CVS

I’m currently waiting for my prescriptions and I have plenty of time to finally rate this place because I was just told that it would be 30+ minutes since the pharmacist is out to lunch! Really? So the rest of the world gets put on hold so one person can eat? I have never had a good experience here yet I continue to come for the simple fact that it’s around the corner from my home. The head pharmacist has ZERO customer service skills — and lacks patient care on every level. With all the job seekers out there — I cannot believe that this is the best a monster like CVS can do for its costumes.

This review is for the customer service cashiers. EVERY single time (knocks on wood) I enter&leave this CVS, I am greeted. The reps are very pleasant and professional!

The pharmacy in this CVS is horrible. I dropped off my prescription for eye drops yesterday only to find out they didn’t have it in stock. They said they were going you order my prescription which would be ready by 4pm the following day.
The following day I decided to call the pharmacy around 5pm to check the status of my prescription only to find out that the company they ordered it from didn’t have my prescription. I confronted the pharmacist as to why they didn’t call me to inform me of the problem so that I could have found a different place to get my prescription. I’m glad I decided to call before I wasted my time by going there only to find out my prescription was not ready to be picked up. They said I could call my Dr. To get a alternate prescription but by the time I found out about it the Dr. Office was closed. Now I have to wait another day to get my prescription medicine. Ugh!
I would not recommend this pharmacy. They have horrible customer service. They need to be on undercover boss!

I frequent this CVS for my non-​prescription drug needs and other things. This is not a review of the pharmacy as I have not yet used it.
When you go into a CVS, your expectations in my opinion shouldn’t be that high to begin with; it is a CVS, what could you expect.
This store location is rather clean compared to a lot of other CVS stores that I have been too, and the staff is usually very friendly here. I have yet to walk into the store without being greeted with a cheerful hello. Whether or not this is corporate policy I don’t know, but I have been to other locations where I haven’t been greeted.
Their store here is rather large and not crowded with junk as a lot of other drug stores seem to be, so that is definitely a plus. They usually are always running good promotions on candy and other items when you buy bulk, so keep an eye out for a deal if you have a sweet tooth.
If you’re looking for someplace quick to run in to get some cold medicine or a Red Bull and you’re near here, I would give them a shot. There is always ample parking!

I drop by today (Sunday) to pick up some medicine. This CVS has its own private lot with plenty of space and located next to a Chase bank. I was greeted at the door by a nice cashier. The staff where friendly and knowledgable. The store was well stock up nicely and clean. I had chance to browse threw the store and didn’t see no staff around. My only complaint is that this store is under staff and does need help on the weekend. It would be nice to have more team members!

The. Worst. CVS. On. The. Planet.
I’ve been here multiple times. This place has the worst service I’ve ever experienced.
Had to finally go out of my way and review this place. Today I went in a 8:30 in the morning to buy a pack of Mini Altoids. No one was at the registers except for some old lady at the photo counter, oblivious to if I’d even walked in.
There were several old ladies in uniform stocking shelves. Not a single one acknowledged my presence. Now, I’m in a bit of a rush to get to work, so I go back to the Pharmacy counter to pay there.
The Pharmacist was in the middle of helping another customer and made it quite clear she was not going to ring up my paltry box of altoids until she was finished. I waited for 5 minutes; staff still stocking the shelves ignoring me.
Fuck that. I went to the front registers, plopped down 2 bucks (the altoids were $ 1.49) with another box of altoids so they new what I was paying for and walked the fuck out.
What is it about this shopping center? The Sushi place (Mika) here sucks too. Must be a vortex of stupidity and apathy. That’s fine, because I don’t care to ever go there again.

I know this CVS location gets a bad rep mostly due to their Pharmacy.
But as for their checkout experience and as for their isles, majority was well stocked and clean!
Especially their cosmetics dept.
Levern is friendly, most of the regulars/​locals know her by name and she knows them by name.
But she can get a bit «uptight» she was being rude with me from which I can understand b/​c people kept bugging her while she was assisting me.
But she did apologize for acting that way so it was forgiven.
I will always visit this CVS first!

Bottom Line: Your standard CVS store.
There is really nothing phenomal to say about this place, but I would not go on to say that it is one of the worst convenience stores out there. I live right next to this CVS, so this is my go-​to spot if I am ever in need of something and don’t have the time to run to Ralph’s or Target.
The employees are usually very friendly, but every now and then you will run into someone who is having a bad day, but you can find that anywhere. One star for kind employees.
This CVS has lots of parking, and all of it is relatively close to the entrance. One star for good parking.
The pharmacy is convenient and they are usually very fast when it comes to filling prescriptions. One star for that convenience.
The workers at the pharmacy can be hit or miss, more than once I have run into a very cranky woman who had actually mistaken me for my mother while I was picking up her prescription. I’m 19 years old, when she asked me for the prescribed person’s birthdate it was clear that my mom was 46, so I didn’t understand why she was asking me if I knew how to take the medication. One star off for that, shouldn’t the person behind the pharmacy counter be paying attention to who is picking up a prescription?
And this store doesn’t always have what I need. I have noticed that other CVS stores have a much wider variety of products than this one, which is a bummer since this one is right next to my house. Oh well. One star off for that, I like stores with consistent content.
Good luck, Unilocalers!

