Park Management & Realty

I have been waiting for a call back from park management regarding whether an issue is covered under my assessments or not. I have made 13 phone calls asking for an answer over a 2 month period and have yet to receive a return call. The woman handling my association is rude and unhelpful. This company is unprofessional and incompetant!

Ok, I’ve read the other reviews and note that many are several years old. In the mean time, our initial impression of Park Management’s service has been a breath of fresh air after our previous experience. We’ve accomplished more in the first 2 days than in the previous 4 yrs with our old management company. Our initial experience as our condo association management company has been impressive. I’ll be holding onto that breath of fresh air for now and hope to keep breathing it in.

Where can I start. I will just keep it very simple:
1) They were misleading in their initial approach and demeanor
2) They provide no services to the renter
3) They are focused on keeping as much of the rent they collected as they possibly can
4) Their contract terms are slanted in favor of them and not the owner or renter
5) To cancel the contract, you still have to pay them for work they will deliver
6 Their standard business process are outrageous.
In a nut shell, I recommend not doing business with them as a property management services.

They are the worst management company ever. Besides not doing their jobs, their unprofessionalism bars none. On more than one occasion our account manager was let go or quit and we were not told. Not once did they know about a foreclosure of a townhome unit until our board told them. David Kress talks a big game but once you sign on its downhill. They are horrendous

This has to be the worst management company in the existence of the world. For one, their services are extremely overpriced and they’re terrible at record keeping. They single out favorites in the complexes and if you’re not one of the chosen ones, you will receive random, endless notices about some nonexistent problem or what have you. Any question is always taken as some sort of personal attack so you’re forever walking on eggshells when you call. I really can’t imagine why anyone would want to use this company voluntarily for any reason.

In a word, never, never, never use Park Management for anything. Ever. I am a homeowner who still owns the property being «managed» by Park Management. If I can save any prospective renters/​complexes looking for management/​guidance the immense headache you are certain to receive, my life’s mission will be complete.
But here are some reasons you might like to use them:
1. Service means nothing to you. If you want someone to act like your business is doing a great hardship to them, by all means, call Park Management. They will be sure to treat you like an incompetent idiot who understands not even the most basic correspondence. When you question something – even doing so in your most polite nature – you can feel the person to whom you are speaking trying to compute the mere thought that you… want more information that she might be willing to give you.
2. Time means nothing to you. They’re moderately decent at returning a call, but if you have an issue that’s been on-​going, long-​standing, or is one that’s repetitive in nature, plan on making a few (thousand) more phone calls.
3. They are neither honest *or* trustworthy. When asked about some missing documentation regarding financial records, one should probably expect to receive some kind of serious avoidance of the question at hand. And don’t bother bringing it up again, for the next response will be no different.
4. They dislike their jobs. Or at least don’t like the «high pressure» environment that comes from having to return calls, address issues, you know… MANAGE properties. Ummm, hello. This is your job, right? You signed up to do this? You probably get paid. There are a ton of other *ahem* less demanding jobs out there, I’m sure.
At an informal meeting not-​that-​long ago, about 80% of the complex felt that PM sucked. The other 20%? Wasn’t in attendance. That should tell you something right there, no?
By all means, avoid Park Management and look elsewhere. Even if you have to pay a bit more (which I can’t imagine to be the case), it’s worth it if service is better and your sanity is able to remain.

The owner, David Kress, is extremely great to do business with. This is an honest and trustworthy company and I would highly recommend their services to anyone looking for a management company for their property or looking to rent. They listed our property quickly and gave great advice on areas that needed repairs. They take the stress out of renting! On top of all that, their pricing is far better than the competition in the area. Very helpful staff as well. Professional and well mannered people there!