Got a coupon in the mail for an oil change for $ 39.99. Had my wife get it done when she scheduled the Auto Butler paint protection and it came to $ 55.00? Apparently labor is not included in the price of an oil change, is what I was told. So you can get a deal on the oil change but be ready to pay more for them to actually do it. I really wanted to like this place too, guess I will keep looking.
Greg G.
Évaluation du lieu : 1 Tooele, UT
I recently went into the Chevrolet service department to set up an appointment to have our van a/c serviced. It is usually a waste of time to call after being bounced around to a couple of receptionist who take a message to get call back. We dropped the van off Friday evening, so it could be in line first thing Saturday morning. At 3 p.m. Saturday, no call from the service department and they close at 3:30 p.m. I drove up check up on the status and the van had not even made it in the shop. The assistant manager made excuses about how busy they were. I ask him about good customer service by just calling to give me an update. I tried to find a person of more authority to complain but none were to be found. Since they are so busy I guess they don’t need my business anymore.
David M.
Évaluation du lieu : 5 Tooele, UT
The guys at Quality really do try to make me happy everytime I go in. Tony in the Quick Lane Service center goes out of his way to help… got me in and back out within 10 minutes without an appointment. WOW. I am a loyal customer for life.