Regular ol’ convenience store. I’ve always had good experiences here and the staff have always been friendly and helpful. Can’t really go wrong in here — they have pretty much everything you could possibly expect a CVS to have.
Summary:
+ Huge CVS with lots of stuff
+ Lots of parking spots
+ Helpful staff
+ Always use your coupons and save some dough
+ If you bring a reuseable bag, get them to «Tag your reusable bag» with a little leaf-​shaped bag tag and you get $ 1 ExtraBuck Rewards every 4^th visit

Horrible Pharmacy! I knew this but yet when I had oral surgery a few months back I asked my surgeons office to call in my RX BEFORE I got started which they made sure of.
After my surgery and drive over to CVS which took 2hrs total do you think my RX was ready? Nope. I had surgery before and I remembered how it feels to have the nova wear off while standing in line at CVS for an hour for meds.
I was so upset I wanted to cry! I stood at the mercy of my mouth there in pain and upset while they filled my order. I waited still 45 mintues! While I waited I used my time to go onto their corporate site and complain big time.
I ended up getting a call back from an Asian man claiming he was the district manager. I explain the extra pain they cause and the great lengths my doctor went through for this to not happen. He apologized and said he wanted to hear more comments like mine. (Right)
Don’t stop in for anything here. It’s always slow cashiers and a line down the length of the store.

This CVS is okay. It doesn’t have the biggest selection of goods, but it has the basics. Their lines can move pretty slow, too. If you aren’t in a rush to get something, and if you’re not looking for particular brands, this place is definitely an option for you.

The pharmacy sucks here. The reason being is that they’re so slow. There’s alway a line. The pharmacy isn’t necessarily short-​staffed.
I’ve visited this location at least 3 times. On the most recent visit, I waited about 10 minutes just to drop off a prescription. The pharmacy technician was doing other things while keying in my information… making a phone call and arguing with her coworker.
CVS is convenient, although I think I will visit the more efficient Walgreens down the street.

I get my prescriptions here and its good to go to the gym while you wait. Chika is very warm and a cutie.

The Short story:
— Pharmacy sucks
–This location generally just sucks
— Never Staffed
— Looks empty and not many cutsomer, however transactions take the longest
Never staffed… ever…I have given this place more than enough times. I thought maybe it was because I was coming at a busy time — NO, not the case at all. Usually there is a line to check out of the general area. But worst of all is the pharmacy. Unfortuntely I filled my prescriptions here, because it was close to my house. This pharmacy takes FOREVER. Every other customer has some sort of issue, where the ladies in the pharmacy juggle the phones and the physical line in front of them at the same time… poorely… Every time I go there I spend about 20 – 30 minutes JUST waiting in line to put in my persciption. So then I decide from now onw on — I’ll call in my percriptions. So I did. AND Still an issue with the pick up. Pick up line… still long… only 1 out of 2 persciptions actually filled. Seriously!!!
I have only once gotten great customer service from this pharmacy… it must have been the lead pharmacist or something… She was awesome and quick. Only once.
Everything else about this pharmacy sucks. Oh and… I am currently trying to get in touch with the pharmacy regarding one of my persciptions. Someone picked up the phone, told me that I had one phone call ahead of me and to hold. And I am still currently on hold… going on 15 minutes… I want all this time I have wasted with this pharmacy and this CVS back damnit.

lines are always long –_​_​_​_​– & takes forever to get out of the store.

This is the worse cvs in the area. The pharmacy employees are rude and not very helpful at all. They called that a perscription was ready for pick up when i got there i was still there waiting for 1 hour. Just found out that they had not even started feeling the perscription. The Pharmist herself was very helpful when she found out how long i have been waiting. DO NOT USE THIS PLACE

DO NOT GO TO THIS CVS FOR PHOTOS… and apparently prescriptions either according to other reviews.
I like ordering photos online because I can just make one quick stop to pick up my photos and go. They lost my pictures not only once but TWICE consecutively after getting email confirmation saying that my pictures are ready. Then when I complained to the manager for having to waste my time and gas driving all the way there multiple times simply to get my pictures printed, his excuse was «Well, we don’t have a person at photo right now.»
IF YOU CAN’T PROVIDE SERVICE, DON’T MAKE IT AVAILABLE ONLINE!

I live walk’n distance from here and it used to be my spot when it was savon. Then cvs took over and it went to shit! One line, always long, one cashier! This place sucks. Oh don’t let me go off on the pharmacy… I would call in my meds and they tell me when it would be ready but when I get there it was never ready! They would pull it till I walked up!!! WTF now I drive to Ralph’s eff this store!

I saw bad reviews for this place and I wondered how bad could it be? It was exactly that bad. I phoned in my perscription for my happy pills and they didn’t even get started until I showed up. That’s a recipe for disaster. AND it’s hard to get to from the freeway. Skip this one.

I have never been so disappointed with a pharmacy.
The ladies that work there don’t even know their own protocol and tell you one thing and delivery another.
Today, I went to pick up a prescription and it had not been filled. The lady I spoke to about my concerns was extremely rude and did not try to offer any suggestions to the fact that I called in my prescription a week ago and needed to start taking my rotation of pills tonight. Upon leaving the counter, I told her how displeased I was and how I would be moving my business else where and she told me «That’s your choice,» and walked away.
As a person who works in customer service, I know that you want a solution to your problem, NOT attitude.
Will never visit CVS for anything ever again. Best take your business elsewhere too.