Wow! Everybody should have customer service like this. I went in looking for an inexpensive road bike, but not really having a clue about bikes. The salesperson gave me a pretty good beginner’s tutorial on the differences between quality bikes and cheap bikes. He then steered me towards an inexpensive model because the more expensive model added features that he said wouldn’t do anything for me. The kicker… the bike I liked was a quality Giant road bike that was 10% less than avg. retail price. They also offer a 1 year warranty and recommend you bring in the bike periodically for a free tune up. I love this place!