Bellagio Nail & Spa

I wouldn’t give them any stars. Their service is less than desirable. I was across the street when I called ahead and they said there was no wait and decided to TRY them… I walked in and they greeted me while already halfway through with the other 2 clients in the massage chairs. I asked for a gel manicure and they said have a seat. I waited for 15 mins and during the wait, I had to go find their gel nail charts myself which, were in several places.
My friend parked and went into Giuliano’s to check out what they had and by the time she came back she asked how long and then they jumped up and asked her what she needed and she said she was with me. They began to chit-​chat and learned my friend was from out of town and asked if I lived here I said yes and I work nearby. They said when I come back I can ask for anyone. I’m thinking to myself if you do good work, wouldn’t you want me to come back to you? Are you leaving? Do you work only part time? So many unanswered questions about that statement. I like to have the same person do my nails if they do a great job. Nonetheless, she was doing my nails but, I notice she was not going down to the cuticle with the polish and I asked her about it. She said that’s just the first layer. She ignored my requested and just kept on going. It’s been a week and at day 4 it already looked like I’ve had them done for 2 weeks. My nails do not grow that fast!
They are a under the table kind of place and keep asking you to pay in cash. I’m disappointed that there are many poor reviews about them and they are still in business.

I had been wanting to try this place for my nails since I moved to Torrance. I had my eyebrows done a few month back and the young girl was terrible. She seemed very unsure of what she was doing and literally put wax on my eyelid. Every time she waxed she would say «oh, I’m sorry I’m sorry» I would definitely not go back for that. Now for the reason I will not go back for my nails. Let me start by saying the mani/​pedi were really good. HOWEVER, it was an upsell pressure nightmare. I went in for a gel mani and regular pedi. When the pedi girl came to show me the menu I chose the 2^nd $ 45 option. The mani girl asked me at least 3 times to get the next package up which was $ 54. I said no, no, no. Even though I had the time I think $ 54 is a bit excessive for something I do every 2 – 3 weeks (mostly because I’m cheap!!!). It was a little slow and I was there for an hour and a half so I was glad I got the one on one attention. I am not sure what was lost in translation but when I went to check out it was $ 64. I asked what that was for and she said $ 45 for the mani/​pedi and 19 for the gel mani. So, gel was an additional 19 bucks? I didn’t try to dispute it and used my card to pay. I had $ 60 in cash on me thinking that was enough including tip, so asked her to break a 20, 2 5’s and a 10. This chick gives me 2 10’s. Um, no you are not getting $ 10 each for a tip when you just over charged me! Although the mani/​pedi were good the incessant upsell attempts and the lack of integrity when I was charged left a bad taste in my mouth. I will not go back.

Absolutely horrible. Waste of money waste of time.. Girl was nice but the quality of work was totally unacceptable.

Worst Nailspa. I waited forever and they could have told me it will be an hour. They are slow.

I went to this place 3 times and after my third and final I said that’s it no more. Every time you would decline their upsell they would change their attitude towards you. Not to mention the poor job they would do on your nails. My pedicure was always done by the same very old little Asian lady and she seemed very sweet. My gel manicure has been done twice by a lady who has a black bob cut hair and she is extremely rude (physically) not to mention evidently inexperienced in this field. After the services she would preform she never filed my nails so I would have to do so once I get home. In that case why am I even paying to get a manicure? On top of it all, you select a color and she starts going off on how it is not a nice color how your skin is either light or too dark for it… WTH!!! Only reason I gave it 3 shots was because I moved here from SD and have yet to find a decent nail salon. I thought ok, maybe it takes some warming up… NO! Never going back…

This place really tries to up sell. Customers beware! I called and asked how much a manicure and pedicure is and I was quoted $ 25. I waited in the spa chair for about 30 mins before they started me. They brought out hot oil and proceeded to do mani and pedi. When I go to pay she charges my credit card $ 33. I say no way I was quoted $ 25. The lady says well you got hot oil. I said I didn’t ask for it and you didn’t tell me it was extra so I’m not paying for it. So she says fine $ 30. I said nope I’m paying $ 25. They finally gave me $ 8 cash back. No tips for anyone and never going back!

CROOKS! Prices don’t reflect pamphlet prices. I was charged $ 63 for a fill, nail repair for 2 fingers, and cuticle remover (considered a manicure for $ 11 by the way). I could of gone to my normal nail spot in Beverly Hills for a new full set w/​color change for $ 35 but I was in the area for work. To top it off, the manicurist doing my nails told me that I shouldn’t go there for a facial because the ladies their don’t do a good job.
Imagine all the people they take advantage and don’t have the courage to say anything. Sad and pathetic.
I will be reporting them to BBB for the way they conduct business. Very unethical.

I came into this place hoping for a foot massage, I had injured both feet recently and badly needed that massage. Unfortunately I was invited to buy cocaine from one of the ladies, was way overcharged and never got the foot massage I came in for. I will not be coming back. It felt like a scene from «Better Call Saul».First, the lady there told me they had a great pedicure package with 10 minute foot massage included for $ 36, I didn’t want my toenails done but was desperate for that foot rub, so I went for that package. Then, they brought only the most expensive nail polish options to pick from, the $ 3 extra ones they wouldn’t let me consider the regular polishes. I gave in and didn’t want to keep arguing. Then, they added the paraffin wax treatment without telling me. It was very luxurious but not at all what I came in for. While my feet soaked in too hot bags of paraffin, the lady turned on a timer for 10 minutes and started massaging my knees… Yes, she was trying to save time and not massage my actual feet. I was mad, because it was not the service I paid so much for and she told me to pay $ 12 extra to massage my actual feet. Which she barely did. When I left I learned they were charging me $ 54 for $ 36 treatment I agreed to. Very upsetting!

