PCMAC Tech

Blake (and everybody else I’ve dealt with) is great. Very knowledgeable and helpful. There’s only one place I take all my tech problems, and it’s here! Been in with 3 different computers and walked out happy every time. Couldn’t recommend them more highly!

Rather than springing for a new computer I wanted to try to salvage my four or five year old HP by installing a new battery. I totally respected (and greatly appreciated) the fact that the PCMac guys honored my decision and didn’t try to pressure me into buying anything more than what I went in for. It was a real relief not to have to withstand the pressure of the dreaded «up sell.» The battery I needed wasn’t in stock so they ordered it for me and called to let me know when it was in. All in all, a great experience with the PCMac guys and, as a result, I’ll definitely be coming back — and referring friends — for any and all computer-​related needs. As an aside, it’s always great to see Louie, the business mascot, hanging out on the couch in the showroom.

Love the calm, intelligent, clean, patient and knowledgeable aura. Tech Andy Hemp worked on my Mac Book Pro and tuned it up so that it now works faster and more efficiently. I would definitely recommend this shop which has an integrity and orderliness not often seen at computer repair shops.
They also sell reconditioned laptops and various robotic toys.

Friendly knowledgeable people. Good service and good communication. I would come back again and share my experience with others.

I have nothing but great reviews and extremely positive things to say about PCMAC Tech.
I’ve rented a MacBook Pro from them several times for work and they are affordable, fast, friendly, and you pay when you return. I will definitely be a return customer!

These guys are incredible. Whenever I have computer issues, they are fast, thorough, and they maintain a great personal relationship. They’re willing to work with you, answer questions, etc. They seem like they REALLY care about their customers needs, and always work with them to get the best results. I appreciate their hard work and accountability. Truly upstanding work and people. So glad I found them for all my tech needs — highly recommended.

I love the store, I bring my macs here and bother them for advice! Staff is always friendly and gets everything working fast!

Super fast repair work. I had my computer back in 4 hours.
Being new to L. A, I was unsure of where to go for computer repairs so I Unilocaled and found PCMAC Tech. Thank you, Unilocalers. Blake was super helpful and quick. I depend on my computer for work and can not be without it for days on end.
Based on this one experience, I feel confident in recommending them.

Be very careful with this place. I basically paid a $ 150 premium for PCMAC to drive my computer to the Apple Store and leave it there to be fixed.
On my invoice from PC MAC, I was billed $ 480 for «Apple Flat Rate Service» to fix the display on my MacBook Pro, which I later found out meant that PCMAC took my computer to the Apple Store Genius Bar in Glendale, paid $ 310+tax for Apple to repair the machine, and gave it back to me — pocketing around $ 150. Found this out because Apple had previously added my repair issue to a recall «repair extension» list and sent me a refund of the (much lower) amount they charged PCMAC for the repairs. When I called Apple asking for the rest of the refund, they shared with me the details.
I contacted Blake about the situation mid-​day yesterday and he did not respond yesterday nor today, except a short email telling me to consider the partial refund a gift and that it is «Awesome!»
I feel less than «awesome» about paying a $ 150 premium for a dude to drive a few miles to the mall for me. I also feel less than awesome about the lack of response/​acknowledgment of my complaint.

Blake is an absolute professional. He was very sweet and I was in and out of there in a matter of minutes. I will certainly go here for all my computer issues.

Blake is awesome. I will never go to Melrose Mac or the Apple Store again. Blake is all about service and getting the job done. He went past his closing time to make sure that my laptop is running effectively. He’s great

This review is long overdue so I apologize in advance!
PCMAC Tech can help fix HACKINTOSH problems!
PCMAC Tech was a great place to take my computer when I was in dire need of some repairs. I had purchased an already built Hackintosh computer from a friend, and several months later my entire system crashed out on me. Obvioulsy, the Apple store or a place like Melrose Mac wouldn’t help me because I had a custom built system, but Blake at PCMac Tech welcomed the challenge with open arms.
It took a few weeks to completely figure out the problem with my system, but I greatly appreciate the time and effort that Blake spent helping me get my Hackintosh back up and running. I do a lot of Video Editing and other work from my system so I was skeptical as to whether or not the updates and fixes would last, but after several months I’m still going strong. Thanks again guys! And I will definitely be a returning customer in the future (if need be).
–Taylor L. Holland

We had our Apple laptop repaired here as the Wifi card needed to be replaced. I have to say Blake provided us with excellent customer service and overall we were very happy with choosing them. Quick turnaround with service, and they also carry a great selection of Legos.

