WNY Boot Camp has been a completely positive experience. I have RA and I broke my shoulder in December 2014 so I have very specific needs and most gyms and all other trainers I have ever met have not been sensitive to my needs. Jonathan is amazing. Besides being personable and good natured, he trains by challenging me but not yelling or intimidating me. Nicest guy in the world and an excellent trainer with knowledge and individual attention. The best trainer I have ever met.