These ladies should be offering customer service classes to other business, We special ordered a dog collar and measured his neck wrong our fault they immediately asked us to come back in so they could reorder a new one with the right measurements NOBS just good old service the way it should be THANKS
Melanie C.
Évaluation du lieu : 5 Portland, OR
Gallops is my go-to tack shop — serving eventers, they carry a wide variety of items for jumping, cross country, and dressage. The selection is broad and customer service outstanding. They can order pretty much anything, and will match prices. They also carry most of the basic sundries I need(salt, fly spray, brushes) at fair prices.
Laura M.
Évaluation du lieu : 4 Hillsboro, OR
I like this place. I recently got back into the sport after a 15 year hiatus so I needed new riding gear. When I walked in, I was immediately greeted and asked if I needed help. I was clear that I needed a helmet, breeches, boots, and half chaps and that I wasn’t necessarily looking for the cheapest, but I did have a budget. The sales woman was very conscious of my needs and I left very happy. I have gone back one more time and again, great customer service. I needed riding gloves and also recommendation on different riding breeches as I wasn’t completely happy with the fit on my other pair. I again made clear what my budget was and what I was looking for and was given 3 or 4 options. I left again very happy. I’m sure I COULD get things cheaper online, but there are just some things that you need to touch and try on. I will be going back here for my riding needs for sure!
Kevin A.
Évaluation du lieu : 4 Bend, OR
Gallops is one of my favorite tack shops in the area. I’ve been able to find most of what I need there, and the employees are helpful, knowledgeable, and always eager to help. I’ve bought several pairs of boots, breeches, gloves, and half-chaps, and in every event, they’ve been right there to help me find and fit exactly what I wanted. One thing to note– they are expensive. Don’t expect to walk out without spending $ 50 – 100. But, with that in mind, the majority of the products they sell are first rate, and the service justifies the cost. The only reason why this isn’t a five star review is because they don’t stock a few highly specialized products that I was looking for, and because when I asked for a pair of men’s sized spur straps, they sold me a pair that were WAY too long(I should have double checked, but still, they were practically the length of a bridle flash). Additionally, a VERY limited number of products are of mediocre construction(their collection of lunging cavessons, surcingles, and side reins were all from a company that I’ve found to be of questionable quality). That said, galloping boots, bridles, reins, bits, girths, saddles, and all other pieces of hardware are top notch. I even found a pair of flat reins that were the exact width and thickness I wanted! Even still, they are helpful, professional, and know their craft. Their focus seems to be more on the hunter/jumper side of the horse world, which is a little irritating for a mostly-dressage rider like me, but I can’t fault them for that. Also, it’s hard not to love being a tack store that has men’s sized full-seat breeches that are below $ 100. I refer all of my students to Gallops. Well worth a visit to the area.
Nan B.
Évaluation du lieu : 4 Camas, WA
The«go to» store for english riding supplies. Quality products. The sales staff is always warm and friendly! and knowledgeable. No pressure sales, even a selection of inexpensive gifts like stationary or baseball caps. This store carries a wide variety of products, so it is hard to keep all sizes of things in stock. They are more than happy to order whatever you want in. Overall an awesome store, just wish it was bigger.
Cc J.
Évaluation du lieu : 2 Vancouver, WA
The prices can be high. My past experiences have been mostly good-as long as you do NOT have an issue with your purchase. I put up with high prices for good selection and custom orders. Now I will not shop there again. After buying a pair of ROMPH breeches that I wore for ONEHOUR the fabric tore from the zipper all across the front of the breeches while dismounting. No way to repair. Initially the gals at Gallops said no problem we will replace. Then the owner got involved called ROMPH for a credit ROMPH said no. Patty would not stand behind the product and said I could have a 25% discount if I bought another pair! Whoa, hold your horses –really that’s your«discount» — I can get 25% at an online store. which is where I should have shopped in the first place. If Gallops had offered to replace them at their wholesale cost I might have considered shopping again at Gallops. I will now shop at Equus, online and other places. It do not trust Gallops to stand behind their product as proven by their actions.
K V.
Évaluation du lieu : 1 Lake Oswego, OR
Sales girl chopped tags off while my daughter was trying on pants. Assuming the sale is one thing — forcing a purchase is just bad sales.(They weren’t damaged — sales gal directly asked my 10 yr old if she wanted them while I was in the dressing room unavailable) Small store with nice inventory but I can find the same brands/items right down the road for far less. Disappointed to say the least.
Erica Z.
Évaluation du lieu : 5 Issaquah, WA
I am in love with this place. Great selection, awesome customer service, and no snobby attitude! They carried more of the high end goods I was looking for than Olson’s in Seattle and yet had a much more laid back atmosphere. Honestly, I wish I could pick this place up and move it closer to me. There is some marking up from online prices, but no sales tax, so that’s a plus in my opinion.
Daniel F.
Évaluation du lieu : 5 Kailua, HI
My wife makes sure to stop by Gallops whenever we are in the Portland area. They have a great inventory of high quality equestrian goods and their staff are super friendly and knowledgeable.
Kristin S.
Évaluation du lieu : 4 Wilsonville, OR
Pleasant, knowledgeable, and helpful staff. Great selection of riding apparel, horsewear, and grooming supplies. Convenient location.
Shannon S.
Évaluation du lieu : 5 Hubbard, OR
I love going to Gallops for english tack. Sure, some of it may be on the pricey side, but if you really look around there are great deals to be had. Their return policy is straight forward, I have had to exchange items and did not have any problems. The staff is pleasant and knowledgeable. Their location is ideal for those who live in Portland and not on the outskirts of town. I wish their supplement section was a little more broad, but then again, it is not a feed store. I highly recommend Gallops for english showing and schooling equipment!
Hanna H.
Évaluation du lieu : 4 Minneapolis, MN
Solid inventory for the English rider. They will special order items and carry seasonal items. They will allow you to try saddles on for fit. Can carry them hope to try on the horse and will take them back if not a good fit. Gallops carries a wide selection of items in many levels of quality. Can get amazing quality stuff as well as everyday lesser quality items. Great grooming supplies and riding clothing. Also good for custom boots.
Jane m.
Évaluation du lieu : 4 Portland, OR
Gallops is a well respected English riding, tack and supplies store. They, like most equestrian stores, will special order for you. Gallops carries some items of their own brand. My favorite bridle is a Gallops brand bridle and it’s holding up beautifully. They have some wonderful used saddles too.