You know that feeling of someone stringing you along? That’s how I felt when I dealt with Blake at PCMac.
I took my older Macbook Pro in late on a Friday because the screen became distorted. I turned it on and Blake said it’s the video card which costs $ 250 to repair so I said OK because I had no time to shop around.
When I asked how long it’d take to repair he said Saturday (next day). Saturday comes along and I don’t hear from him at all. I call Sunday to find that he hadn’t even started and that it’d be ready Monday. Monday comes and it’s not the video card, it’s the entire screen which costs $ 400 AND it won’t be ready till Tuesday.
I was completely frustrated and helpless.
Overall, my problem is with his lack of communication. If you’re under staffed or not able to get to it, let customers know right away. Don’t tell me tomorrow if you’re not even sure, computers are very valuable with tons of personal information. And get this, even when I mentioned my frustration he showed any lack of concern!
I wish I got the 5 star rating that everyone else got but unfortunately I DID NOT.
Oh and when my boyfriend walked in to pick it up, Blake noticed his shattered IPhone screen and offered to repair it for $ 150. Are you kidding me?! If you have a broken screen there’s a spot I know in NoHo that’ll do it for $ 20. I had mine fixed last year.

I can’t say enough good things about Blake at PC Mac Tech.
I had not been able to open a Word document or use Word for over 2 years due to some odd Syntax Error. Genius bar at Apple couldn’t figure it out, our computer-​geek office manager (who seems to know everything about Macs) couldn’t figure it out, and so I had just about given up. But Blake not only figured it out, but got my whole computer running faster and better in a reasonable amount of time and for a very fair price. And he is a nice guy to boot! I am a computer idiot but he never made me feel that way.
I am so pleased. Thanks to Blake I feel like I have a whole new computer. And the store is practically walking distance from my house. I will never go anywhere else for computer repairs or help.

Great small, local business in a great neighborhood. Brought my virus infested PC in on Friday afternoon and got it back on Saturday. Blake was great and will now be my computer go to guy! Love Louie the Westie who is the official greeter!

Only three minutes ago I called PCMAC and spoke with Roy who is very knowledgeable and professional and gave me excellent advice on how to handle a warranty situation with my MacBook Pro.
I wanted to write this review while it was on my mind.
I was especially pleased with his taking the time to give me very valuable and correct information even though I did not need his services but rest assured when I DO — PCMACH Tech will be my first stop.
In this day and age small businesses and people oftentimes do not realize how important treating even Potential Customers is a very valuable marketing strategy —
It is not often that I get this type of professionalism and treatment and I can only say that if people like Roy are THAT professional and helpful with Non-​Customers I can only imagine (and especially see from the glowing reviews below) how amazingly well these guys treat paying Customers.
I cannot recommend them enough simply based on my personal experience and the experience of satisfied Customers who are already very appreciative of their services.

My 4-​year old macbook took a tumble and get a dent in the bottom of the screen. It was mostly cosmetic, but the dent want just deep enough to keep the laptop from fully closing. I took it to Melrose Mac (who are also great guys, btw) but they informed me they couldn’t just pry out the dent. They’d have to replace the entire top half of the laptop, screen and all. Alas, I was hesitant to put that kind of money into a 4 year old laptop. They suggested I give PCMac a call.
And I did. And I was very happy. They fixed the laptop that day (6 hour turnaround!) and while the dent is still visible, they were able to straighten it out enough that the laptop closes and opens easily again! YAY!!! Exactly what I wanted and for a fraction of the cost of completely replacing the screen!!! Thank you guys!
Oh, and they have lego in the store! How cool is that?

These guys were very helpful when we had a minor issue with a program on our Mac. They fixed it quickly and were very friendly.
PS — My son loves the LEGO train in the window!

Blake is a true professional. I found him to be very courteous and truthful. He even stayed late on a weekend to fix my computer. I run a small Graphic design /​animation
business … If my computer is down my business is down. Blake has been a lifeline
and an invaluable resource, also on a personal note: I love the LEGOS.