Firehouse Subs

Food is pricy and Genisis the cashier needs training on her customer service skills. Very disappointed with the customer service and they no longer offer the chicken salad.

I’m falling asleep here waiting. Slow, very slow. with 5 people behind the counter can’t think of a reason why. I’ll stay with jersey mikes
Tried it again and this time is was great Sam the cashier was great. Got our food in four min great recovery guys

So we were really looking forward to trying firehouse for the first time today. I’m sad to say 1) they got both sandwiches wrong. 2) I asked for no Italian dressing because I absolutely hate it but the person taking the order was so concerned with if we wanted a pickle (she asked us each 4 times) she didn’t tell the sandwich artist no Italian dressing. 3) we asked if the subs were toasted… she said «yes absolutely» –NO they absolutely were not. 4) we had soggy subs and something that resembled a pickle… not sure why the pickle question was so important. Certainly was not a magical or even mediocre pickle.
Disappointed and won’t be back …

These guys know how to make a sandwich and they are yummy, they have had some growing pains but are getting better and the food is great.

So I just had an amazing experience here. When I was ordering the girl at the register (must’ve been new) overcharged me for the add-​ons. Well not a minute later the manager caught the overcharge and came over to my table and gave me back the overage. Nothing like this has ever happened to me before and that in itself will bring me back here. The subs were amazing but the service, the service will bring me and my family back! #veryhappycustomer

Only to make things worse– when we got to the ballpark and opened up our subs, one was missing mayonnaise and the other had only turkey and lettuce on it. The receipts specified it was a Malibu with turkey, avocado, bacon, lettuce only. And we got half of the 4 ingredients. So terrible.

Had lunch here today and enjoyed the meal for sure. The location seems larger than other ones I have been to and is designed well. Staff were all super friendly. As for the food, I knocked out the beef and cheddar and it was very good. Barbecue and cheese, what a combination. Overall, a very good experience.

Slow I mean seriously how long does it take to make a sub. Over priced not worth $ 11 bucks for a combo. Wont be returning anytime soon

I’ll update my review cause I really do love eating here but I’m very annoyed to drive all the way there and they not be open. I don’t run this place so I don’t know but I guess it’s not very easy to change your hours on Unilocal or google… But I don’t see how it’s hard to change them on your own webpage.

Here at 9:23 PM on 17 Dec and this place is closed up tighter than a duck’s butt. Said on Unilocal that it closes at 10 PM. Hmm. Good food though. That’s why I just came outta the house in this wiener-​shrinking cold.

Never eaten at a Firehouse Subs. This is is such a cute chain. We ordered the Hook and Ladder, Brisket and the meatball. All 3 were amazing. Best Meatball sandwich ever!!! Top it off they have what I call the Majic Soda Machine… If you have never tried it, give it a chance… you will never think about another sandwich place!

Placed a catering order for a business meeting and was very pleased how friendly the whole team was when I arrived to pick it up. Two members even walked my order out to my car. Had to remind them of a few things missing before leaving. Returned back to work and learned that I was given the wrong gallon drink. I returned to exchange it and as a result had to delay the start of my meeting. Very disappointed that I wasn’t offered even a free cookie for my inconvenience.

Found a screw in my bread last week… bit down on it and hurt like hell. Cashier froze when I told her. Re made my sandwich but didn’t receive an apology. Firehouse is better than this..

Service, service, service. Seriously every time I have been here everyone has been friendly and quick to greet me. Not typical of the fast casual enviroment.
Food: if you have ever been to a Firehouse before you know what they have sandwhiches. From hot to cold to item of the month. I have never had a bad sandwhich from Firehouse and this location is no different. Always nice. I recommend getting dressings on the side for any with Italian I like to control the amount I put on.
Go check them out. They beat some of the other sandwhich shops close by.

We’ve been 2x one was at prime time lunch every table was full & they had been open a couple of weeks. My sandwich was made correctly & the wait was short. So 2 thumbs up for first visit. If this were based on that first trip I would have given 4 stars for sure.
We went again today after lunch (1:50 p.m.) to make the table issue a non issue & there were maybe 7 people already seated so plenty of seating available YAY! I placed my order with Angie & she was helpful, quick & got the order correct. I’d like to say that my sandwich was correct but it wasn’t. I ordered ½ Hook no mayo, no cheese, add peppers & pickles. It arrived with pickles along with mayo & cheese but no peppers. We waited 12 – 15 minutes for both sandwiches to arrive. So I didn’t want to wait again so I just sucked it up buttercup as it wasn’t an allergy just a preference. I saw a teen that ordered behind us return his sandwich & he had to get it to go because it took so long & his buddies were done already. Such a bummer when an establishment can’t get some sammies done correctly or in a decent time frame when not busy.
I really do like the staff friendliness & willingness to help you maneuver through the giant menu. My hubs really enjoyed his Sicilian so I’m sure there will be a 3^rd try against my better thoughts. So wish me luck. I’ll update appropriately after. I just hope it’s another happy trip because the sammies are yummy & the staff friendly goes a long way.

Have you ever been to a sub joint where the sub they make for you looks just as good or even better than the photo on the menu?! Well this place is it! The subs are jam packed with tender meat, fresh veggies and spices. Subway can’t compete!

Ordered the Hook & Ladder Light (turkey & ham) plain and got an order of chili to try/​share. The chili was very good and the sandwich was really good and then I decided to try a spoonful of chili on my sandwich… It was amazing. I may always have to order chili with my subs going forward. That combination just made my day.

Walked in firehouse and was greated by every staff member working. Ordered my sub and was a quick easy process. Got my food in less than 10 minutes this places is amazing and out beats subway!

Firehouse Serves up good subs and salads.
First, I have to say the service at Firehouse Subs is great! The staff welcomes you when you walk through the door.
On this visit to Firehouse Subs. Upon arriving we were met by an employee handing out menus. My sister and I were asked if it was our first visit to Firehouse Subs. I said «no» however, my sister said «yes». The emoloyee went over the menu and recommended my sister try the smokehouse beef and cheddar brisket. My sister said the sub was delicious. I had the meatball sub and the meatballs were very tasty. I wish there wasn’t so much sauce because the bread was very soggy.
After leaving we couldn’t stop talking about how good the sub was. So if your hungry for a good sub at a great price, head over to firehouse

The New Firehouse Subs is open and they have the best subs in Town.
I have had the Steak and cheese 2 times and each time high quality food right temperature and Perfectly cooked