Old Navy

I bought a new jacket from this location and unfortunately found am imperfection on it. I went to a different closer location (Willowbrook mall) location and tried to exchange the jacket and got denied and was accused of messing up the item… I will never use that location again… Now when I went to the original location (this one) to exchange I had no issues and no questions asked! This is the only reason for me not writing Old Navy off for good! Kudos for amazing customer service unlike your neighbors at the Willowbrook mall location.

I will never shop at this Old Navy again… I might never shop at an Old Navy anywhere ever again. Last weekend I went in to this Old Navy and after several trips to the dressing room, picked out a pair of cropped pants and a green dress. That Monday I wore the green dress to work. I am a high school teacher, so I spent all of first period at the front of my class talking to the students and writing things on the board. Before the bell rang one of my students was kind enough to point out the giant hole in the butt region of the dress. Mortified now that I had probably flashed my entire first period class, I had to run home to change clothes. When I got home to change and had a chance to further inspect the dress, the seam that ran down the back of the dress had broken loose and the hole was about the size of a sand dollar… on a brand new dress.
I had chalked that experience up to bad luck and then today happened. I also bought a pair of cropped khaki pants with that green dress. This morning I put on the pants along with the rest of my outfit only to get to work and find yet another giant gaping hole in the crotch of the pants. Call me picky, but I think spending money on clothes means that you can expect them to be sewn together properly. I have spent less money on cuter clothes that have lasted years. Yet both things I bought from this Old Navy literally fell apart at the seams in less than 2 hours of wear.
No more Old Navy for me, there are plenty of other stores to shop at where the clothes don’t fall apart.

I recently landed a job were I am required to buy my own polo shirts.
«I can pick my own colors? MAN this is a cool place to work!» /​I guess that is what they are thinking.
The way I saw it?
I have to go spend money I have yet to make at this job on my uniform.
Buzzkill.
I do try not to stereotype, but now; with the journey ahead of me to buy my first polo shirt since middle school, I had to think to myself, «Who wears polos? Jerks in high school. Where do they shop? Ah! Old Navy.»
An apology to anyone out of high school wearing a polo shirt reading this! Tell any high school jock with a polo shirt not to be a jerk for no reason!
Nothing in the woman’s section that could be counted appropriate for a work shirt.
Thankfully I found the men’s polo shirts for only twelve dollars each.
The gentlemen at the dressing room was very polite and had me in a room in no time.
Too bad the checkers were not as efficient.
A mess of a line surrounded the two open registers. The mass of people brought confusion to the customers; which lead to THREE situations where people tried to cut in line and were YELLED at by other customers.
Three.
Yelled.
The employees running the registers did not even bat an eye or call for help.
Fifteen minutes later, when my two shirts bagged up, I had to answer a verbal questionnaire that explained the fifteen minute wait.
Hopefully I will find a sale on polos somewhere else for the remainder of my working at this job.

This is my favorite Old Navy location… it is always clean and tidy as well as well-​stocked. This store is always my first choice of Old Navy chains. Plus, it’s conveniently located around other retail stores as well as tasty restaurants!

This is one of my favorite Old Navy’s around town. The selection is usually pretty good, the staff is always nice, and it’s clean!