Hermosa Auto II

Originally went to Cabe Toyota in Long Beach: They told me that I needed to replace my brake calipers, brake pads, brake fluid, and shave down the rotors. They wanted about $ 850 (after much negotiation and «discounts»), and they needed to keep the car overnight.
Because dealership pricing is preposterous, I called Hermosa Auto II and spoke with Louie. He was able to give me a much more reasonable estimate, and said that the entire job could be done in just a few hours.
Upon having my car inspected by Louie and team, he determined that the brake calipers were completely fine (thanks Toyota… crooks). He took the time to show me and explain to me the issues with my braking system, and thoroughly answer any questions that I had.
The employees at Hermosa Auto II are just honest, knowledgeable guys, and I will continue to go to them with any other car issues that I may have.

These mechanics are honest and do a good job. I’ve been taking my car there for years. Once my brakes were squeaky and I bet many other places would have told me my brakes were shot. They said nothing was wrong with my brakes and oiled them or something… fixed my AC, smog stuff, major tune up…
I sent my Mom there to get her tail light fixed; she was out of there in 5 minutes and very pleased. They gave my dog water and a milk bone when I was waiting.
Go here to get your car or truck fixed and you won’t get ripped off.

This place is amazing. I’ve taken my Jetta to multiple places but these guys are so honest, and wonderful. If I could rate 10 stars, I would. Simply amazing service hands down. You guys rock.

My family & I, all have used Robert & his partner Ron (Hermosa Automotive I-​Redondo), for almost 20 years now, and I can say that both Robert & Ron are just like the family to us!!.They have always saved us as much money as possible, & have never over charged us on labor. As good as it gets– recommend highly!!! :)

I was looking for a place to get my car smog tested, and found this place using Unilocal.It was the closest to where I live. I called and was told that there wasn’t a wait. Once I got there I was in and out in under ten minutes. The customer service was great, and I will consider taking my 2009 370Z here for my next oil change as they have an Aims Oil supplier.

Robert and the crew are great… As a Senior I rely on honesty and fair charges for service on my car. I would highly recommend this shop .
Elizabeth

My family and I have been with Robert for almost 20 years now, and I can say that this man is just like the family doctor. He has always saved us as much money as he possibly could, never over charged us on labor. He’s a KEEPER!

This place is awesome. The prices are fair, and the staff is great. I was recommended by someone to come here and I will keep coming back. If you’re on a budget and need some honest advice come see these wonderful friendly people. They will tell you how long you can go till you need something serviced on your car.

Went in because my coolant level was low.
Expecting this experience to be pricey, I relentlessly asked for help.
Found everyone to be very friendly, knowledgeable and helpful. Not just to me but to every customer that walked in.
They filled my tank (with the expensive stuff) and wouldn’t even take my money.
You can tell they’re fair people and won’t nickel and dime you for the little things.
These guys know how to create returning customers.

This shop is honest and fair! We usually take our vehicles to other places just out of habit, but we may reconsider!
My son’s Ford Truck didn’t pass the SMOG check and we pretty much knew or hoped the fix would be simple. So the guy at the SMOG place told us about this shop.
We took the truck there the next morning. I’m horrible with names, sorry…“the guy” promptly came out to greet us & feel out the situation with what might be awry. He even showed us a little device they use to check the sensors, or something like that. We discussed the SMOG check and produced the FAILED Smog check document. He said he could fix it & we could drive the truck for a while and then take the truck back to the Smog place for the free re-​check. So, we left the truck and he said he’d let us know something later in the day.
Sure enough, he called back and we agreed to have a part replaced. In a few hours after that, we got the call saying our truck was ready. He also said that the truck was taken to the SMOG place (a few blocks away) and had it tested. IT PASSED SMOG!!! We were shocked by the news & the fact that they took the time to get it done for us! He said that their original Auto Shop does SMOG checks, but this one doesn’t.
All in all, what quickly became a frazzling dilemma was remedied in no time at all! We thank you so much for getting the truck road ready for another SMOG year or two! We would definitely bring our cars to this shop!

These guys Rock Robert is a good honest guy and has taken care me many times in the past anytime I have a problem with my car these guys are there for me I would recommend this shop to anyone with no questions asked.

I LOVE THEM!!! Robert and Jose and all the guys there are really professional, nice and honest. I feel very fortunate to have found them to take of my 2003, I don’t live in torrance anymore, but i will drive to go there.

Update: have had to take my vehicles in to the shop a couple more times. Same story — transparent, fair, straightforward, fantastic customer service.
Today we were all packed up and ready for a long road trip when the car wouldn’t start at the pet boarding place. The tow truck was able to jump it but given the long trip wanted to be sure it was ok so stopped by the shop on my way out of town. It turned out to be the battery terminal connection. Louie gave it a careful look over, replaced the worn connection and was even prepared to replace the starter if needed. Thankfully it didn’t need it.
This was all around 6pm on a Friday night which brings us back to the fantastic customer service!
Thanks guys!

These guys are as honest, hard working, and helpful as they come. I won’t go anywhere else.

Good first time experience with Hermosa Automotive II. Now my Check Engine light is OFF for the first time ever! New air check valves. New Ox sensor. New gas cap. Oil change. I’d say my ’01 Yukon SLT was purring like a kitten, but it’s too quiet for that. PLUS Jose took me home and picked me up. PLUS they reattached my dual windshield visors on both sides, just in time for the season of morning/​evening drive with the sun in my eyes! Yay!
Yeah, it’s not a pretty place at all; but I don’t mind that. These guys are great, honest, know what they’re doing, AND they listen. They’re the ones you’ve been looking for.

I took my car here for a smog check. The reason I ended up here was time constraints and they opened at 8am that Saturday morning. They did a fine job, and got me in and out.
The shop could use a good cleanup, but what shop/​garage couldn’t?

I’ve known Robert and Ron for about 10 years and have been taking my cars to both Hermosa I and Hermosa II. As a female it is nice to know that you will be treated fairly and not be taken advantage of. I would recommend going to either shop for the friendly service and quality insurance alone.
Hermosa II is in a great location and is even close to the freeway. The employees are all friendly and knowledgeable. They always take the time to explain any work they they may need to do and always thoroughly answer any questions or concerns.
For the average joe needing an oil change or smog check, this place will handle it quickly and have your vehicle ready in a jiffy. Prices are fair and repair work is superb.

I’ve been taking my various cars here for a few years since it’s very convenient to my office. They have always treated me fairly and done good work. I give them 4 stars because they are a little pricey but the work and convenience are worth it to me.

A business you can depend on. Very thorough and a great bunch of guys who care about your car and getting you on your way. Once you try Hermosa II, they will be your mechanics for life. Go see John, Louie and Robert.

So I am driving along the freeway, and suddenly my passat starts making this sketchy sound. I pull over thinking I have a blown tire, but it turns out that my engine protector (not sure what it’s called, but its a plastic piece that makes sure crap doesn’t go flying up into the engine) fell down and I could not just pull it off. So I drive around the corner and pull up to Hermosa Auto repair. Immediately Roger comes over and tells me to pull into the garage. He removed the cover, and made sure everything was in order. Then he fixed it up perfectly. My check engine light was on as well, and without hesitation he ran a diagnostics test for me. The entire trip lasted me about 20 minutes. If I ever have a problem with my car, I am taking it back to this place!