S/O to Maurice at the self checkout desk for helping me when I accidentally purchased 40 mangos when I only meant to buy two. I used the self checkout and was getting agitated that my total was so high, when all I bought was a few things to make smoothies, he was cool. You go Maurice. Sorry for making your day hard.
Theresa N.
Évaluation du lieu : 2 Houston, TX
This is one sorry H.E.B. I went there today since I was up in Tomball, usually I go to my neighborhood HEB, in Vintage. There are limited selections on(too) many items, and the prices are higher. I wanted some feta and it was a dollar higher than Vintage’s HEB. I went to the deli to get some lunchmeat. I waited not a terrible amount of time. I was glancing at the marinated things for a few seconds, and then I looked up and the lady who was slicing my meat was doing something else, like packaging ham or something. I wondered, where’s my order? and usually the deli hands it to you and smiles, says, Can I get you anything else? I see she’s done slicing my blazin’ buffalo — where is it? I realized she put it on the counter which was weird because I was there in front of her the whole time. Okay, not a real big deal. Just… different. I’m used to super friendly and super professional, even for a deli. I went to check out. I noticed the checker forgot a coupon for the lady in front of me. She pointed it out, and since staring at each other didn’t prompt him to correct his mistake, she just told him to forget it. Then it was my turn. The checker didn’t say anything to me, but naturally I always have a cheery HIHOWAREYOU ready for people in the service industry. He just shrugged his shoulders and put on his best Eli Manning –during –the –fourth –quarter– at –the –Super –Bowl face. I said, so your mood matches the weather, eh?(rainy, crappy, gloomy and cold). He didn’t say anything. Not at all. He forgot my coupon too. But I did tell him as I was leaving that I hoped his day got better. He’s lucky to have a job, with that attitude. The place seems old(and it’s not), decrepit, and the ambiance reminds me of Food Town. I’ll suffer through the Four Corners nonsense and go to Kroger instead.
Crystal C.
Évaluation du lieu : 2 Tomball, TX
I previously lived in both Cypress and Kingwood. The heb locations I’m used to do things like cook their own turkey breast to make lunch meat out of. The employees know which deli meats have msg in them. I was excited when I moved out this way there was an heb close to my house. I’m very disappointed though. The staff don’t know what they are serving. They don’t care if you have a special request. The lady next to me in line at the meat counter wanted a meat they had last week and the guy at the counter says sorry that was a special we aren’t serving it anymore instead of asking her if she would like to order some because its out of stock. The veggie selection was not very quality. I don’t think I found more than 10 dollars worth that I wanted. If you love heb go to the one in cypress if you just need groceries go to Kroger or the Tomball farmers market every Saturday
Rob H.
Évaluation du lieu : 2 Austin, TX
Not the nicest HEB in the neighborhood. While the help was helpful, the store has a rather«off» feeling to it. I’m sure their selection is such of other HEBs but this one is not as nice as the ones I’m use to and I would not go out of my way to come here.
Lauren P.
Évaluation du lieu : 3 New Waverly, TX
MEH! This was an HEB Pantry location they {sort of} remodeled. It’s now like an HEB Pantry in an evening gown…{can we say lipstick on a pig anymore?} Anyway — when they remodeled there is no way they did not know the Academy next door was closing to open a new HUGE location across 249. They could have waited expanded into the empty Academy as well and been a showplace to rival the actual Central Market locations… I only go here if I *really* need something and am already in Tomball.