John Thomas, MD

These people put my 78 year old father in grave danger because of their careless and dismissive attitudes. Dr. Thomas John may or may not have a solid command of his technical specialty, but when it comes to common sense care for patients, his office is horrible if not outright negligent. Dr. Thomas John was late for the appointment, so another Dr. Abdul started the appointment. Then, Dr. John eventually showed up and concluded the appointment by telling my father, «if you feel like getting glaucoma, then come back to my office» being absolutely dismissive of the actual problem my dad made the appointment for which had nothing to do with glaucoma. My father was referred to this opthalmology specialty office by a regular eye doctor. In addition to them ignoring my father’s eye problem, the exam required having his eyes dilated, which he had never experienced in his life. The first basic question that is asked before this procedure is performed, even at a strip mall glasses store eye doctor, is if you have ever had this done before. This opthalmology office failed miserable to explain to my dad in advance to prepare him for this procedure, and let him know to ask a relative to drive him to and home from his appointment, nor did they explain to my father at the appointment about the effects of dilation. My father left the office driving his car with dilated pupils, completely unaware of how dangerous this was. He had to pull over several times on his way home. He could have been seriously harmed in a car accident because this doctors office failed to follow due diligence for the patient’s safety with a routine exam procedure. It may be routine for the doctors, but it was not routine for my dad, and I’m sure many other people who have never had dilation before. He was extremely distressed by the time he got home having such a scary experience trying to make his way home. I called their office to complain. The office manager said she would ask Dr. Abdul to call me back. He never did. Equally dismissive to me of this serious complaint as they were to my father.