previously tinted, I knew not to roll the windows down for a bit… and the tape over the window controls reminded me… but I had to confirm how long before I could roll windows down. Equally, I know with some window tints (not sure if it’s universal), you have to be careful what you wash windows with (i.e.: windex can ruin the tint) — nothing mentioned about this. Perhaps window tint is better? 3) No idea what kind of window tint was used. I know it is legal limit tint (they said the %, I don’t remember what it is), but no idea whether the tint itself is top-​notch or bottom-​barrel… Perhaps there really is no difference except marketing hype and it’s all about the installation, but would have been nice to know what I’m getting. 4) No info provided/​stated about warranty. Clearly I hope I don’t *need* a warranty and that the job they did is fantastic, and perhaps there is no warranty… *IF* I develop a problem, I’ll update my review to reflect accordingly, but otherwise, who knows. As can be seen above, the list of cons isn’t all that profound, and again, tint looks great.

Ace has always provided excellent detail services for our 5 car family.
We have had interior and exterior services and headlight restoration as well and have recommended Ace to our friends.
The measure of a company is not only how well they perform but how they handle mistakes… We had our headlights replaced and the tech got it wrong but Ace made it right!
You can trust the folks at Ace.

On a scale of 1 to 5, with five being the highest, I would rate Ace Reconditioning at a six! I have been doing business with Ace for many years and they have done everything possible to build and maintain my confidence, respect, and gratitude. Eric is an outstanding owner and manager, who truly cares about his customers. He is undeniably committed to high quality work and dedicated to customer satisfaction. He makes our numerous Church vehicles look new — inside and out! We get compliments on their work continually, and we are grateful for all the extra work and effort they devote to our vehicles. They are a company that has earned our business and loyalty!

Pushy and condescending sales men that I overheard speaking rudely about my behind my back. Zero stars!

My sister gave me a Groupon worth $ 99 to detail my car but the work that they did with the amount of time they had my car was worthless. Really I want my sister to get her money back! Please don’t charge people this much money for a car wash and a terrible vacuum job and then keep my car for 9 hours. I even tipped them ahead in good faith that they
had done a great job. Thanks for the rental but I’m so disappointed!

Great experience !
They always answer the phone — very friendly ! Did awesome detail job !
They Honored a competitors groupon price
And car was done on time — best detail I’ve ever had !! Thank u!!!
Highly recommend!

Excellent price, quality and service! I researched a number of places in the Beaverton/​Tigard area before deciding on Ace Reconditioning. The price was by far the best and they had a very friendly staff, and provided a very quick quote. Not only were they the best price, but the service was great too! They kept me well updated on the progress of my repair and lent me a $ 10/​day rental car while the repair was being done so I didn’t have to be without a car!
I was recommended this place by a close friend and will be sure to continue to spread the word.

My sad volvo had turned from a shiny fire engine red to a drab, muddy pink after several years in the sun and parking under sappy trees. I also had some paint missing on part of a front quarter panel. While I hoped that my angies list deal for «149 for Premium Exterior Auto Detailing with Paint Touch-​up» would cover the work required, I was told that «paint touch up» isn’t the same as filling in where there is no paint, which was a shock as the details said:
Polish out light scratches, swirls, and oxidation
Apply touch up paint to rock chips and scratches
But I wanted my car to be cleaned up, I had come this far, what is another $ 500?
Beyond the unexpected surprise of the added cost, I really have no complaints. The car came out looking better than I can ever remember. They spent a lot of time buffing out the whole car, bumper to bumper and repainted that quarter panel, blending it in very well with the rest of the car.
I received a mixed message and I’m not sure where the real truth is — the person who sold me the upgrade told me that the clear coat had delaminated from the front quarter panel and that’s why they had to take everything down to primer and repaint. Another person at the shop told me that it’s too bad Volvo uses an all-​in-​one– paint and clear coat in one product on their older cars. If it’s an all in one, how could just the clear coat «de laminate»? I’m not a subject matter expert in car paint, I was given an accurate estimate at the time I dropped off the car, I wasn’t obliged to have them do the work. They gave me the car back in better shape than I expected, albeit a half day later than they estimated and I didn’t know about the delay until I called to confirm it would be ready at the first time I had.
In the future, I’ll probably go a little slower and get another estimate. In the meantime, I’m happy with the way the car looks and a lighter wallet causes less pain when I’m sitting. If these guys are the low bid, I’ll happily trust my car to them again.
Quality of work: 5 stars
Matching expectations to the deal they sold: 2 stars
Communicating /​keeping me aware of the schedule during the process: 3 stars
I’m somewhat torn in the tip point between 3 and 4 stars. I think if I had advocated for myself better then I would have either not done the work here or been much happier at the price I paid. Perhaps if they had told me: «For the service you have pre-​paid for, we will do x» — I would move it up a notch into their favor. They are nice guys — do good work. It’s probably not the best placing of their rep’s certificate of achievements to have «estimating for profitability» on the wall — that one might be better off on a wall that customers don’t see.

I saw a coupon on Groupon for bumper repair. I didn’t get the coupon in the allowed time frame but went to the shop and they said they would meet the coupon price. Once they looked at my car they quoted me a price $ 24 more than the coupon price of $ 299 which was ok with me. There was an additional bump in the price once they had removed the bumper because of some pre-​existing damage. There actually was pre-​existing damage so I wasn’t offended. The work was done in a timely manner and the end result was great so I’m really quite pleased. I would go there again!

Dropped my pickup off. They had a loaner ready to go and was able together to work on time. Picked up on time as promised and gladly paid the $ 10.00 loaner fee was worth it. The detailing was great and the employees were friendly. Would gladly us them again.

One of the big guys estimated over $ 1,000 to do my repair, these great people charged me $ 400 and the job was perfect. Highly recommend this company. Family owned and terrific. They do more than just body repair

Don’t trust these people. They did not inform me of the $ 15 ‘up-​charge” for vacuuming pet hair. The neglected to wash the exterior, even though my receipt says Interior Detail and Exterior Hand Wash. Any tools, blankets and emergency gear that was in hidden the Spare Tire compartment, was left strewn about in the hatchback area.
I’m going back to NW Auto Spa, where I was much more satisfied with the service and quality of work.