Regal Cinemas Bridgeport Village 18 & IMAX

Awesome theatre. Great staff. Plenty of leg room.

This is our home away from home! My husband and I are here about once or twice a week, nice people, always clean .
Shelley Hanlin
Wilsonville

Never again!!! Concession line RIDICULOUS on a Saturday at noon… back to cinetopia after 20 minutes in line and missed the start of our move!

First off: this theater is in a prime location for business. It’s clean, convenient, and the building itself looks cool.
However, the staff on premieres absolutely cannot handle it (think like Harry Potter midnight showings). If the work load is typical, the staff is fine. But on premieres, they are disorganized, inattentive. Maybe the managers are doing a poor job and do not schedule enough of the staff to handle their big premieres/​events, but they advertise for midnight showings all the time. I feel bad for the staff if this is the case.
Parking sucks, you will most likely have to park in the parking garage which is at the end of the block. I think it would have made sense to have the movie theater and parking garage right next to each other.

What can I say? The size and selection of movies in the area can not be beat. Want to see a movie on its 8^th week at 2pm on a Monday? Great. It’s playing here. Want a cold draft beer while enjoying your flick? Done. They have 3D movies available, score.
I will complain there are not nearly enough concessions people. Recently I waited nearly 15 minutes for a beer, not cool.

This is a big theater with a ton of screens. Yes it’s a big chain theater, but it is nice.
I’ve been here a few times before but this time I came to see Star Wars with my Dad. Parking is always bad here, but we found a spot and hiked in.
Once to the theater we had choices, —
Regular
3-​D
3-​D IMAX
We went to the first to start, Regular.
We made our way past concessions, big buckets of pop, even massive buckets of popcorn, super ultra giant size candies… the usual multiplex fare.
Any way we make it through to our theater. It’s a large clean room with theater seating, each level is quite a bit higher then the last so good views throughout.
The screen is huge and already playing the pre show. After the pre show ended there was still about twenty minutes of coming attractions (note new movie from JK Rowling, Fantastic Beasts… Looks good. So does The Secret Lives Of Pets.)
The movie was good, the big clear screen and the great sound helped. So did the crowd the theater was mostly full, but I didn’t hear even a cough.
After the movie it was just a stroll to California Pizza for a late lunch.

Had a great time seeing a movie here. Friendly staff, efficient service, very clean, and an excellent Imax 3D experience. Parking also was a breeze. The only drawback is the price — unreal how expensive it is to see a movie! But I’m sure I’ll keep coming back for blockbusters that can only be seen on the big screen.

On 12-​26-​2015 I witnessed what can only be describe as near riot conditions at this location. There were a number of Star Wars showings and the staff and the disorganization was incredible.
There were three lines for every movie one outside to get your tickets, one to show your tickets to the ticket taker and one to get into the movie. Each of these lines were extremely long, taking an average of 15 minutes. If you wanted concessions you needed to stand in line for them and then stand in line to get your tickets taken and then stand in line for the movie. Even if you already got seats and went to go out for concessions you had to stand in the ticket taking line again. This was further compounded when people were using mobile tickets that were on one device and then got separated from their party. If you didn’t plan out the logistics of that before you went to get concessions you were in for a nasty surprise when you tried to reenter.
There was clearly not enough staff at the location. There were way too many customers and just not enough staff to keep things under control. The staff that was working had no idea what was going on. They were sending customers to the wrong lines, there was no explanation for which line was which. There was no signage explaining how mobile tickets like Fandango worked at that location.
To say the least people were getting frustrated. The worst part is the staff was making matters worse by just shrugging, acting not helpful and not communicating between each other. When staff were informed that people were being sent to incorrect lines by the ticket sellers they did nothing to correct the issue. Worst of all staff members were actively arguing with customers, saying things like «it’s not my fault» when customers expressed their frustrations. How much training does it take to train an employee to say «I’m sorry ma’am. I understand your frustration. I will try to address that» or «I’m so sorry. That does not sound like a great experience. Let me tell you how I can help you now»? Just a little empathy would have gone a long way rather than actively agitating the customers and then sending them on the way to another line already angry. I was genuinely concerned the whole thing was going to turn into an angry mob Black Friday situation.
Bottom line: My advice is to steer clear if there are any big movie openings you want to see here. This place is dangerously understaffed with undertrained staff.

It’s the day after Christmas at a mall, and a new Star Wars film is out. Let’s have one cashier open while a line of people at least a block long is waiting, so even though people leave for the movie early and arrive early, they’re still late!
Also, having two concessions cashiers is a great idea for a busy day!
The board says a movie is sold out? We should continue selling tickets for it.
This theater defies all logic.

I did the SW Marathon, and while that experience was very nice. We were there from 10pm the night before, and the restrooms were disgusting from that point already. they only got worse.
The strong smell of Urine and sticky floors along with empty soap dispensers and paper towel dispenser made using the facilities extremely unhygienic.

The service is horrible. No customer service option on their phone tree, and apparently they have disconnected the phones to not have to take calls for star wars today. So if you have any questions you get a big middle finger. I purchased tickets over a month ago and have a basic questions about them. Had to call a national number to get the local number, which isn’t taking incoming calls today. Yet another American company that doest want to pay to have proper staffing

Upscale theater in upscale shopping mecca. Here, you can purchase tickets in advance, and shop for an hour or two before the movie starts. You can walk right in. But this past Saturday, we decided to leave later. Nothing is more uncomfortable than waiting in line when the movie is starting in 15 mins. The cashier recognized our discomfort, and upon purchase of tickets, gave us two fortune cookies. Cool. No tantrum from us. Typical concessions. Over priced. They have beer. Small plastic cup. Stadium seating. 3-​D is cool. Restrooms very clean. It’s the only theater we attend as a family.
Yes…any theater is good for kids.

