Visiting the Gramophone store is such a treat for the eyes and ears. They are truly on top of the game in this space. Their showroom is large and spacious and well planned out. The theaters are large and showcase the equipment with knowledgeable and courteous staff always on hand. I started my Gramophone buying experience with a set of high end headphones and have graduated to larger pieces and always consult with them for my needs.
Rachel K.
Évaluation du lieu : 5 Baltimore, MD
I contacted a few installation companies before coming to Gramophone. The customer service has been exceptional! Bruce is the best and you can tell he’s been doing this for a very long time. I’d recommend them to everyone.
Pam R.
Évaluation du lieu : 5 Cockeysville, MD
So, we have tried to save money ion the past by having our AV work done by the Geek squad and others… never again. We have used Gramophone several times now. Yes, we paid a bit more for their knowledge, advice and service but it was worth every penny. If we have a problem(which happens with these complicated systems) or a question(lots because we are fairly tech-illiterate) they have responded quickly and completely, giving us the resolution needed every time. Our expert John went above and beyond to help us achieve the set-up we wanted. When we used the other guys we actually had to fight them to get what we needed and, in the end, we never did have a completely functioning system. You will not be disappointed with this team of professionals.
Stacy R.
Évaluation du lieu : 5 Randallstown, MD
This is a great place! They have a wide selection of brands and equipment. The customer service was great and they had everything. From showroom to install, this place is great. And they do, in fact, have financing. Who Knew?!