Macy’s

This post is specifically in support and appreciation for Shaun/​Sean (not sure of spelling) in the men’s department. We shopped with my father for his suit for my wedding. Shaun was incredibly helpful and walked us through a variety of options from suits to ties. We had the suit tailored through Macy’s and Shaun called personally to tell us when the suit was ready. It fit my father beautifully. I did not expect this level of service here at my local Macy’s, so I was pleasantly surprised. Thank you Shaun for the wonderful customer service!

terrible tryed to buy an expensive coffee maker no one working the register in that department was in the back tring to find a customers package that came in asked the manager of that department said she was busy treated my wife and i like animals

I love going to this macys!!! I always have trouble putting outfits together but theres one assosiate there whose very helpful. Patti has helped me several times to come up with cute outfits for the different occasiona I was attending. I got complements on both outfits that she helped me put together. She even helped me with accessories. The store
Is always orginized and clean. All the employees are happy to help. I will definitely continue shopping here. This macys is the best!

Went to high school in Toms River so I spent a lot of time at the Ocean County Mall and this particular Macy’s growing up. 7 years later I can’t believe how much of a mess this store has become.
I have a Macy’s card so I recently received a ton of coupons in the mail and had two $ 25 gift cards I was looking to use on some dress clothes. From the dress shirts, to the khakis, to the shoes, to the fitting room, the ENTIRE place was a wreck. There was next to no organization in any section. Not a single shelf was organized by size and very few had consistency even with the brands. For myself, who has a hard to find shirt size, this became like mission impossible. I was lucky to have another set of eyes to join me on the search and was able to find 4 shirts in the store I was interested in. But the fitting room brought more frustration. Not a single surface to set your clothes on. Instead you have to put all of your clothes on the floor while you change behind cowboy-​like double doors that neither lock nor block the vision of other customers. Not comfortable in the least.
Then I looked around for shoes and khaki pants. Nice shoe selection, but the service was awful. Guy said they wouldn’t have my size, 14, before even looking. After about 2 minutes in the back he came back saying «I’m not seeing anything,» which to me implies that he knows he could keep looking. Pants section was very similar to the section of dress shirts, not organized by size and barely arranged by style. Found nothing.
Honestly wasted about 20 – 30 minutes in looking for things that should have been easily located and would have been in most Macy’s locations. Pretty disappointed with this Macy’s as a whole and will be in no rush to visit again.