This is my last time going here.
The woman giving me a gel manicure offered a mani & pedi «combo» from the pamphlet.
Gel manicures are $ 25 and pedicures are $ 17. Why was I charged $ 64 for a combo???
Ridiculous!

I have gone to Bellagio a number of times & I am just not overly impressed. I really wanted to love this place because the location is great for me, but I have had too many off-​putting experiences to justify any continued patronage. With that said, I was very loyal to this salon despite the fact that they sometimes filed my nails at an obvious upward angle (really guys??) or that my pedicures would smudge within days. I never really mind the plethora of minor mistakes they made because the staff & owner were seemingly very nice & to be honest — we’re only talking about nails here — so I never saw they point in making a big fuss.
However, my goodwill quickly changed after I politely declined an up-​sell. Both the owner & two different nail technicians continued to push me to add on more services. Even after I explained that I was on a tight schedule, they made me repeat no less than 3 times that I just didn’t want any additional add-​ons. I was really amicable in my rejection, & said that maybe next time I would do more, but I really thought a simple «no, thank you» should have sufficed.
To round out that uncomfortable experience, the owner plastered on a fake smile and ceased talking to me altogether until my pedicure was complete. Needless to say — I won’t be going back.

I would give it just one star cos i did not like their honesty! When i called in to check the prices for a mani-​pedi the lady said its 25 $ and the same was mentioned on their rate card. But when i entered a young lady very rudely welcomed me in and another lady started working on my feet. I double checked the prices and the lady said its 30 $ i also did mention that they told me its 25 $ on the phone. But the lady outrightly denied and said its 30 $ i later saw the rate card and was mentioned 25 $. I did not wana argue so paid 30 $ but dint like the lying attitude so didn’t tip! The lady also kept pushing for me to get a deluxe mani-​pedi for a fairly expensive price to which i did not agree. But she kept insisting a 1000 times… Too pushy I say!!!

Didn’t like this place. I got gel and full set. She still tells me 10 dollars more because she removed cuticle. Well she didn’t, the nails were uneven, gel peeled off, she rushed, cut me many times with the nail filer and she still asked me for 5 $ Tip. Never going here again. Not even a star should be given.

Had a great experience here. With a sleeping newborn, I just needed a pedicure! I crossed my fingers the baby would sleep through he pedicure, but he started waking up. They were so kind and nice, hey offered me a room to change him and offered to let me breastfeed him while I continue my pedicure! I covered up and no one was in there anyways. I left with my feet feeling so much better and so appreciative that they were so accommodating to a new mom!

This nail salon could rate much higher if the place was clean. It’s not. It’s filthy. I was sitting in the spa chair and was just looking around and was grossed out to see filth on the floor behind the chairs. Nobody ever cleans back there. I have had a couple of bugs crawl on me and I’m not kidding. The employees are terrific. Prices seem to be kind of steep, but the work is good. It needs a good deep clean before I go back.

do not come here!!! severely over priced and either they dont listen or they dont understand. so upset! !!! almost $ 100 for my daughter and i to get manis and pedis. … do not come here. there are plenty of other choices in the west torrance area. I got home and about an hour and a half later my nail polish was already peeling. Very unhappy. :(

The first time I went there, they were decent. The second time I went, I was seated right away. It took the lady 2 hours to do almond shaped nails. I won’t go back because not only did it take forever, they aren’t even straight. She said she was going to charge me an even $ 30 but charged me $ 43. Never again.

worst mistake coming here! Overpriced for waxing my eyebrows and plus the girl doing my eyebrows had the audacity to ask me for a tip when she didn’t even do her job right. She messed up my brow shape and left me with bald patches. UGH what a nightmare !!!

I went to get an acrylic set done with miemie she was too slow. She took forever to do my nails and at the end it wasn’t good at all .but the worst thing was my pedi it was horrible as if i did it to my self at home. Not worth the money !!

I don’t know how people can give a review and say that this place is clean. Sure the floor is clean and they keep the place tidy, but when it comes to your health, this place is not clean, meaning the tools. I was waiting to get a manicure and time after time I saw them take customer after customer and walked to the back of the store to grab tools that were next to a sink, not from sealed packages, as they should be.
Worried, I sat down and noticed that the technician brought out the same tools for me. I asked if they had sealed packages of tools, and she immediately brought me out a new, sealed set of sanitized tools, phew! But after that, I was not sold. The manicure was just so-​so, I could have done a better job at home, so I decided not to return. I’m sorry, but the health of your customers should come first.

I thought this place was great. I walked in to find a clean and actually very reasonably priced salon. I got a pedicure for $ 18 (without tip) when I normally have to pay $ 25 just for the basic. That seemed like a deal to me, particularly when she did such a great job. Also, they didn’t bug me too much with upgrades and I didn’t feel pressured to buy more than a basic pedicure. They were nice enough to give me flip flops, though I stayed and read my kindle while I dried (they didn’t mind.) I actually found the atmosphere super relaxing, and noticed that another woman fell asleep during her foot massage so I clearly wasn’t the only one. I’ll be going again.