I love this theater but Regal is disappointing with their efforts to sell an average glass of wine. If you are going to have a picture of a decent pour of winenin the lobby, then don’t give me a 3oz glass for $ 8.99. Rip off. At least cinetopia gives you an actual glass of wine.

Our favorite movie theater! We always come here for 3D IMAX films. The theater is very nice and upscale for a Regal cinema. It’s our tradition to have dinner at Sushiland prior to the movie. It’s very convenient to get a quick bite and be done right when you want to before heading over to the theater. There’s lots of restaurants and shops nearby. The area is beautiful, elegant and classy. Lots to do there. Beautiful during the summer and lots of Christmas decorations in the winter. Love coming here anytime throughout the year.

Nicely situated in Bridgeport Village where there is lots to do around the area if you want eat/​shop/​walk before or after your movie!
Their screening rooms are on the larger side with huge screens and large, comfy seats. One of the nicer, newer theaters I’ve been to! Actually a great theater to watch an action movie at because of how big the screens are.

So funny to have technical errors on our projector in the middle of the movie Terminator… First time in my life~Still waiting problems solved~
Though I got a readmission ticket for now, the time wasted and disturbance on my schedule definitely worth more.
Stil waiting~Also get my money back, make more sense~
Decide to watch Minions instead~ A long movie night~Still have fun~

I always viewed this as a nicer theater. People actually dress up to come here. I expected the experience to be fun and exciting to see the new Jurassic World. But nope. The parking is horrific for starters. There were people cursing at each other in the parking building and young guys burning out on their street bikes.
Walking up to the theater, it is really a nice looking building, and there are long lines out front of people waiting for their tickets. Luckily we had pre purchased tickets on fandango. Unfortunately for us we weren’t sure where to check in with pre purchased tickets, so we went inside. Right when you walk in to your right is a large round desk with computers. It looks like a place someone should be sitting, perhaps someone who we could’ve asked what were supposed to do. But the guy who was standing there for a moment quickly walked away before I had a chance to say anything. So we went to some computer stand thing, thinking we need to get the tickets there but none of the computers on this Kiosk type stand were even on. There was someone standing kind of behind the computers, I asked if he worked there and he turned around slowly and said he thought we were supposed to just go to the guy who takes the tickets, he wasn’t even sure. So we walk over there through the crowds of un organized lines and talk to the guy who takes the tickets. I turn around for a second to look at the snacks and there is just a pile of popcorn all over the ground and counter with random buckets of unclaimed popcorn all over the place. It was pretty gross looking so we didn’t bother getting anything. This place just seemed dirty.
I dared to take a restroom break at one point in the movie where I come out and there are a bunch of girls who work there were standing around. One of the girls made it loud and clear that she was on her 10 minute break to some other girl who was whining about her next break. It was unprofessional and annoying.
I think this would be a perfect date place if they cleaned it up. I love all the restaurants and the ambiance of the mall. I went on a weekday mind you. I cant imagine the chaos you’d experience during the weekend.

I came here to check out the IMAX theater. Honestly, it didn’t feel like a big difference from a regular theater. I was a little disappointed. Tickets are kind of expensive and parking can be very hard to get when the shopping center is busy. This is a good place to go if you plan on hanging around the area, eating at restaurants, or shopping after the movie. If you are looking to just see a movie, I would recommend Cinetopia in Beaverton or Vancouver.

A typical over priced priced movie theater. It is nice for a regal theater. You know what you’re getting. They don’t do the $ 5 Tuesdays which is disappointing.
Expect at least 20 minute previews.

I’ve been coming here for years, since they opened really, and I can honestly say it looks and feels just as nice and clean as when it opened. It’s a chain theater, so there’s nothing too special about it but as far as theaters go they laid this one out well and have kept it in good order over the years. That’s why I’ve bumped it from 3 stars to 4. Cleanliness goes a long way for me in public places.
The location (in the open-​air mall Bridgeport Village) can be great or it can be terrible. Great if you have some time to kill or want to wander around with friends or catch dinner without having to go far from the theater. But terrible if you’re rushing to see a movie and end up driving around their maze-​o-​parking-​lots for 30 minutes trying to find an open spot. I’ve done both.
They have the latest movies, once in a while I’ll see an indie type movie but I don’t think I ever notice art house films here. It’s not the place or crowd for that anyway. They have nice screen and room sizes. All their gadgets seem to be the latest and greatest (or at least up to date) and they have a good selection at the snack bar as long as you’ve got a spare kidney laying around you can sell to cover the cost of food and drinks. I guess it’s pretty standard though for this type of theater.
Over the years they’ve added a lot of foods and beverages in addition to the standard popcorn, soda, and candy. You can get pizza, mini corn dogs, lattes, and now beer. It was handy when I was there last time since The Teen was hungry and really wanted pizza.
I wouldn’t definitely NOT recommend getting a burrito from the kiosk directly in front of the theater (Koi Fusion) and sticking it in your purse before heading in to your movie. Do NOT do that, it is a BAD idea. It would taste terrible and ruin the movie. *wink wink* No really, don’t do it.