Texas State Optical

Very friendly staff ! The doctor was also super nice ! I was not there long and I didn’t even have a appointment since i accidentally made a appointment at a different location ! They got me in quick and was professional and super sweet ! I will
Def. go back !

Have been going to TOMBALL TSO for years and recently with the addition of Dr. Woolverton it has become a very friendly, helpful place to get my exam, contacts and glasses. I can always get an appointment quickly and seldom wait when I get there.

I was in Texas for a wedding. My son’s contact ripped. I called my optometrist in Memphis, TN and had his prescription faxed to me. I walked into TSO, told the receptionist my problem and she immediately went to the back and started looking for his contacts. They did not have the exact ones he wore, but she had daily lens in the right prescription. When I asked how much I owed her, she said «Nothing, welcome to Texas and enjoy your niece’s wedding!» As a dentist and business owner, I often treat patients for Emergency visits for the same reason, knowing I won’t see them again. But I want them to have a good view of Memphis and how Southerners treat people. This kind of customer care is so rare these days. If I lived in Texas, I wouldn’t go anywhere but TSO for my family’s eye care.

Love this location. I’ve been coming here for three years. Dr. Woolverton did an awesome job at explaining the pictures of my eyes and even showed me an eye with diabetes damage. My dad had diabetes for a while and didn’t know it. I’m worried there is damage and I’m convinced to get him to the Dr. The rest of the staff was helpful and answered my questions. I was greeted quickly and didn’t have to wait long at all! Thanks!

Great Optometrist, patient and willing to take the time to address all your concerns. Contacts came in less than a week and they called to leave a friendly reminder. Friendly staff, I would recommend if you need someone close in the Tomball area.

We went from a bad experience at the willowbrook location and so wished we had started off here first…
Dr. Woolverton is awesome. He took the time out to answer questions, and never did he make us feel rushed. My sister greatly appreciated the time and effort that was shown. We greatly appreciated the compassion, energy and most of all the care that we received.
We live on 1960 and i would be willing to drive an extra 30 minutes to this office just because Dr. Woolverton is a great optometrist.
Thank you! You have a lifetime patient!

Love Dr. Brent Woolverton! He very knowledgeable and answered all my questions. You can tell he really enjoys his job! Extremely personable and friendly! I recommend him 100%. My entire visit took 30min from walking in the door to leaving. Wonderful experience.

This place is absolutely amazing! I was able to make an appointment the same day as I called. the staff is so funny and amazing! the dr. woolverton made this a great experience! he explained everything just perfectly and made it worth it!
I would definitely come back, and refer this place to everyone!

Dr. Turner was excellent. My daughter had some anxiety about some issues with her eyes and the doctor and the assistant were very patient and thorough. They both addressed all of her concerns and worked hard to put her at ease during the exam.

THE WORST. The Optomitrist and the lady who measured me for the glasses were great — -HOWEVER, the customer service from the rest of the staff is a nightmare. I took a half day off work to come and get my glasses when they called me to say they were in. I work very far from this location, as it is close to my house. So, I get there and they mistakened my free pair of readers as my glasses. No apology, nothing. So, then I wait over 2 weeks — no call for my glasses. I decide to call myself-​they are in. I asked them why they didn’t call — nothing. So, I go the second time, let them know how unhappy I was with the last visit — nothing. Once again-​no apologies, nothing. Just a blank stare. So, they bring me my glasses AND IT WAS THE WRONG FRAMES!!! So, I had to leave AGAIN without my glasses. Once again, I wait a week or two — call them myself, as I have not heard from them. My glasses are in. They give them to me, no covers, nothing. I leave — only to find out later that day that BOTH sides are wobbly and loose. So, I have to take yet ANOTHER trip to this location to fix the glasses. I DO NOT recommend this location. The optomistrist is great, but get your glasses elsewhere. They could not care less that they disserviced or inconvenienced you.